Best Managed IT Service Providers in Silver Spring, MD

Silver Spring buys its IT on the District line, where a 25-mile radius reaches Washington DC, Bethesda, Rockville, Gaithersburg and Columbia. Eight of the 25 verified providers below work from a street address inside Silver Spring itself, and the farthest listed office measures 22.68 driving miles. Four firms that rank on Google page one for this city publish no Silver Spring address at all, so they are off this page.

25
verified providers
5.00
median rating
592
Google reviews
8
offices inside Silver Spring
22.7
max road miles measured

Managed IT Services Companies in Silver Spring

Ranked by rating & verified data · Updated October 2026

25 managed IT service providers in Silver Spring, MD are ranked below, each shown with its verified Google rating and review count. Leading the list are OSIbeyond, GURU, and TecFac Business Services. Between them they carry 592 verified Google reviews, a median of 15 per provider. 8 of these 25 providers are headquartered in Silver Spring itself. The rest serve Silver Spring from nearby cities, and every listing names the city it actually works from.

Vetted by the Best IT MSP editorial team · Last updated October 2026

1
OSIbeyond
Rockville, MD (7.1 miles north-west; DC office on Connecticut Avenue NW)
Managed IT Cybersecurity Compliance Helpdesk Cloud Microsoft 365

OSIbeyond carries the deepest verified review record of any provider within reach of Silver Spring, a 5.0 across 114 Google reviews, and it is unusually well matched to this market: its practice is built on NIST 800-171 and CMMC compliance for government contractors, and it also supports commercial businesses, nonprofits and associations. Founded in 2004, it works from 11921 Rockville Pike, 7.05 miles from the Silver Spring Civic Building, and keeps a second office at 2519 Connecticut Avenue NW in Washington DC that is closer still. It positions itself as Automation First and AI Enabled and carries a top managed IT service provider badge for Washington DC. One figure to know before you compare: the directory's own records disagree slightly, with the Rockville and Germantown pages both recording 5.0 across 114 reviews and the Gaithersburg page recording 4.9 across 115. This row uses 5.0 across 114, the figure two of the three carry.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
Est. 2004
5.0 114 reviews Google
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2
GURU
Rockville, MD (6.5 miles north-west)
Managed IT Cybersecurity vCIO Helpdesk Cloud Backup & DR Compliance

GURU has been doing this longer than almost anyone near Silver Spring, founded in 1994 by Jeff Cheng, who still leads it as chief executive alongside President Jason Huebner, and it holds a 5.0 across 101 Google reviews. The office is 6100 Executive Boulevard in Rockville, 6.46 miles from the Silver Spring Civic Building. It publishes the numbers most firms will not: a 10-minute response target during working hours, more than 95 percent client satisfaction, a 20-year average client relationship and a 30-day money-back service guarantee. The stack covers EDR, MDR and a managed security operations centre, co-managed IT, virtual CIO services, mobile device management and security awareness training, with CompTIA and Microsoft Azure and 365 certifications behind it, and it lists CMMC among its compliance services. For a Silver Spring law firm, nonprofit or finance office, that combination of longevity, response commitment and review depth is the strongest on this page outside the city itself.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
Est. 1994
5.0 101 reviews Google
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3
TecFac Business Services
Gaithersburg, MD (17.14 road miles north-west)
Managed IT Cybersecurity Network Helpdesk Cloud Microsoft 365

TecFac Business Services is the vertical specialist in this part of the roster, holding a 5.0 across 42 Google reviews and pairing standard managed IT with the software property managers, builders and facilities teams actually run, naming Yardi, MRI, Sage and Procore. Its Chief Technology Officer, Michael Joseph, is described as a cloud and technology architect with more than 22 years of experience, and the partner list runs to Cisco, Citrix, Dell EMC and Microsoft. The office is on Conservation Lane in the Kentlands, Gaithersburg, 17.14 measured road miles from the Silver Spring Civic Building, which is routine for remote monitoring and help desk support and an hour's round trip in traffic for on-site work. If you manage commercial property or run construction projects out of Silver Spring, this is the firm on the page most likely to already know your line-of-business software.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
5.0 42 reviews Google
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4
Norco Tech
Gaithersburg, MD (18.63 road miles north-west)
Managed IT Cybersecurity Cloud Backup & DR Network Helpdesk

Norco Tech is the small, long-established option in the upper county, trading since 1998 under chief executive Eric Edward Jorgensen and holding a 5.0 across 27 Google reviews. It works from Woodfield Road in Gaithersburg, 18.63 measured road miles from the Silver Spring Civic Building. The published scope is 24/7/365 proactive monitoring and maintenance, IT security with email encryption and access control, hosted servers and desktops on Azure and AWS, and business continuity and disaster recovery. Named client sectors are healthcare, law, manufacturing, accounting, engineering, architecture and nonprofits, and it names HIPAA work directly, which matters for a practice in the Holy Cross orbit. At 1-9 people you get a named engineer rather than a tier-one queue; at 18.63 road miles you should confirm on-site response times in writing.Source: Google Business Profile & company website · Verified October 2026

1–9 employees
Est. 1998
5.0 27 reviews Google
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5
OmniNET Plus
Gaithersburg, MD (18.81 road miles north-west)
Managed IT Cybersecurity Cloud Microsoft 365 Backup & DR VoIP

OmniNET Plus publishes the most aggressive response promise on this page, a 5-minute response with a stated 3.5-minute average time to reach a technician, and it holds a 5.0 across 24 Google reviews. It has been in business since 1999 under chief executive Jae Han and works from 4 Professional Drive in Gaithersburg, 18.81 measured road miles from the Silver Spring Civic Building. Its stated coverage is Washington DC plus Montgomery, Frederick and Prince George's counties, so Silver Spring sits inside the area it already sells to. Published lines are managed IT, cyber security, Microsoft 365, cloud services, VoIP, vendor management, dark web scanning, IT office moves and data backup and recovery. Ask for the response figure in writing and ask what it measures, because a time to reach a technician is not the same as a time to resolve.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
Est. 1999
5.0 24 reviews Google
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6
ComTech Systems
Gaithersburg, MD (19.29 road miles north-west)
Managed IT Cloud Cybersecurity VoIP Backup & DR vCIO Helpdesk

ComTech Systems is one of the two oldest firms on this page, founded in 1985 by Scott Hobbs and still family-run with partners Dennis Hobbs, Mike Hobbs and Courtney Amodei, and it holds a 5.0 across 20 Google reviews. It works from 7404-A Lindbergh Drive in Gaithersburg, 19.29 measured road miles from the Silver Spring Civic Building, and it maintains a genuine Silver Spring service page headed 'IT Services in Silver Spring, MD' rather than a thin landing page, advertising same-day response times, a 24/7 IT helpdesk, 24/7 monitoring and support, security and compliance readiness and 98 percent client satisfaction. It names biotech IT as a practice area alongside financial, medical, legal, non-profit and small business work, which fits the United Therapeutics and Holy Cross end of the Silver Spring market, and it holds Technology Assurance Group membership with a Triple Crown award from 2020 and a Rising Star award from 2024. One inconsistency worth noting: the Silver Spring page advertises 21-plus years of experience while the company dates itself to 1985, so ask which figure applies to what.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
Est. 1985
5.0 20 reviews Google
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7
Intelice Solutions
Falls Church, VA (11.7 miles; DC office at 1875 K Street NW, 6.6 miles)
Managed IT Cybersecurity Compliance Cloud Microsoft 365 Helpdesk vCIO

Intelice Solutions writes the most Silver Spring-specific page of any firm that is not based here, and it is aimed squarely at the local specialism: nonprofits, national associations and federally adjacent organisations. It holds a 4.9 across 51 Google reviews, has traded since 1996 and publishes 30 years of unbroken DC metro experience. Four offices are published, and two are in range, 7531 Leesburg Pike Suite 402 in Falls Church at 11.67 miles and 1875 K Street NW Suite 453 in Washington at 6.61 miles, with Frederick and Leesburg further out. The page names its four problems plainly, lean internal IT capacity, donor data and grant compliance, distributed and hybrid staff and audit-ready controls, and the service lines that answer them are co-managed IT, cybersecurity with virtual CISO and cyber GRC, Microsoft 365 and Azure, IT consulting and virtual CIO work, and a managed help desk, with documented alignment to NIST 800-171 controls. One attribution note: this row keeps the Falls Church office as the rated office, which is how the directory already records it, even though the K Street office is nearer.Source: Google Business Profile & company website · Verified October 2026

