Mitel is a business communications provider offering unified communications, collaboration, and contact center solutions for on-premises and private cloud deployments.
Mitel is a global business communications company that provides unified communications, collaboration, and contact center technology. It serves businesses and service providers with phone systems and communications platforms delivered on-premises and through private cloud.
Headquartered in Ottawa, Ontario, Canada, Mitel is led by chief executive officer Mike Robinson. The company works through a network of more than 5,500 partners worldwide and holds over 2,100 patents.
Mitel's product line includes MiVoice Business and MiVoice MX-ONE phone systems, MiCollab for collaboration, MiContact Center and Mitel CX for customer experience, and the OpenScape and Unify communications platforms, along with IP and DECT desk phones.
MSPs and internal IT teams use Mitel for MiVoice Business, MiVoice MX-ONE, MiCollab (Collaboration).
Best for: businesses replacing legacy phone systems with cloud calling, meetings, and contact center.
Mitel pricing depends on your organization's size, the modules you enable, and your contract term. Tools in this category are usually licensed by subscription, billed per user or per line, per month, and scale with the users, endpoints, or sites you cover.
Public rate cards are not always available, and many vendors set final pricing through a quote or their MSP and reseller channel. To get an accurate Mitel price for your environment, request a quote from Mitel directly, or ask a managed IT provider that supports Mitel to bundle licensing, deployment, and management into one predictable monthly cost.
The most common alternatives to Mitel are other VoIP & UCaaS vendors. Compare Mitel with:
Mitel is a global business communications company that provides unified communications, collaboration, and contact center technology, delivered on-premises and through private cloud.
Mitel is headquartered in Ottawa, Ontario, Canada.
Mitel offers MiVoice Business and MiVoice MX-ONE phone systems, MiCollab for collaboration, MiContact Center and Mitel CX for customer experience, the OpenScape and Unify platforms, and IP and DECT desk phones.
Mike Robinson is the chief executive officer of Mitel.