3CX is a software-based business phone system (PBX) that combines voice calling, video conferencing, live chat, and messaging in one communications platform.
3CX is a business communications platform built around a software-based phone system (PBX). It combines voice calling, video conferencing, live chat, WhatsApp, SMS, and Facebook messaging in a single system that companies can run on-premise or host in the cloud.
The company reports that more than 350,000 customers across 190 countries use 3CX, including organizations such as Air France, the NHS, Best Western, and PepsiCo. 3CX sells entirely through a channel of over 25,000 partners rather than direct.
3CX was founded in 2005 by Nick Galea, who serves as chief executive officer. Its product line spans an enterprise and small-business PBX, a multi-tenant PBX for resellers and hosts, contact center features, industry editions such as a hotel PBX, and free desktop and mobile softphone apps.
MSPs and internal IT teams use 3CX for Enterprise PBX, Small Business Phone System, Multi-tenant PBX (for resellers and hosts).
Best for: businesses replacing legacy phone systems with cloud calling, meetings, and contact center.
3CX pricing depends on your organization's size, the modules you enable, and your contract term. Tools in this category are usually licensed by subscription, billed per user or per line, per month, and scale with the users, endpoints, or sites you cover.
Public rate cards are not always available, and many vendors set final pricing through a quote or their MSP and reseller channel. To get an accurate 3CX price for your environment, request a quote from 3CX directly, or ask a managed IT provider that supports 3CX to bundle licensing, deployment, and management into one predictable monthly cost.
The most common alternatives to 3CX are other VoIP & UCaaS vendors. Compare 3CX with:
3CX is a business communications platform built around a software-based phone system (PBX). Founded in 2005, it combines voice calling, video conferencing, live chat, and messaging in one system that can run on-premise or in the cloud.
3CX offers an enterprise and small-business PBX, a multi-tenant PBX for resellers and hosts, contact center features, live chat and messaging, video conferencing, and free desktop and mobile softphone apps.
3CX was founded in 2005 by Nick Galea, who serves as its chief executive officer.
3CX reports more than 350,000 customers across 190 countries, including Air France, the NHS, Best Western, and PepsiCo, served through a channel of over 25,000 partners.