Best Managed IT Service Providers in Troy, MI

Every provider below was found through Google Places discovery for Troy, then checked against its own website to confirm it sells ongoing managed IT services to businesses. 20 of the 22 are based in Troy itself, most of them on or beside Big Beaver Road; the other two serve the city from Rochester Hills and Bloomfield Hills, 7 and 10 road miles away. The computer repair store with 128 reviews and the New York results Google returned for this query were removed.

22
verified providers
5
median rating
72
candidates screened
20
based in Troy
2026
last verified

Managed IT Services Companies in Troy

Ranked by rating & verified data · Updated September 2026

22 managed IT service providers in Troy, MI are ranked below, each shown with its verified Google rating and review count. Leading the list are Oakland Solutions, LLC, Leet Services, and Xpert Technologies. Between them they carry 769 verified Google reviews, a median of 28 per provider.

Vetted by the Best IT MSP editorial team · Last updated September 2026

1
Oakland Solutions, LLC
Troy, MI (no street address published; serves Oakland and Macomb Counties)
Managed IT Helpdesk Backup & DR Network

Oakland Solutions, LLC is a small Troy IT shop led by President Dave Webber that sells managed service subscriptions from $21.49 per computer per month, service contracts, backups, networking and office moves to small businesses across Oakland and Macomb Counties under an 'if you're not satisfied, you don't pay' guarantee with no long-term contracts, while also serving homeowners, so buyers should confirm the business plan scope in writing, holding a 5-star Google rating across 128 reviews. Based in Troy, MI, the firm delivers managed IT, help desk and backup and disaster recovery to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 128 reviews Google
Visit Profile
2
Leet Services
Rochester Hills, MI (serving Troy, 7.1 road miles)
Managed IT Cloud Helpdesk Cybersecurity vCIO Backup & DR Microsoft 365

Leet Services is a Rochester Hills managed IT provider at 2140 Avon Industrial Drive, led by CEO Jonathon Nash, that answers 95 percent of calls in under 29 seconds and 100 percent in under a minute, resolves most issues in under 30 minutes, guarantees next-business-day on-site support, and pairs Microsoft Partner status with Huntress, Blackpoint Cyber, Sophos and Bitdefender tooling for engineering, manufacturing, construction and financial clients, holding a 5-star Google rating across 79 reviews. Based in Rochester Hills, MI, the firm delivers managed IT, cloud and help desk to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
5.0 79 reviews Google
Visit Profile
3
Xpert Technologies
Troy, MI (880 W Long Lake Rd)
Managed IT Cybersecurity Cloud Backup & DR VoIP Microsoft 365 Helpdesk

Xpert Technologies is a Troy managed IT provider founded in 1998 at 880 W Long Lake Rd, a Troy Chamber member, that publishes a 36-second average phone response, a 99.9 customer satisfaction score from 1,138 responses and a 6.2-year average technician tenure, and bundles its own XSecure cybersecurity, XCloud hosted servers and virtual desktops, fiber internet and VoIP for manufacturers, wealth management firms and dealership groups, holding a 5-star Google rating across 64 reviews. Based in Troy, MI, the firm delivers managed IT, cybersecurity and cloud to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
Est. 1998
5.0 64 reviews Google
Visit Profile
4
InsideOut Networking
Troy, MI (560 Kirts Blvd)
Managed IT Cloud Cybersecurity Network Backup & DR Helpdesk

InsideOut Networking is a Troy managed IT and IT support company founded in 2004 by Dave Goodenough at 560 Kirts Blvd, reporting more than 2,500 clients served, that publishes a dedicated Troy IT services page and sells desktop as a service, cloud, remote monitoring, cybersecurity, data breach prevention and recovery, network management and backup with a 24/7 support team, holding a 5-star Google rating across 54 reviews. Based in Troy, MI, the firm delivers managed IT, cloud and cybersecurity to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
Est. 2004
5.0 54 reviews Google
Visit Profile
5
T-Tech Solutions LLC
Troy, MI (1172 E Big Beaver Rd; also Rochester, Livonia, Utica and St. Clair Shores)
Managed IT Helpdesk Network Microsoft 365 Cybersecurity Cloud