50–249 employees
Est. 1996
4.9 51 reviews Google
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8
DAG Tech
Bethesda, MD (3.95 miles west, Montgomery County office)
Managed IT Cybersecurity Cloud Compliance vCIO Helpdesk

DAG Tech is the closest out-of-CDP office on this page, 3.95 miles west at 3 Bethesda Metro Center, and it holds a 5.0 across 15 Google reviews. It has operated since 1999 and is unusual here in running managed IT and managed cybersecurity as separate practices rather than bundling security into one line, which is what MSSP status should mean. The published response figure is an 8-minute average helpdesk response with 24/7 coverage, and it states it fields on-site engineers from Montgomery County through to Baltimore and Annapolis. For a Silver Spring organisation with regulated data, the frameworks it names are the four that come up most here: CMMC, NIST 800-171, HIPAA and SOC 2. Cloud, compliance, fractional CTO and AI consulting round out the menu, behind Microsoft and Fortinet partner status and an A+ BBB score. At 50-249 people it is big enough for depth and small enough that an owner answers.Source: Google Business Profile & company website · Verified October 2026

50–249 employees
Est. 1999
5.0 15 reviews Google
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9
AlxTel, Inc.
Silver Spring, MD (Downtown, 0.4 miles from the Civic Building)
Managed IT Cybersecurity Cloud Network VoIP Compliance Helpdesk

AlxTel is the largest provider headquartered inside Silver Spring and the only one on this page certified to ISO 9001, ISO 20000 and ISO 27001. It holds a 5.0 across 13 Google reviews, publishes 8403 Colesville Road Suite 1100 plus a Lanham office at 7219 Greenspring Lane, and states that more than 50 people work for it. The managed menu runs to AIOps, an IT help desk, application modernisation, DevOps and backup and disaster recovery, and the cyber menu to managed detection and response, EDR, SIEM, identity management, incident response and SOC services. Two things a commercial buyer should weigh before shortlisting it. First, the client base it advertises is government: the Maryland State Department of Education, the Maryland Courts and BWI Airport. Second, it also runs a carrier line selling SIP trunking, DID numbers, E-911, SMS and wholesale voice, and an IT consulting line that includes staff augmentation, so ask which team would own your account and what an SMB engagement looks like.Source: Google Business Profile & company website · Verified October 2026

50–249 employees
5.0 13 reviews Google
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10
Advantage Industries
Columbia, MD (20.33 road miles north-east)
Managed IT Cybersecurity Cloud Network Backup & DR Helpdesk VoIP

Advantage Industries publishes the clearest inclusion list on this page, which is exactly what a buyer comparing monthly fees needs: 24x7x365 workstation and server monitoring, unlimited remote support, anti-virus and spyware protection, patch management, handheld support, backup monitoring, vendor management and infrastructure and budget reviews, sold as Basic and Advanced managed network plans or as a custom plan. It holds a 4.9 across 32 Google reviews and works from 8965 Guilford Road Suite 290 in Columbia under President Tim Happel, with a second office in Arizona. That address measures 20.33 driving miles from the Silver Spring Civic Building, which is inside the 25-mile radius this page enforces and is the second-farthest office listed, so it suits a Silver Spring buyer whose work is mostly remote monitoring, patching and help desk support. Its consulting is sold either monthly or by project across security, cloud and VoIP.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
4.9 32 reviews Google
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11
SysArc
Rockville, MD (6.67 miles north-west, Twinbrook)
Managed IT Cybersecurity Compliance Helpdesk Network Microsoft 365

SysArc is the firm to call if a federal prime has just flowed CMMC down to you. It is a CMMC Registered Provider Organization, it runs its own CMMC Readiness OS platform, and it reports more than 1,500 Defense Industrial Base suppliers advised with a 15-for-15 audit pass record, which is the most specific compliance evidence on this page. Founded in 2004 and led by Founder and chief executive Tim Brennan, it works from 12300 Twinbrook Parkway in Rockville, 6.67 miles from the Silver Spring Civic Building, and holds a 5.0 across 11 Google reviews. Alongside the compliance practice it sells managed IT support, SOC-as-a-Service and GCC High migrations, and it belongs to the Aerospace Industries Association, the National Defense Industrial Association and the Maryland Cybersecurity Council. Eleven reviews is a modest public record for a 50-249 firm, so weigh the audit numbers alongside it.Source: Google Business Profile & company website · Verified October 2026

50–249 employees
Est. 2004
5.0 11 reviews Google
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12
VienerX
Rockville, MD (9.31 miles north-west, Town Center)
Managed IT Cybersecurity vCIO VoIP Network Compliance

VienerX is the retail and hospitality option on this page, because it sells point-of-sale and inventory systems and NCR Voyix partnership alongside managed IT, which puts the card-handling equipment and the office network inside one contract. Founded in 1991 by Wayne R. Viener and trading on the line Business Performance is the Product, it works from 451 Hungerford Drive in Rockville Town Center, 9.31 miles from the Silver Spring Civic Building, and holds a 5.0 across 5 Google reviews. The published range is wide for a 10-49 firm: managed IT, fractional CISO and CIO services, cybersecurity, VoIP and call-centre systems, structured cabling, vendor management and managed AI, with Microsoft, HP, Dell, Lenovo and Samsung partnerships. Its stated market runs from local businesses to multinationals and nationwide franchises across the DC metro and Baltimore. Five reviews is a thin public record against 30-plus years of trading, so ask for references in your own sector.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
Est. 1991
5.0 5 reviews Google
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13
DDSystems (Decisive Data Systems LLC)
Burtonsville, MD (9.4 miles north-east; rating is the Belcamp HQ listing)
Managed IT Cybersecurity Cloud Helpdesk VoIP vCIO Compliance Backup & DR

DDSystems is the nearest multi-office Maryland provider to Silver Spring that is not based in it, working from 3909 National Drive Suite 125 in Burtonsville, 9.35 miles north-east of the Civic Building, alongside offices in Belcamp, Columbia and Towson. It states it has served small businesses across Maryland, Washington DC and Delaware for more than 21 years, reports a network of more than 200 clients, and says cybersecurity is included in all of its packages, with EDR, XDR, MDR, SIEM and multi-factor authentication named. Service lines run to managed IT, hybrid managed services, cloud and data centre work, a help desk, vCISO and vCIO consulting, vendor management, regulatory compliance and VoIP, and it says it requires no long-term contracts. One attribution caveat belongs on the card: the 4.8 across 25 Google reviews is the Belcamp headquarters listing, which is the listing this directory recorded, and the Burtonsville office carries no separate Google record. The 4.9 out of 5 across more than 300 reviews the firm advertises is its own internal satisfaction survey, not a public platform score.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
4.8 25 reviews Google
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14
Stratus Cyber
North Bethesda, MD (6.18 miles west)
Cybersecurity Compliance Cloud Managed IT Network

Stratus Cyber is the only listed provider that sells penetration testing outright, and the only one that built its own platform to a federal authorisation: its GRC and ITSM platform carries FedRAMP 20x Moderate authorisation. Founded in 2016 at 909 Rose Avenue in North Bethesda, 6.18 miles west of the Silver Spring Civic Building, it holds a 5.0 across 3 Google reviews and describes itself as highly technical. The service lines are managed compliant cloud, managed continuous monitoring, penetration testing, cloud security and CMMC and FedRAMP compliance support, and it holds SBA 8(a) and small disadvantaged business status plus MDOT MBE, DBE and SBE certification. Its stated customers are defence contractors, SaaS providers, other MSSPs and federal agencies. Two things follow: at 1-9 people and three reviews this is a specialist boutique rather than a general IT department replacement, and if you want your own network tested rather than only watched, it is the shortest path on this page.Source: Google Business Profile & company website · Verified October 2026

