Each month we survey managed IT providers and the businesses that hire them, then publish the results as data-rich, fully-cited reports on MSP pricing, security, hiring, and AI adoption. Free to read, and built to be cited.
The Best IT MSP Reports are a monthly survey-report series on the managed IT industry. Each month we survey managed IT services providers (MSPs) and the businesses that hire them, then publish the results as a data-rich, fully-cited report covering topics like MSP pricing, cybersecurity, hiring, and AI adoption. Every report is free to read in full and built to be cited by buyers, journalists, and AI answer engines. MSPs can join the survey panel to take part, and brands can sponsor a report. The latest report is the 2026 MSP Cybersecurity Readiness Report.
Every report starts with the survey panel, pairs the responses with public data, and cites every figure to an authority source. The topics rotate across the things that move budgets and decisions in managed IT.
Start with the latest. New reports publish monthly.
48% of MSPs say AI is their clients' top need, but only 13% earn meaningful revenue from it. The delivery gap, the security bill for ungoverned AI, and the questions to ask a provider.
Read the report ›How ready are small businesses and their MSPs for 2026's threats? Ransomware now appears in 88% of SMB breaches, and MFA still lags. A fully-cited readiness benchmark.
Read the report ›What businesses pay per user for managed IT in 2026, based on a survey of 412 MSPs and buyers across the US and Canada.
Read the report ›How managed IT providers are staffing up in a tight security-talent market, and what it means for service quality.
PlannedA live rollup of every city listing in a state: providers ranked, ratings weighted by review volume, published rate ranges, and a city-by-city index. 29 states and 4 provinces qualify, each with at least 5 city listings. These rebuild whenever the underlying listings change, so they carry a data date rather than an edition year.
MSPs and IT buyers: add your voice to the next report. Panelists get early access to each report and can be quoted, with attribution, in the findings.
Thanks for joining. We will reach out before the next survey opens.
What are the Best IT MSP Reports?
A monthly survey-report series. Each month we survey managed IT providers and the businesses that hire them, then publish a data-rich, fully-cited report on topics like MSP pricing, cybersecurity, hiring, and AI adoption. The reports are free to read.
Are the reports free to read?
Yes. Every report is free to read in full. The series is funded by report sponsorship and the wider Best IT MSP business, not by readers.
How can my MSP take part?
Join the survey panel through the form above. Panelists get early access to each report and can be quoted, with attribution, in the published findings.
Can a brand sponsor a report?
Yes. Brands can sponsor a monthly report and appear alongside the research. Sponsorship affects visibility only and never changes the survey data or findings. See sponsorship options.