T-Tech Solutions LLC is a five-location Michigan business and technology services firm whose Troy office at 1172 E Big Beaver Rd pairs managed IT, CIO advisory, Microsoft 365, threat filtering, email encryption, cyber incident response and low-voltage cabling for legal, non-profit, banking, education, automotive and healthcare clients with a walk-in service counter, remote support and home support plans, so business buyers should confirm the managed plan scope in writing, holding a 5-star Google rating across 44 reviews. Based in Troy, MI, the firm delivers managed IT, help desk and network management to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
5.0 44 reviews Google
Visit Profile
6
TeamLogic IT Troy
Troy, MI (3250 W Big Beaver Rd, Suite 530)
Managed IT Cybersecurity Cloud Backup & DR Network Compliance Helpdesk

TeamLogic IT Troy is the independently owned Troy office of the TeamLogic IT franchise network, on West Big Beaver Road, selling managed IT with 24/7 monitoring and proactive maintenance, cybersecurity, cloud, business continuity, network management, IT compliance and AI consulting to small and mid-sized businesses across Oakland and Macomb Counties, backed by a national network the site puts at more than 350 locations, holding a 5-star Google rating across 38 reviews. Based in Troy, MI, the firm delivers managed IT, cybersecurity and cloud to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 38 reviews Google
Visit Profile
7
BAE Networks
Troy, MI (1250 Stephenson Hwy)
Managed IT Cybersecurity Compliance Backup & DR Network Microsoft 365 Helpdesk VoIP

BAE Networks is a full-service Troy managed IT provider at 1250 Stephenson Hwy with more than 10 years in action and 150-plus clients across 50-plus industries, selling fully and co-managed IT support, an all-tier support desk, regulatory compliance, infrastructure, disaster recovery and backup as a service, incident response and physical security to Southeast Michigan SMBs, holding a 4.9-star Google rating across 91 reviews. Based in Troy, MI, the firm delivers managed IT, cybersecurity and compliance to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
4.9 91 reviews Google
Visit Profile
8
Value IT Consulting
Troy, MI (2888 E Long Lake Rd per Google; site says Oakland County)
Managed IT Helpdesk

Value IT Consulting is an Oakland County IT support company describing itself as professional, responsive, reliable and cost effective, selling managed IT services, remote support and a dedicated dental IT services line that combines desktop support, infrastructure management and programming expertise for small and medium Metro Detroit businesses, holding a 5-star Google rating across 20 reviews. Based in Troy, MI, the firm delivers managed IT and help desk to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 20 reviews Google
Visit Profile
9
CMIT Solutions of Northwest Metro Detroit
Troy, MI (101 W Big Beaver Rd, 14th floor)
Managed IT Helpdesk Cloud Microsoft 365 Backup & DR Cybersecurity Compliance vCIO

CMIT Solutions of Northwest Metro Detroit is an independently owned CMIT Solutions office on the 14th floor of 101 W Big Beaver Rd, led by President and Virtual CIO Toussaint Carpenter, that frames its work in three tiers it calls Build, Protect and Accelerate, covering managed IT, help desk, Microsoft 365 and backup, then cybersecurity, compliance support and incident response planning, then fractional CIO, CTO and CISO services with technology roadmaps and AI governance for CPA, healthcare, manufacturing, construction, legal and nonprofit clients across Troy, Southfield, Farmington Hills, Novi and Northville, holding a 5-star Google rating across 16 reviews. Based in Troy, MI, the firm delivers managed IT, help desk and cloud to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 16 reviews Google
Visit Profile
10
M2 Technology
Troy, MI (3250 W Big Beaver Rd)
Managed IT Cybersecurity Backup & DR Cloud VoIP Network

M2 Technology is a Troy IT services partner founded in 2001 by Firas Yono at 3250 W Big Beaver Rd that sells unlimited fixed-cost support with 24x7 network monitoring, cybersecurity, backup and disaster recovery, cloud, VoIP and video surveillance to multi-family and manufactured housing property managers, law firms and medical practices, holding a 5-star Google rating across 7 reviews. Based in Troy, MI, the firm delivers managed IT, cybersecurity and backup and disaster recovery to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
Est. 2001
5.0 7 reviews Google
Visit Profile
11
Blue Steel Technologies
Troy, MI (1732 Crooks Rd per Google; site says Oakland County HQ)
Managed IT Helpdesk Cybersecurity Backup & DR Network Cloud

Blue Steel Technologies is a veteran-owned, BBB-accredited managed IT and cybersecurity firm founded by Brian Lorencz after 15-plus years in IT, headquartered in Oakland County with a St. Clair County remote office, that serves 5-to-75-employee businesses across six counties from Metro Detroit to the Thumb with unlimited phone, remote and on-site support, remote monitoring and management, backup and disaster recovery, cloud migration, structured cabling, security cameras and access control, and quarterly reviews, holding a 5-star Google rating across 6 reviews. Based in Troy, MI, the firm delivers managed IT, help desk and cybersecurity to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 6 reviews Google
Visit Profile
12
CTS Companies
Bloomfield Hills, MI (serving Troy, 10.4 road miles)
Managed IT Cybersecurity Helpdesk Network Backup & DR vCIO VoIP Compliance