1–9 employees
Est. 2016
5.0 3 reviews Google
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15
designDATA
Gaithersburg, MD (18.81 road miles; DC office at 1425 K Street NW)
Managed IT Cybersecurity Helpdesk Cloud Microsoft 365

designDATA has been in this market since 1979, longer than any other provider on the page, and like DelCor it concentrates on nonprofits and associations, which is the Silver Spring specialism. It holds a 4.8 across 12 Google reviews. The rated office is on Professional Drive in Gaithersburg, 18.81 measured road miles out, but it also keeps an office at 1425 K Street NW in Washington DC that is far closer to Silver Spring, so ask which one would serve you. What it publishes beyond the standard stack is worth noting: a 24/7 service desk with a dedicated team rather than a rotating queue, managed services for Apple estates, hardware as a service, training as a service and an AI Launchpad programme. It is one of only two listed firms with a public hourly figure, at a 100 to 149 dollar Clutch band on a 5,000 dollar minimum project size, which makes it a useful benchmark for the whole page.Source: Google Business Profile & company website · Verified October 2026

50–249 employees
Est. 1979
4.8 12 reviews Google
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16
KAG Technology Solutions
Silver Spring, MD (Downtown, 0.4 miles from the Civic Building)
Managed IT Cybersecurity Cloud Helpdesk Network

KAG Technology Solutions is a small downtown Silver Spring IT services and network support firm at 8403 Colesville Road Suite 1100, 0.43 miles from the Civic Building, holding a 5.0 across 1 Google review. Its own site sells business IT support, business hardware, network solutions, streaming and video security, cloud migration and data analytics across the DC metro, and its headline is 'Elevate Your IT Experience in the Washington, DC area'. Three caveats belong on the card rather than in the footnotes. One Google review is the thinnest public record on this page. The site names no certifications, no founding year and no leadership. And the suite it publishes, 8403 Colesville Road Suite 1100, is the same suite AlxTel publishes, which makes it a shared office floor rather than a dedicated space, so confirm where its engineers actually sit and how many there are before you shortlist it.Source: Google Business Profile & company website · Verified October 2026

1–9 employees
5.0 1 reviews Google
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17
The NERDS Group
Silver Spring, MD (Tech Road, 5.52 road miles east)
Managed IT Cloud Helpdesk Network

The NERDS Group sells a single idea well: Total IT Management at a constant, predictable cost, covering purchasing, configuration, installation, maintenance and support, with an executive-level contact assigned to each client's infrastructure. It works from 11911 Tech Road in the Silver Spring 20904 industrial park, 5.52 measured road miles east of the Civic Building, and holds a 5.0 across 1 Google review. Its market is small and medium businesses and enterprises from Washington DC to Baltimore. What stands out is the public-sector credential list, which is longer than anything else on this page: Maryland MBE, Virginia SWaM, the Maryland Small Business Reserve, Montgomery County LSBR, Howard County MBE, Maryland CATS+, WSSC SLBE and Central Bidders Registration and Prince George's County SDDD, alongside a Microsoft Silver Partner badge. If you sell to a Maryland county or the state, that matters. One Google review does not, so treat the score as indicative only.Source: Google Business Profile & company website · Verified October 2026

1–9 employees
5.0 1 reviews Google
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18
Acuity Technology Group
Germantown, MD (22.68 road miles north-west, the farthest listed office)
Managed IT Cybersecurity Backup & DR Cloud Microsoft 365 VoIP Network Compliance

Acuity Technology Group sells premier IT support at a fixed monthly price, which is the simplest commercial model on this page, and it holds a 4.7 across 15 Google reviews under President Matt Shapiro. Its office on Milestone Center Drive in Germantown measures 22.68 driving miles from the Silver Spring Civic Building, making it the farthest listed office here and the one that required an OSRM route rather than a straight-line check. The published scope covers cybersecurity, disaster recovery and backups, Microsoft 365 and Azure migrations, business voice communications, network design and HP and Dell hardware, behind named partners including Arctic Wolf, DNSFilter, uSecure and RingCentral. Its 4.7 includes a one-star review, which is why it does not sit at 5.0. For a Silver Spring buyer this is a remote-first relationship: 22.68 miles up I-270 is a long on-site trip in rush hour, so pin down what triggers a site visit.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
4.7 15 reviews Google
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19
Digital Industry
Silver Spring, MD (Georgia Avenue, 1.3 miles from the Civic Building)
Managed IT Cloud Backup & DR Helpdesk Compliance vCIO VoIP Network Microsoft 365

Digital Industry is the veteran-owned option in downtown Silver Spring, verified as a Veteran Owned Small Business by the US Department of Veterans Affairs Center for Verification and Evaluation, and it holds a 4.7 across 3 Google reviews. It works from 9466 Georgia Avenue Unit 1074, 1.26 miles from the Civic Building, with a second office in Freiburg, Germany. The model it sells is a fixed-rate IT maintenance and support plan, and the published scope is unusually complete for a firm this size: managed network services, on-demand IT support, a 24/7 IT help desk, VoIP, IT moving services, hardware as a service, CMMC compliance, cybersecurity, business continuity and disaster recovery, telecommuting support, vCIO services, virtualisation, cloud backup and Microsoft Office 365. It states plainly that it follows NIST 800-171 standards, which matters for a federal-adjacent client. Three reviews is a thin public record, so weight it against the certification, not instead of it.Source: Google Business Profile & company website · Verified October 2026

1–9 employees
4.7 3 reviews Google
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20
DelCor
Silver Spring, MD (Downtown, 0.6 miles from the Civic Building)
Managed IT Cybersecurity Cloud Compliance vCIO Helpdesk

DelCor is the sharpest specialist on this page: it works exclusively with associations and nonprofits, and it has done so for four decades from 8380 Colesville Road Suite 550, 0.55 miles from the Civic Building. It holds a 4.6 across 10 Google reviews. The ten published service lines cover technology assessments, managed services with 24/7/365 support, cybersecurity, fractional CIO work, data strategy and governance, system selection, cloud services, project management with PMP-certified managers, digital workplace and AI services, with a second office at 330 North Wabash Avenue in Chicago. Recognition is real and dated: Association TRENDS Partner of the Year, a CRN MSP Pioneer 250 listing, and 61st among mid-sized employers on the Washington Post 2023 Top Workplaces list for Greater Washington. Two caveats for comparison. Its own site publishes no founding year, so the 1984 date comes from CB Insights. And the headcount records disagree: Built In shows 75 employees and Top Workplaces 89 US employees, which is why this row sits in the 50-249 band, while its unclaimed Clutch profile still says 10-49 at $100-$149 an hour.Source: Google Business Profile & company website · Verified October 2026

50–249 employees
Est. 1984
4.6 10 reviews Google
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21
AmericaTech, Inc.
Silver Spring, MD (Downtown, 0.4 miles from the Civic Building)
Managed IT Cybersecurity Compliance Cloud Helpdesk Network

AmericaTech holds the deepest verified review record of any provider headquartered inside Silver Spring, a 4.6 across 30 Google reviews, and it works from 8403 Colesville Road Suite 865, 0.43 miles from the Civic Building. It has been in business since 2000, describes itself as both an MSSP and an MSP, and runs a 24x7 network operations centre and help desk. Leadership is published by name: President Dr. Em Pannah, Vice Presidents Dr. Jamir Chowdhury and Imrul Hossain, and Technology Manager Rabbee Moula. The firm is certified woman-owned and minority-owned, shows Microsoft, Kaseya, CompTIA, HP and CrowdStrike partner badges, is a Pearson VUE authorised testing centre, and says a majority of its technical staff hold government security clearances. Read the compliance claims precisely: the site lists HIPAA, CMMC, FedRAMP, SOC 2 and PCI DSS as frameworks it supports clients against rather than audits of itself, so ask which it has actually been assessed on. A registered office in Laurel and a development office in Dhaka also appear in the footer; this row carries the Silver Spring office.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
Est. 2000
4.6 30 reviews Google
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22
Planet Technologies
Gaithersburg, MD (16.46 road miles north-west, headquarters)
Managed IT Cybersecurity Cloud Compliance Helpdesk Microsoft 365

