Business Email Security: Threats, Solutions, and How to Choose

Business email security protects against the attacks that arrive by email, phishing, business email compromise (BEC), malware, and account takeover, which are the entry point for most breaches. Modern email security combines filtering, authentication, AI threat detection, and user training to stop threats before they reach the inbox.

Reviewed by the Best IT MSP research team · Updated 2026-06-18

What is email security?

Email security is the practice and set of tools that protect your email from cyber threats. It matters more than any other single control because email is the front door for attacks: it is how most phishing, malware, and fraud reach your people. With reported cybercrime losses topping $16 billion in a year[1] and most breaches involving a human element[2], the inbox is where defense starts.

Email security is a core part of broader cybersecurity services, and it protects the Microsoft 365 and Google Workspace accounts most businesses run on.

Best IT MSP does not sell email security. We are an independent directory that vets and merit-ranks providers. This guide explains what to buy, then helps you shortlist verified firms.

The email threats that target businesses

  • Phishing. The most common threat: fake emails that trick staff into clicking or sharing credentials.
  • Business email compromise (BEC). Impersonation that tricks staff into wiring money or sending sensitive data. Among the costliest attacks.
  • Malware and ransomware. Delivered through attachments and links.
  • Account takeover. Attackers abuse a compromised mailbox to attack others.
  • Spam and malicious links. Unwanted mail that can carry threats.
  • Quishing. Phishing that hides malicious links inside QR codes.

Types of email security services

  • Secure email gateway. Filters spam, phishing, and malware before it reaches inboxes.
  • Anti-phishing and BEC protection. AI that spots impersonation and social-engineering patterns.
  • Authentication (SPF, DKIM, DMARC). Stops attackers spoofing your domain.
  • Email encryption. Protects sensitive messages in transit.
  • Data loss prevention (DLP). Stops sensitive data leaving by email.
  • Security awareness training. Teaches staff to spot and report threats, since people are the top risk.

Key features to look for

Strong email security increasingly uses AI and machine learning to identify and block threats before they reach an employee's inbox, with fast post-delivery remediation when something slips through. Look for high real-world phishing detection, automated remediation across all mailboxes, low administrative overhead for your team, and clear reporting. Built-in protection in Microsoft 365 is a baseline, not a complete solution; most businesses layer a dedicated email security service on top.

How to choose an email security provider

  • What is their real-world phishing and BEC detection rate, measured on customer data?
  • Do they remediate threats post-delivery across all mailboxes, automatically?
  • Do they cover authentication (DMARC), encryption, and DLP, not just spam filtering?
  • Do they include or integrate security awareness training?
  • What is the all-in cost over three years, including services and add-ons?

Shortlist three, ask each the same questions, and compare. To start from a vetted, merit-ranked list, browse providers by city in the Best IT MSP directory.

Frequently asked questions

What is email security?
Email security is the practice and tools that protect email from threats like phishing, business email compromise, malware, and account takeover. Because email is the entry point for most attacks, it combines filtering, authentication, encryption, AI threat detection, and user training to stop threats before they reach the inbox.
What are the most common email security threats?
The most common are phishing (fake emails that steal credentials or deliver malware), business email compromise (impersonation that tricks staff into sending money or data), malware-laden attachments and links, account takeover, spam, and newer QR-code phishing (quishing). Phishing is the single most common.
What is business email compromise (BEC)?
BEC is an attack where a criminal impersonates an executive, vendor, or colleague to trick an employee into wiring money or sharing sensitive data. It often uses no malware, just convincing social engineering, which makes it one of the costliest and hardest-to-catch email threats.
Is the built-in email security in Microsoft 365 enough?
Built-in protection is a useful baseline but rarely sufficient on its own. Most businesses layer a dedicated email security service on top for stronger phishing and BEC detection, authentication (DMARC), encryption, data loss prevention, and automated remediation, because email is the top attack vector.
How does AI improve email security?
AI and machine learning analyze email content, sender behavior, and patterns to catch phishing and impersonation that rule-based filters miss, often before the message reaches the inbox. AI also speeds up remediation by automatically pulling malicious messages from all affected mailboxes when a threat is identified.
How can a business reduce email-based attacks?
Layer technical controls (a secure email gateway, anti-phishing AI, DMARC authentication, encryption, and DLP) with human defense (regular security awareness training and phishing simulations). Add multi-factor authentication on all accounts so a stolen password alone cannot lead to account takeover.

Sources

  1. FBI Internet Crime Complaint Center (IC3), Annual Internet Crime Report. https://www.fbi.gov/news/press-releases/fbi-releases-annual-internet-crime-report
  2. Verizon, 2024 Data Breach Investigations Report (DBIR). https://www.verizon.com/business/resources/reports/dbir/
  3. IBM, Cost of a Data Breach Report 2024. https://www.ibm.com/reports/data-breach

Find an email security provider you can trust

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