IT Compliance Services: SOC 2, PCI, and How to Choose a Provider

IT compliance services help a business meet the security and data-protection frameworks its customers, regulators, or industry require, such as SOC 2, PCI DSS, ISO 27001, HIPAA, and GDPR. A provider runs a gap assessment, remediates the gaps, prepares evidence, and supports the audit, then maintains compliance year-round.

Reviewed by the Best IT MSP research team · Updated 2026-06-19

What are IT compliance services?

IT compliance services help a business meet the security, privacy, and data-protection frameworks it is required or expected to follow. A provider maps your controls to a framework, finds and fixes the gaps, assembles the evidence, supports the formal audit, and keeps you compliant over time. Compliance and security overlap heavily, so this is a specialized layer of cybersecurity services.

Businesses pursue it to win deals (customers increasingly demand proof), satisfy regulators, and reduce breach risk, which matters when the average data breach costs $4.88 million[1] and reported cybercrime losses top $16 billion a year[2].

Best IT MSP does not sell compliance services. We are an independent directory that vets and merit-ranks providers. This guide explains what to buy, then helps you shortlist verified firms.

The major IT compliance frameworks

  • SOC 2. Voluntary, suitable for any industry; evaluates controls against the five Trust Services Criteria. The standard buyers ask software and service firms for.
  • PCI DSS. Mandatory for any business that processes, stores, or transmits credit card data.
  • ISO 27001. An international standard for an information security management system.
  • HIPAA. Required for healthcare data; see our HIPAA compliance guide.
  • CMMC. Required for U.S. defense contractors; see our CMMC guide.
  • GDPR. Governs handling of EU residents' personal data.

SOC 2 vs PCI DSS: which do you need?

These two come up most often, and they serve different purposes. SOC 2 is voluntary and broad: it evaluates controls over infrastructure, data, systems, and people against the Trust Services Criteria, and it is how a service company proves to customers it protects their data. PCI DSS is mandatory and narrow: it applies only to businesses that handle payment card data. Many companies need both, and because they share basic security controls, the work can partly overlap. SOC 2 also comes in Type I (controls at a point in time) and Type II (controls over a period).

How the compliance process works

  1. Gap assessment. Compare your current controls against the framework.
  2. Remediation. Fix the gaps: policies, technical controls, and processes.
  3. Evidence collection. Document and gather proof the controls operate.
  4. Audit. An independent auditor or assessor reviews and certifies.
  5. Continuous compliance. Maintain and monitor controls so you stay compliant between audits.

Managed compliance and why most SMBs use a provider

Compliance is ongoing, not a one-time project, and the expertise is scarce given a global shortfall of about 4.8 million cybersecurity professionals[3]. Managed compliance services run the program for you, continuously monitoring controls and keeping evidence audit-ready, so you are not scrambling before each audit. Providers that handle multiple frameworks can also combine overlapping work to cut time and cost.

How to choose an IT compliance provider

  • Do they have proven experience with your specific framework(s)?
  • Do they cover the full cycle: gap assessment, remediation, evidence, and audit support?
  • Can they combine overlapping frameworks to save time and cost?
  • Do they offer continuous, managed compliance, not just a one-time push?
  • Are they independent of the auditor where the framework requires separation?

Shortlist three, ask each the same questions, and compare. To start from a vetted, merit-ranked list, browse providers by city in the Best IT MSP directory.

Frequently asked questions

What are IT compliance services?
IT compliance services help a business meet the security and data-protection frameworks it is required or expected to follow, such as SOC 2, PCI DSS, ISO 27001, HIPAA, and GDPR. A provider runs a gap assessment, remediates gaps, collects evidence, supports the audit, and maintains compliance over time.
What is SOC 2 compliance?
SOC 2 (System and Organization Controls) is a voluntary standard that evaluates an organization's controls over infrastructure, data, systems, and people against five Trust Services Criteria. It is the report customers commonly ask software and service companies for to prove they protect client data.
What is the difference between SOC 2 and PCI DSS?
SOC 2 is voluntary and applies to any industry, evaluating controls against the Trust Services Criteria to demonstrate data protection. PCI DSS is mandatory and applies only to businesses that process, store, or transmit credit card data. Many companies need both, and they share some basic security controls.
What is the difference between SOC 2 Type I and Type II?
A SOC 2 Type I report evaluates whether your controls are suitably designed at a single point in time. A Type II report evaluates whether those controls operated effectively over a period, typically 3 to 12 months. Type II is more rigorous and is what most customers ultimately want.
Which compliance framework does my business need?
It depends on your industry and customers: SOC 2 for software and service firms whose clients ask for it, PCI DSS if you handle card payments, HIPAA for healthcare data, CMMC for defense contractors, ISO 27001 for a formal security management system, and GDPR for EU personal data. Many businesses need more than one.
Can I combine compliance audits to save time?
Often, partly. Frameworks like SOC 2, PCI DSS, and ISO 27001 share many underlying security controls, so a provider can map and remediate them once and reuse the evidence, cutting timelines. Full combination depends on your resources, security maturity, and the auditors involved, so plan it with your provider.

Sources

  1. IBM, Cost of a Data Breach Report 2024. https://www.ibm.com/reports/data-breach
  2. FBI Internet Crime Complaint Center (IC3), Annual Internet Crime Report. https://www.fbi.gov/news/press-releases/fbi-releases-annual-internet-crime-report
  3. ISC2, 2024 Cybersecurity Workforce Study. https://www.isc2.org/research

Find an IT compliance provider you can trust

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