Planet Technologies is the Microsoft and public-sector specialist on this page, and in a federal headquarters town that is a real fit. It reports 26 years of service, 1,200 government agency clients, 12 Microsoft specialisations, 5 Microsoft Solutions Partner designations and 27 Microsoft Partner of the Year awards, and it holds a 4.5 across 12 Google reviews. Its headquarters on Washingtonian Boulevard in Gaithersburg measures 16.46 driving miles from the Silver Spring Civic Building. The Advantage managed service covers L1 to L3 Microsoft 365 support, Azure monitoring in GCC, GCC High and Azure Government, managed Microsoft Sentinel security operations, a managed help desk, and CMMC Level 2 certified managed services with DFARS 7012 and ITAR alignment, which is the strongest federal compliance claim on the page. Two caveats: Google lists it under Software company rather than as an IT support provider, and its 4.5 rating includes a one-star review, so it is the right firm for a Microsoft-centric federal contractor and the wrong one for a six-person dental practice.Source: Google Business Profile & company website · Verified October 2026

50–249 employees
4.5 12 reviews Google
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23
CGC Technologies
Silver Spring, MD (Thayer Avenue, 0.3 miles from the Civic Building)
Managed IT Cybersecurity Cloud Backup & DR Compliance Network

CGC Technologies is the closest listed office to the Silver Spring Civic Building, 0.33 miles away at 912 Thayer Avenue Suite 212, and it is a Cisco Premier Partner and Microsoft Certified Partner. Its own headline reads 'IT Solution & Services Designed for your Business' and it asks visitors to make it their outsourced IT support partner. Published lines run to managed IT services, infrastructure management, database services, data management and backup, application and cloud management and hosting, disaster recovery, and a cyber security practice split into assessment, monitoring, and compliance and remediation. Client logos include county governments, a health system, a school system and Fannie Mae, and it holds Maryland state and SWaM certifications. Two things to weigh: its 4.2 across 5 Google reviews is the second-lowest score on this page and a thin record, and IT staffing sits on the same service menu as managed IT, so get the managed scope in writing. Office space in its own building lists at $24.50 per square foot a year, the cheaper end of the downtown market.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
4.2 5 reviews Google
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24
Dataprise
Rockville, MD (11.37 miles north-west, national headquarters)
Managed IT Cybersecurity Cloud Helpdesk Backup & DR vCIO Compliance

Dataprise is the enterprise-scale option, and the only firm on this page whose national headquarters is in the Silver Spring commute shed, at 9600 Blackwell Road 4th Floor in Rockville, 11.37 miles from the Civic Building. It reports more than 500 certified engineers, subject matter experts and IT support staff under chief executive William Flannery and more than 20 years in the market, selling 24/7 monitoring and management, managed IT infrastructure, cloud migration, management and security, cybersecurity and an IT service desk with field services. Named sectors include financial services, healthcare, legal, manufacturing, nonprofits and associations, and state and local government. The reason it ranks last here is its public record rather than its capability: a 3.7 across 20 Google reviews, including six one-star reviews, is the lowest score on the page, and the review-weighted ranking this directory uses reflects that. It is shown rather than hidden, because a buyer comparing a 500-engineer platform against a four-person local firm needs both numbers.Source: Google Business Profile & company website · Verified October 2026

250+ employees
3.7 20 reviews Google
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25
CMIT Solutions of Silver Spring
Silver Spring, MD (Columbia Pike, 2.7 miles north)
Managed IT Cybersecurity Cloud Helpdesk Network Backup & DR Compliance vCIO VoIP Microsoft 365

CMIT Solutions of Silver Spring is the only row on this page listed without a rating, and the reason is stated rather than hidden: no Google aggregate for this office could be verified in October 2026. Its own client-reviews page links out to Google and names five reviewers without publishing a score or a count, and no directory record exists. Everything else comes from its own site. It works from 10770 Columbia Pike Suite 300, 2.68 miles north of the Civic Building, under chief executive Deepesh Saxena, and it is the local office of a North American franchise network of more than 300 locations. The service promise is specific: response SLAs at 4-hour, 2-hour and 1-hour intervals depending on the plan, behind a live 24/7/365 help desk with no voicemail. Twelve service lines run from managed services and cybersecurity to cloud, network management, data backup, unified communications, IT procurement and vCIO and vCTO work, with AI and Microsoft consulting added. One thing to check: the certification badges on its page, including CompTIA Security, CyberAB, ISC2 CISSP and EC-Council credentials, were earned across the national network's 900-plus technicians rather than by this office, so ask who holds what locally.Source: Google Business Profile & company website · Verified October 2026

1–9 employees
Verified provider Google rating pending
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What Silver Spring Businesses Actually Struggle With

The problems local managed IT providers are hired to solve.

🏛️

The federal payroll does not buy commercial IT

Two national headquarters sit inside this census-designated place. The FDA holds about 18,000 staff at White Oak with roughly 7,793 on campus on a weekday, and NOAA has run four buildings at the Silver Spring Metro Center since 1993. Both manage their own IT under federal rules and buy it on federal contract vehicles. The commercial market is the ring of contractors, associations, clinics and professional firms around them, which is why a page of 25 verified providers is a real field rather than a padded one.

🛡️

CMMC arrives with the first federal subcontract

Federal contractors inherit NIST 800-171 and CMMC obligations the moment a prime flows them down, and Silver Spring is full of firms one step from a federal contract. Nine listed providers name CMMC or NIST 800-171 on their own sites, including SysArc, which states it has advised more than 1,500 Defense Industrial Base suppliers with a 15-for-15 audit pass record. If your contract language mentions DFARS 252.204-7012, the compliance clock has already started.

🤝

Associations hold donor data with a two-person office

Silver Spring's association and nonprofit cluster runs national membership systems, donor records and grant reporting on very thin internal IT. Intelice Solutions names lean internal IT capacity, donor data and grant compliance, distributed staff and audit-ready controls as the four problems its Silver Spring page exists to answer. DelCor works exclusively with associations and nonprofits and designDATA concentrates on them, so the specialism exists locally, but a generic provider will not know what a Form 990 audit asks for.

💵

Technology salaries are metro-priced

Computer and mathematical occupations pay a mean 66.87 dollars an hour across the Washington metro against 57.73 nationally, and all occupations average 44.20 dollars against 33.54. Those occupations are 7.4 percent of metro employment against 3.4 percent nationally, so the people exist and the competition for them is the federal government. Buying a bench is almost always cheaper than winning that bidding war with one salary line.

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A Silver Spring service page is not a Silver Spring office

Four firms rank on Google page one for this city with no Silver Spring address at all. One publishes a Silver Spring page whose nearest Maryland office is 405 Frederick Road in Catonsville, about 30 miles away. One publishes no street address anywhere on its site, only the words Ashburn, VA. One works from White Marsh and Baltimore and one from Marriottsville. All four are off this page. Ask which office would dispatch to you, and how far it is.

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Healthcare scope starts next door

Holy Cross Hospital at 1500 Forest Glen Road is described as the second largest hospital in Maryland, and health care and social assistance employs 5,692 Silver Spring residents, second only to professional, scientific and technical services at 7,458. Every practice, clinic and billing firm in that orbit inherits HIPAA, and United Therapeutics' 415,000 square foot laboratory campus adds research data handling on top. Six listed providers name HIPAA work on their own sites.

