Top Managed IT Companies in Nashville

IT Decisions

Our Superpower Is Great IT Support

✓ Verified Provider ⭐ 4.8/5 Stars Est. 2001
Johnson City, TN
10–49 employees
Founded 2001
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IT Decisions is a managed IT services provider based in Johnson City, TN, operating since 2001. Across 24 verified Google reviews it averages 4.8 out of 5, a public track record you can weigh during diligence. It focuses on Managed IT Services, Cybersecurity, Backup & Business Continuity, IT Help Desk & End-User Support. Compare it against other Nashville managed IT providers, then request a quote.

Vetted by the Best IT MSP editorial team · Last updated June 2026

About IT Decisions

IT Decisions is a locally owned managed IT services provider founded in 2001 with offices in Johnson City, TN and Harrisonburg, VA, offering network administration, security/compliance, and phone systems.

Services Offered

🖥️
Managed IT Services
🔒
Cybersecurity
💾
Backup & Business Continuity
🛟
IT Help Desk & End-User Support
🌐
Network Management
Compliance & Risk

Why Choose IT Decisions

4.8/5 From 24 Google Reviews

With 24 reviews averaging 4.8, IT Decisions has a checkable public track record rather than marketing claims alone.

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Based in Johnson City

IT Decisions is headquartered in Johnson City, TN, so Johnson City businesses get a local team for on-site work instead of a distant call center.

No sales staff model

No sales staff model

20+ years, 40+ employees across two regional offices

20+ years, 40+ employees across two regional offices

Location

Johnson City, TN

Certifications & Compliance

No sales staff model
20+ years, 40+ employees across two regional offices
2-hour response time and 24/7 emergency coverage options

Frequently Asked Questions

What do IT Decisions reviews say?

Across 24 verified Google reviews, IT Decisions averages 4.8 out of 5. Weigh that public track record alongside a direct quote.

Which IT services does IT Decisions provide?

IT Decisions delivers Managed IT Services, Cybersecurity, Backup & Business Continuity, IT Help Desk & End-User Support, Network Management, Compliance & Risk to organizations across Nashville, TN.

What area does IT Decisions serve?

IT Decisions is based in Johnson City, TN and supports businesses across Nashville and the greater metro area.

When did IT Decisions start?

IT Decisions has been operating since 2001.

Is IT Decisions certified?

IT Decisions carries No sales staff model, 20+ years, 40+ employees across two regional offices, 2-hour response time and 24/7 emergency coverage options.