The Silver Spring IT Market in 2026

Silver Spring Is Not a City, and That Changes Who Buys IT Here

Silver Spring has no mayor, no city council and no charter, because it is an unincorporated census-designated place rather than a municipality. Montgomery County governs it under a council-executive charter that voters approved in 1968, with County Executive Marc Elrich and an eleven-member County Council holding the budget and land-use powers, and the Silver Spring Regional Services Center acts as the local arm from the Civic Building at Ellsworth Drive and Fenton Street. The place counted 81,015 residents at the 2020 Census, fifth most populous in Maryland, across 7.9 square miles whose boundary was cut about 15 percent because an unincorporated area has no legally defined edge. For an IT buyer that matters in one practical way: there is no city procurement office, no city network and no city CIO, so every organisation here contracts for itself.

Two Federal Headquarters Sit Inside the CDP

The Food and Drug Administration and NOAA both run their national headquarters from Silver Spring, and almost none of that work reaches the providers on this page. The FDA occupies ten office buildings and four laboratory buildings on the White Oak campus at 10903 New Hampshire Avenue, with about 18,000 employees recorded in 2022 and an average of 7,793 people on campus on a weekday, and NOAA has held the Silver Spring Metro Center since 1993 across four buildings. Federal agencies manage their own IT under federal rules and buy it on federal contract vehicles. The commercial market is the ring around them, and it is substantial: public administration employs 5,258 Silver Spring residents, professional, scientific and technical services 7,458, and Montgomery County carries 27,677 employer establishments with 439,792 employees and a 35.6 billion dollar annual payroll. Those federal contractors, associations, clinics, law offices and accountants have nobody on staff to patch a server or monitor a firewall, so they outsource support rather than hire for it.

What Silver Spring-Area Providers Actually Sell

Twenty-five verified providers support Silver Spring businesses, and eleven service lines repeat across nearly all of them. Managed IT services and IT support carry the monthly fee, proactive 24/7 monitoring and network monitoring catch faults before staff notice, help desk support answers the tickets, cybersecurity services protect the endpoints, backup and disaster recovery proves the restore, cloud services and Microsoft 365 administration run the mailboxes, network management and VoIP keep the office talking, IT consulting with vCIO work sets the three-year plan, vendor management chases the line-of-business software vendor, and compliance support covers the paperwork. Co-managed IT suits an organisation that already employs one administrator, and firms will migrate a mailbox estate to Microsoft 365 or run a cloud migration as a fixed project. Four menus now carry AI services, named as an AI Services line at DelCor, AI and Microsoft consulting with cloud application development at CMIT Solutions of Silver Spring, AIOps and artificial intelligence at AlxTel, and managed Microsoft Sentinel security operations at Planet Technologies. The industries served cluster in associations and nonprofits, federal contracting, healthcare and dental, biotech, legal and accounting, construction and local government.

The Association and Nonprofit Cluster Is the Local Specialism

Silver Spring's most distinctive IT demand comes from associations and nonprofits rather than from industry, and four listed providers are built around it. DelCor works exclusively with associations and nonprofits from 8380 Colesville Road and has done so for four decades, selling technology assessments, managed services with 24/7/365 support, cybersecurity, fractional CIO work, data strategy and governance, system selection and project management with PMP-certified managers. designDATA, trading since 1979, concentrates on nonprofits and associations and runs a 24/7 service desk with a dedicated team. Intelice Solutions writes its Silver Spring page specifically for nonprofits and national associations, naming lean internal IT capacity, donor data and grant compliance as the four risks it exists to cover. OSIbeyond supports nonprofits and associations beside its government-contractor practice. If you run a 501(c) with a two-person office and a national membership, that is an unusually deep local bench.

Eight of the Twenty-Five Providers Work Inside Silver Spring

Every listed office was measured from the Silver Spring Civic Building at 1 Veterans Place, and eight of them are inside the census-designated place. CGC Technologies is the closest at 0.33 miles on Thayer Avenue, and 8403 Colesville Road alone holds three of them, AmericaTech in Suite 865 plus AlxTel and KAG Technology Solutions in Suite 1100, all 0.43 miles out. DelCor is 0.55 miles away, Digital Industry 1.26 miles up Georgia Avenue, CMIT Solutions of Silver Spring 2.68 miles out on Columbia Pike and The NERDS Group 5.52 driving miles east on Tech Road. The other seventeen work from Bethesda at 3.95 miles, North Bethesda at 6.18, Rockville from 6.46 to 11.37, Burtonsville at 9.35, Falls Church at 11.67, Gaithersburg from 16.46 to 19.29 driving miles, Columbia at 20.33 and Germantown at 22.68, which is the farthest office on this page. Anything past 16 great-circle miles was routed on OSRM rather than estimated, so the Gaithersburg, Columbia and Germantown figures are real road distances.

A Deep Technology Labour Pool, at a Metro Price

Hiring is the argument for buying managed IT here, and it runs the opposite way to a small market. Computer and mathematical occupations are 7.4 percent of Washington-Arlington-Alexandria employment against 3.4 percent nationally, more than double the national share, and they pay a mean 66.87 dollars an hour against 57.73 nationally, while all occupations average 44.20 dollars locally against 33.54. The talent exists; a 30-person Silver Spring association competing for one systems administrator is bidding against the FDA, NOAA, the National Weather Service and every federal prime in the region for it. A predictable monthly agreement with a responsive local provider buys a scalable bench instead of a single expensive hire, and a provider that can verify its own response numbers is worth more than a cheaper one that cannot. Floor space pushes the same way: downtown Silver Spring office rent asks an average 33.26 dollars per square foot per year against a 23.27 percent vacancy rate, so housing an in-house IT team is not cheap either.

Key Silver Spring Neighborhoods / Submarkets
Downtown Silver Spring Woodside Woodside Park North Woodside Acorn Park Four Corners Forest Glen Long Branch White Oak Kemp Mill Hillandale Colesville Calverton Burtonsville Takoma Park Wheaton Aspen Hill

Silver Spring IT Submarkets at a Glance

Downtown Silver Spring and Colesville Road

The core around the Civic Building at 1 Veterans Place, the AFI Silver Theatre at 8633 Colesville Road and The Fillmore Silver Spring. Five listed providers work inside half a mile of the plaza, with AmericaTech, AlxTel and KAG Technology Solutions at 8403 Colesville Road, DelCor at 8380 and CGC Technologies at 912 Thayer Avenue. Class A space here asks about 34.55 dollars per square foot per year against 23.27 percent vacancy, and 912 Thayer Avenue itself lists at 24.50.

East-West Highway and the NOAA campus

The federal spine of the downtown, where NOAA has run its national headquarters from the Silver Spring Metro Center since 1993 across four buildings, with the Gateway exhibit at 1325 East-West Highway and NOAA Fisheries at 1315. Acorn Park, the believed site of the mica-flecked spring Francis Preston Blair found in 1840, sits where East-West Highway meets Newell Street. Contractors and associations along this corridor are the buyers most likely to need NIST 800-171 documentation.

White Oak, Columbia Pike and Tech Road

The research and industrial half of Silver Spring. The FDA headquarters campus sits at 10903 New Hampshire Avenue with ten office and four laboratory buildings and roughly 7,793 people on site on a weekday. CMIT Solutions of Silver Spring works from 10770 Columbia Pike Suite 300 at 2.68 miles and The NERDS Group from 11911 Tech Road at 5.52 driving miles, with DDSystems a little further out in Burtonsville at 9.35 miles.

Forest Glen and the Holy Cross corridor

Holy Cross Hospital at 1500 Forest Glen Road, founded in 1963 by the Sisters of the Holy Cross and described as the second largest hospital in Maryland, anchors the healthcare cluster that makes HIPAA a live question for the practices, specialists and billing offices around it. Health care and social assistance employs 5,692 Silver Spring residents, second only to professional, scientific and technical services.

Bethesda, North Bethesda and Rockville

The nearest out-of-CDP cluster and where seven listed providers sit. DAG Tech works from 3 Bethesda Metro Center at 3.95 miles, Stratus Cyber from 909 Rose Avenue in North Bethesda at 6.18, GURU from 6100 Executive Boulevard at 6.46, SysArc from 12300 Twinbrook Parkway at 6.67, OSIbeyond from 11921 Rockville Pike at 7.05, VienerX from 451 Hungerford Drive at 9.31 and Dataprise from its national headquarters at 9600 Blackwell Road at 11.37. United Therapeutics, co-headquartered in Silver Spring on a 415,000 square foot campus it owns, pulls biotech work along the same corridor.

Gaithersburg, Germantown and the I-270 corridor

The outer edge of the radius, and the only group that needed driving routes. Planet Technologies measures 16.46 road miles, TecFac Business Services 17.14, Norco Tech 18.63, OmniNET Plus and designDATA 18.81, ComTech Systems 19.29 and Acuity Technology Group 22.68 from Germantown. All seven are inside 25 driving miles and all seven are ranked here, but they are an hour's round trip in traffic, so confirm on-site response times in writing if you need hands on hardware.

81,015
Population (2020 Census)
1.08M
Montgomery County (July 2024)
27,677
County employer establishments (2023)
48,075
Employed Silver Spring residents
$115,126
Median household income (ACS 2024)
25
Verified providers listed
8 of 25
Offices inside Silver Spring
22.7 road miles
Farthest listed office
Major Silver Spring Area Employers
US Food and Drug Administration (White Oak headquarters) Holy Cross Hospital NOAA headquarters National Weather Service headquarters United Therapeutics Montgomery County Government Montgomery County Public Schools Discovery (former Silver Spring headquarters)

Cybersecurity Context for Silver Spring Businesses

Verified local capability and the federal adjacency that sets the stakes for a Silver Spring buyer.

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Federal adjacency is the local threat model

An organisation two steps from the FDA or NOAA is a route into federal data, and attackers know it. The practical consequence is documentation: NIST 800-171 controls, evidence you can hand an auditor, and a provider that has done it before. SysArc runs a CMMC Readiness OS platform as a CMMC Registered Provider Organization and reports a 15-for-15 audit pass record across more than 1,500 suppliers advised. Stratus Cyber built its own GRC and ITSM platform to FedRAMP 20x Moderate authorisation. Intelice Solutions names documented alignment with NIST 800-171 controls for organisations that work alongside federal agencies without being direct contractors.

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Offensive testing is a short list here

Most providers in this market monitor networks rather than attack them. Stratus Cyber is the listed firm that sells penetration testing outright, alongside managed continuous monitoring, cloud security and managed compliant cloud. DAG Tech runs a separate managed cybersecurity practice as an MSSP rather than bundling security into its managed IT line. Planet Technologies sells managed Microsoft Sentinel security operations in GCC, GCC High and Azure Government. If you want your own network tested rather than only watched, start there and ask for the last report.

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Compliance capability is unusually deep for a place this size

Nine of the 25 listed providers name a framework on their own sites. SysArc, OSIbeyond, Planet Technologies, Stratus Cyber, DAG Tech, Digital Industry, Intelice Solutions, GURU and AmericaTech all name CMMC or NIST 800-171, and Planet Technologies states its managed services are CMMC Level 2 certified with DFARS 7012 and ITAR alignment. DAG Tech names CMMC, NIST 800-171, HIPAA and SOC 2 as the standards its clients must meet. A regulated Silver Spring organisation has those options within 23 driving miles.

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Your provider is in scope

A managed service provider holds privileged access to every client system, so its own posture becomes part of yours. Read the claims carefully: AmericaTech lists HIPAA, CMMC, FedRAMP, SOC 2 and PCI DSS as frameworks it supports clients against rather than audits of itself, and CMIT Solutions of Silver Spring displays CompTIA Security, CyberAB, ISC2 CISSP and EC-Council badges earned across a national network of more than 900 technicians. Neither is wrong, but neither is an audit of the office that would hold your contract. Ask for an independent report with a date on it.

What's Included in Managed IT Services?

Managed IT covers several stacked layers, not one flat plan. The list below shows the functions Silver Spring providers usually bundle at each level of coverage.

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Fully Managed IT

Most Requested

Your provider becomes the entire IT function. With no in-house technicians on payroll, the MSP owns every system, ticket, and vendor relationship.

  • ✓Round-the-clock remote monitoring and alerts (RMM)
  • ✓Unlimited helpdesk across Tier 1, 2 & 3
  • ✓Patch management for endpoints & servers
  • ✓Antivirus and EDR (Endpoint Detection & Response)
  • ✓Data backup and disaster recovery (BDR)
  • ✓Network upkeep across firewall, switches, and Wi-Fi
  • ✓Microsoft 365 and Azure administration
  • ✓Staff onboarding and offboarding
  • ✓vCIO input and quarterly IT strategy reviews
  • ✓Vendor coordination and procurement

Best for: Small and mid-size firms of 10–150 users running without in-house IT

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Co-Managed IT

Rising Demand

Your in-house IT staff runs daily operations while the provider covers overflow, plugs skill gaps, and supplies specialist depth on demand.

  • ✓NOC (Network Operations Center) overflow capacity
  • ✓Evening and weekend helpdesk cover
  • ✓Security specialists and vCISO services
  • ✓Cloud design and migration projects
  • ✓Compliance program oversight
  • ✓Heavy project work (ERP, infrastructure refreshes)
  • ✓Shared access to RMM and PSA tooling
  • ✓Team training and skill augmentation
  • ✓Backup and DR supervision
  • ✓Executive reporting and board-level briefings

Best for: Growing companies of 50–500 users backed by 1–5 internal IT staff

How Silver Spring MSPs Structure Their Support Tiers

Tier 1: Front-Line Fixes

Covers password resets, everyday connectivity, app installs, printer faults, and M365 user requests. Most close in under 30 minutes, worked by front-line helpdesk staff.

Tier 2: Deeper Diagnosis

Handles server faults, network trouble, security incidents, tangled application errors, and failed backups. Escalated to senior technicians who hold deeper system access.

Tier 3: Deep Engineering

Owns infrastructure design, cloud architecture, large migrations, live disaster-recovery execution, and in-depth security investigations. Run by senior engineers and solution architects.

IT Compliance Requirements for Silver Spring Industries

The frameworks Silver Spring-area managed IT providers help Montgomery County organisations meet.

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CMMC and NIST 800-171
FDA and NOAA contractors, Defense Industrial Base suppliers

The framework that defines this market, because Silver Spring is a federal headquarters town and the contractors around it inherit Department of Defense and civilian-agency flowdowns. SysArc is a CMMC Registered Provider Organization with a CMMC Readiness OS platform, more than 1,500 suppliers advised and a 15-for-15 audit pass record, and it belongs to the Aerospace Industries Association, the National Defense Industrial Association and the Maryland Cybersecurity Council. Planet Technologies sells CMMC Level 2 certified managed services with DFARS 7012 and ITAR alignment. OSIbeyond builds its whole practice around NIST 800-171 and CMMC, Stratus Cyber and DAG Tech both carry CMMC practices, and Digital Industry states it follows NIST 800-171 standards.

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HIPAA
Holy Cross Hospital, United Therapeutics, 5,692 health care workers

Applies to every practice, clinic, dental office and billing firm around Holy Cross Hospital on Forest Glen Road, described as the second largest hospital in Maryland, and to any vendor handling protected health information. Health care and social assistance is the second largest resident industry in Silver Spring at 5,692 workers. GURU, Norco Tech, ComTech Systems, DAG Tech, OSIbeyond and AmericaTech all name HIPAA work on their own sites. Ask how a provider will keep a practice compliant when a laptop leaves the building.

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Nonprofit and association governance
DelCor, designDATA, Intelice Solutions

Not a single statute but a stack of obligations that associations and nonprofits carry together: donor and member data protection, grant compliance, Form 990 transparency, funder security questionnaires and audit-ready documentation. Silver Spring has an unusually deep local bench for it. DelCor works exclusively with associations and nonprofits and sells data strategy and governance alongside managed services, designDATA has concentrated on the same sector since 1979, and Intelice Solutions names donor data and grant compliance as the risks its Silver Spring page exists to cover.

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PCI DSS
Ellsworth Drive retail, restaurants and downtown service businesses

Applies wherever card payments are taken, which downtown means the Ellsworth Drive restaurant and retail strip, the Georgia Avenue corridor and the service businesses around the plaza and the AFI Silver. Most of them employ no security staff at all. AmericaTech names PCI DSS among the frameworks it supports clients against, and VienerX sells point-of-sale and inventory systems alongside managed IT, which puts card-handling equipment inside the same contract.

Silver Spring Managed IT Pricing Guide (2026)

What Silver Spring and Montgomery County organisations typically pay, and what moves the number.

💰 Typical Pricing

Fully managed IT, per user$125-$225/user/mo
Co-managed IT, per user$60-$130/user/mo
Per device, desktop$65-$120/device/mo
Per device, server$175-$400/server/mo
Hourly consulting (published Clutch bands)$100-$149/hr

📊 Market Overview

Providers ranked on this page25
Rated on verified Google reviews24 of 25
Offices inside Silver Spring8 of 25
Farthest listed office22.68 road miles
Downtown office asking rent$33.26/sq ft/yr

🏭 Industry Specializations

Associations and nonprofitsHighest demand (local specialism)
Federal contractorsHigh demand (CMMC, NIST 800-171)
Healthcare and dentalHigh demand (HIPAA)
Biotech and life sciencesHigh demand
Legal, accounting and professional servicesSteady demand
Retail and hospitalityModerate demand (PCI DSS)
Construction and tradesModerate demand

Typical Monthly Budget by Business Size

Solo practice or small office
$900-$2,200
per month · 1-10 users
Small Silver Spring office
$2,200-$4,500
per month · 11-25 users
Growing Montgomery County SMB
$4,500-$9,500
per month · 26-50 users
Federal-adjacent or regulated
$9,500+
per month · 50+ users, CMMC, HIPAA or SOC 2 scope

Only two listed providers publish an hourly band, and both sit at $100-$149 an hour on Clutch, DelCor of Silver Spring and designDATA of Gaithersburg, with designDATA showing a $5,000 minimum project size. No Silver Spring provider publishes a rate card on its own site. The per-user and monthly bands are Best IT MSP's own research across this roster and the neighbouring Rockville, Gaithersburg and Washington DC rosters rather than a published index, and they sit above most of the country because metro wages average $44.20 an hour against $33.54 nationally and local computer and mathematical occupations pay $66.87 against $57.73. Ask any provider to confirm in writing what sits inside the per-user fee and what is billed separately.

How to Choose the Right Managed IT Provider in Silver Spring

Most MSP contracts run 1–3 years, so the choice sticks. Work through the framework below to compare providers and sidestep an expensive mismatch.

Our Ranking Methodology: How Best IT MSP Ranks Silver Spring MSPs

We rank Silver Spring managed IT providers on verified Google ratings and real company data, never on payment. Every provider was found through five Google searches, the Greater Silver Spring Chamber and Downtown Silver Spring technology directories, Montgomery County vendor registries, Clutch's Washington DC list and the rosters of seven built Maryland and DC pages, then measured against a 25-driving-mile radius from the Silver Spring Civic Building, then read against its own website to confirm it sells ongoing managed IT to businesses. Ranking uses a review-weighted rating, so a 5.0 from 101 reviews outranks a 5.0 from 1. The 24 rated firms carry 592 Google reviews between them, from 1 to 114 each with a median of 15, and the median rating is 5.00. Best IT MSP does not sell IT services and does not appear in its own rankings.

Verified Google rating, weighted by review depth A star rating is only as trustworthy as the reviews behind it, so review volume pulls thin five-star records toward the market baseline. 24 of the 25 listed providers are rated, including the three with five reviews or fewer and the two that rate below 4.5, because hiding a below-average score would make the page less useful than showing it. No row carries a star breakdown, because no Google Places discovery run exists for this city and a default distribution would be an invention.
Confirmed managed IT offering, read on the firm's own site A directory category is not evidence in either direction. This is how a Silver Spring firm with the right categories was removed for selling structured cabling, audiovisual installation and security cameras with no managed IT line, how a 43-review Clutch profile was removed for being a custom software house, and how a one-review firm was kept because its own site sells business IT support, network solutions and cloud migration across the DC metro.
A Silver Spring-area street address, not a service-area page Eight of the 25 publish a street address inside Silver Spring and the other 17 publish one inside 25 driving miles. Four firms that rank on Google page one for this city publish no Silver Spring address at all, and one publishes no street address anywhere on its site. A full 'managed IT services in Silver Spring' page proves nothing, however good the copy is.
One company, one row, one office's rating Multi-office firms appear once, carrying a rating whose office is named. DDSystems is listed on its Burtonsville office at 9.35 miles while its 4.8 across 25 reviews belongs to the Belcamp headquarters listing, and the card says so. Intelice Solutions keeps the Falls Church attribution the directory already recorded even though its Washington DC office at 1875 K Street NW is nearer. Ratings are never pooled across offices.
Measured distance, not an estimate Every office was geocoded from the address the firm publishes itself and measured from the Civic Building at 1 Veterans Place. Anything past 16 great-circle miles was routed on OSRM, which is why the Gaithersburg, Columbia and Germantown rows quote road miles: 16.46 for Planet Technologies, 20.33 for Advantage Industries and 22.68 for Acuity Technology Group. Three firms were rejected on distance alone, at roughly 30 to 35 miles.
Comparability over length 24 of 25 listed providers carry a verified rating, which is 96 percent, so almost every row can be compared on the same basis. CMIT Solutions of Silver Spring is listed unrated because no Google aggregate could be verified for that office, and 13 further firms that look plausible are held back with the reason recorded, rather than padding the page with rows a buyer cannot rank or cannot locate.

✅ Why choose a provider inside Silver Spring

Eight providers publish a street address inside the census-designated place, and five of those are within half a mile of the Civic Building, which makes same-day on-site support a scheduling question rather than a drive up I-270. CGC Technologies at 912 Thayer Avenue is 0.33 miles from the plaza. If you mostly need remote help desk support and 24/7 monitoring, a Rockville or Bethesda office four to eleven miles away serves you identically.

📄 Ask what is not included

A written exclusion list is the fastest way to find the gap between what you think you are buying and what you are. Security tooling, backup and disaster recovery testing, Microsoft 365 licensing, structured cabling, VoIP handsets and after-hours cover are the usual surprises. DDSystems states cybersecurity is included in all of its packages and Digital Industry markets fixed-rate maintenance plans, so ask exactly where each fixed rate stops.

🕐 Separate response times from resolution time

Several providers here publish a number. CMIT Solutions of Silver Spring offers response SLAs at 4-hour, 2-hour and 1-hour intervals depending on the plan, with a live 24/7/365 help desk and no voicemail. GURU publishes a 10-minute response target during working hours. OmniNET Plus promises a 5-minute response with a stated 3.5-minute average time to reach a technician. DAG Tech publishes an 8-minute average helpdesk response. ComTech Systems advertises same-day response and 98 percent client satisfaction. AmericaTech advertises 99.9999 percent availability behind guaranteed SLAs. Resolution time is the number that describes how long your staff cannot work, so ask for that one too.

🔐 Ask about the provider's own security

Your provider holds privileged access to your systems, so make it accountable for its own posture. Read the badges carefully: several firms here name HIPAA, SOC 2, CMMC and FedRAMP as frameworks they help clients meet rather than audits they have passed, and one displays certifications earned across a national network of more than 900 technicians. Stratus Cyber built its own GRC platform to FedRAMP 20x Moderate authorisation and SysArc reports a 15-for-15 CMMC audit pass record, which are the closest things to independent evidence on this page.

🏢 Match the size to your needs

Five providers here sit in the 1-9 band and give you a named engineer, twelve in the 10-49 band, seven in the 50-249 band and one at 250 plus, Dataprise, which reports more than 500 certified engineers and support staff. DelCor shows 75 to 89 employees on employer-ranking records and works only with associations and nonprofits. A six-person dental practice and a national association with 40 staff want different answers, and the size filter above is there to separate them.

🚩 Red Flags to Watch For

  • ✗A Silver Spring page whose only published offices are in other counties
  • ✗No street address anywhere on the site, only a city and state in the footer
  • ✗A homepage that sells structured cabling, audiovisual installation or bench work as its main line
  • ✗No written list of what falls outside the monthly fee
  • ✗Reluctance to give you direct access to your own logs and ticket history

10 Questions to Ask Every Silver Spring MSP Before You Sign

01Which office would dispatch to our Silver Spring address, and how far is it?
02Is the Google rating you quote for that office or for your headquarters?
03What is included in the per-user fee, and what is billed separately?
04Who answers out of hours, and what are they authorised to do without waking us?
05When was our backup last restored end to end, with a date?
06Have you taken an organisation through a NIST 800-171 or CMMC assessment, and what was the outcome?
07Can you show us an independent audit of your own security, with a date on it?
08What is your average time to resolve, not just your time to first response?
09Have you worked with an association or nonprofit board and its funders before?
10Which of our line-of-business or membership software vendors will you manage directly?

Silver Spring Managed IT: Buyer's Guide

Most Silver Spring managed IT providers charge about $60 to $130 per user per month for fully managed IT, or $100 to $149 per hour for break-fix and project work. Regulated healthcare and finance clients sit at the higher end because of added security and compliance work. Ask each provider what is bundled into the per-user rate so you can compare quotes on the same basis.
A standard Silver Spring managed IT plan includes 24/7 monitoring, a help desk, patching and updates, endpoint security, and backup, usually for a flat per-user monthly fee. Major projects, new hardware, deep compliance audits, and large migrations are typically quoted separately. Get the line between recurring service and one-time project work in writing before you sign.
Managed IT gives a Silver Spring business a flat monthly fee and proactive coverage, which fits firms that need predictable uptime. Break-fix ($100 to $149 per hour) can work for very small offices that rarely need support but leaves you exposed between incidents. A full in-house hire costs more once you include benefits and after-hours gaps, so many teams choose co-managed IT to extend the staff they have.
Choose a Silver Spring MSP on verified reviews, a written service level agreement, and clear pricing, not marketing claims. Confirm the help desk is local or in-country and not offshored, ask for client references in your industry, and have them walk through their security stack. The providers on this page are ranked on real Google ratings and verified company data so you can shortlist three and compare.
Ask every Silver Spring provider for a written response time in their service level agreement. Strong MSPs acknowledge critical, business-down issues within about 15 to 60 minutes and staff a 24/7 help desk for after-hours coverage. A response time you can hold them to in writing matters more than a vague promise of fast support.
Many Silver Spring providers offer 24/7 monitoring and after-hours support, but coverage varies, so confirm it. Ask whether the help desk is staffed in-house and in-country or outsourced to an offshore call center, because that drives both response speed and how well technicians know your environment.
Most Silver Spring MSPs bundle managed detection and response, multi-factor authentication, patching, backup and disaster recovery, and security-awareness training, with dark-web monitoring and a 24/7 SOC on higher tiers. Ask which controls are included in the base plan versus sold as add-ons, since that is where quotes diverge most.
Silver Spring providers commonly support CMMC and NIST 800-171, HIPAA, Nonprofit and association governance, and PCI DSS, aligning the right controls, documentation, and audit evidence to each. Tell a provider your specific obligation up front and ask for proof they have taken a client through that exact framework, not just general familiarity with it.
Common Silver Spring specialties include healthcare, finance, and professional services, plus professional services and small-to-midsize businesses across the metro. An MSP that already supports firms in your sector will know your software, compliance needs, and workflows, which shortens onboarding and reduces risk.
Yes. Co-managed IT lets a Silver Spring provider extend your internal staff rather than replace it, covering after-hours support, security, and specialized projects while your team keeps day-to-day control. It is a common fit for organizations that have one or two IT people who are stretched thin.
A good Silver Spring MSP starts with a discovery and documentation phase, then a phased cutover planned around your schedule to keep downtime minimal. Ask any provider to walk through their onboarding and transition plan, how they handle your existing tools and data, and what the first 30 days look like.
The Silver Spring ranking is earned on real Google ratings and verified company data, not payment. Organic position is never for sale. A provider can rent a clearly labelled Featured Partner or Sponsored spot, which is always marked as such and never mixed silently into the merit ranking below it.
This page lists 25 vetted managed IT providers serving Silver Spring, MD, ranked best-first on verified Google ratings up to 5 stars. Compare them side by side on services, size, certifications, and reviews, then shortlist three and request quotes.
Because Silver Spring is an unincorporated census-designated place, not a municipality. It has no mayor, no city council and no charter. Montgomery County governs it under a council-executive charter that voters approved in 1968 and that took effect in 1970, with County Executive Marc Elrich and an eleven-member County Council. The Silver Spring Regional Services Center is the local arm, based in the Civic Building at Ellsworth Drive and Fenton Street under director Jacob Newman, covering everything south of I-495 to the District line. For an IT buyer that means there is no city network and no city procurement office; every organisation here contracts for itself.
Four, and that concentration is unusual for a place this size. DelCor works exclusively with associations and nonprofits from 8380 Colesville Road and has done so for four decades, selling technology assessments, managed services, cybersecurity, fractional CIO work and data strategy and governance. designDATA has concentrated on nonprofits and associations since 1979 and runs a 24/7 service desk. Intelice Solutions writes its Silver Spring page specifically for nonprofits and national associations. OSIbeyond supports nonprofits and associations beside its government-contractor practice.
Because no Google aggregate for that office could be verified in October 2026. Its own client-reviews page links out to Google without publishing a score or a count, and no directory record exists for it. It is listed unrated rather than scored on evidence that does not exist. Everything else on the card is from its own site: 10770 Columbia Pike Suite 300, chief executive Deepesh Saxena, response SLAs at 4-hour, 2-hour and 1-hour intervals depending on the plan, and a live 24/7/365 help desk. 24 of the 25 rows on this page do carry a verified rating.
Because the rating belongs to the Belcamp headquarters listing, which is the listing this directory recorded, and the Burtonsville office carries no separate Google record. DDSystems publishes four offices, in Belcamp, Burtonsville, Columbia and Towson. The Burtonsville office at 3909 National Drive Suite 125 is 9.35 miles from the Silver Spring Civic Building and is the one that would serve you; Belcamp is about 60 miles away in Harford County. Weight the score accordingly and ask which office the engineers work from.
Often yes, and distance is not the reason to rule it out. Downtown Silver Spring is roughly six miles from K Street, so a DC office is closer than most of the Montgomery County field. Two listed providers already publish DC offices alongside their rated addresses, OSIbeyond at 2519 Connecticut Avenue NW and Intelice Solutions at 1875 K Street NW, and designDATA keeps one at 1425 K Street NW. This page ranks each firm on the office whose Google record the directory actually holds, so compare the whole Washington DC roster too if your work is mostly remote.
More, and the labour market is why. Metro wages average $44.20 an hour against $33.54 nationally, and local computer and mathematical occupations pay a mean $66.87 an hour against $57.73. Fully managed IT typically runs $125-$225 per user per month here, co-managed $60-$130, with the two listed firms that publish an hourly band both at $100-$149 on Clutch. A small Silver Spring office of 11 to 25 users should expect $2,200-$4,500 a month, and a federal-adjacent organisation carrying CMMC or HIPAA scope will pay above $9,500.
Because Silver Spring sits on the District line, so a 25-driving-mile radius from the Civic Building genuinely reaches Washington DC, Bethesda, Rockville, Gaithersburg, Columbia and inner Northern Virginia. Every one of the twenty-five was read against its own website and measured from its own published street address. Eighteen further firms were rejected outright, including three on distance at roughly 30 to 35 miles, four for publishing no Silver Spring address, a cabling and audiovisual integrator, a telecom carrier and four software houses. Thirteen more are held pending one named check each.

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Compare the verified providers above, shortlist three, and ask each the same questions, starting with which office would actually dispatch to your address and whether the rating it quotes belongs to that office. Best IT MSP is an independent directory: we rank on verified rating and company data, we label paid placement, and we do not sell IT services.

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