CTS Companies is a Bloomfield Hills managed IT and voice provider at 2065 Franklin Rd, in business since 1980 and ranked No. 384 on the 2026 MSP 501, that publishes a dedicated Troy IT services page and sells 24/7 support, a security operations centre, help desk, network administration, CTO, CIO and CISO advisory, cloud and premise backup, hosted voice and cabling, with CMMC Level 1 and 2, HIPAA, PCI-DSS, SOC 2, NIST, ISO 27001 and SEC and FTC Safeguards compliance support, holding a 4.8-star Google rating across 58 reviews. Based in Bloomfield Hills, MI, the firm delivers managed IT, cybersecurity and help desk to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
Est. 1980
4.8 58 reviews Google
Visit Profile
13
I.T. Consulting Professionals
Troy, MI (755 W Big Beaver Rd Suite 2020, a shared office suite at Top of Troy)
Managed IT Cybersecurity VoIP Cloud Microsoft 365

I.T. Consulting Professionals is a Troy cloud computing and IT consulting firm at Top of Troy that packages managed technology services, managed cybersecurity, cloud business software and a VoIP cloud communications platform into a 'Business Everywhere' offer for companies operating remotely or moving to the cloud, holding a 5-star Google rating across 5 reviews. Based in Troy, MI, the firm delivers managed IT, cybersecurity and VoIP to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 5 reviews Google
Visit Profile
14
Computer Technologies, Inc.
Troy, MI (500 Oliver Dr)
Managed IT Cybersecurity Cloud Backup & DR Microsoft 365 VoIP Helpdesk

Computer Technologies, Inc. is a Troy IT consulting and managed support firm at 500 Oliver Dr with more than 30 years in business, led by President and Chief Technology Strategist Kim Nielsen, CISSP, CCSA, a U.S. Secret Service Cyber Fraud Task Force member and InfraGard participant who sits on the ASCII MSP advisory board, offering managed IT support, incident response, dark web monitoring, cloud hosting, Microsoft 365, disaster recovery, VoIP and hardware as a service with 24/7 live-person availability to fast-growing businesses in Troy, Birmingham and Rochester Hills, holding a 5-star Google rating across 3 reviews. Based in Troy, MI, the firm delivers managed IT, cybersecurity and cloud to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 3 reviews Google
Visit Profile
15
AGS Managed IT
Troy, MI (1740 W Big Beaver Rd Suite 200)
Managed IT Cybersecurity Cloud Network Helpdesk

AGS Managed IT is a Troy managed services provider at 1740 W Big Beaver Rd, Suite 200, reachable on (888) 721-0696, that sells network security, cloud solutions, IT infrastructure management, proactive monitoring and round-the-clock technical support to businesses from small startups to large enterprises and names CMMC compliance on its site, holding a 5-star Google rating across 2 reviews. Based in Troy, MI, the firm delivers managed IT, cybersecurity and cloud to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 2 reviews Google
Visit Profile
16
Logic People
Troy, MI (101 W Big Beaver Rd Suite 1419)
Managed IT Cybersecurity Network Backup & DR VoIP Helpdesk

Logic People is a Troy managed IT firm at 101 W Big Beaver Rd that pitches itself as one partner for every layer of the technology stack, targets 99.9 percent uptime with 24/7 monitoring, and builds on 3CX, ThreatLocker, SentinelOne, Microsoft, Dell, Verkada, Axcient, Cisco Meraki, UniFi and Fortinet for healthcare, law firm, manufacturing and local government clients, holding a 5-star Google rating across 1 reviews. Based in Troy, MI, the firm delivers managed IT, cybersecurity and network management to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 1 reviews Google
Visit Profile
17
Intelligent Technical Solutions
Troy, MI (100 W Big Beaver Rd Suite 200; Detroit office of a national firm)
Managed IT Cybersecurity Compliance Cloud VoIP Helpdesk

Intelligent Technical Solutions is the Detroit office of a national managed IT and cybersecurity provider in business since 2003 with more than 700 clients, working from 100 W Big Beaver Rd in Troy and publishing a dedicated Detroit page for manufacturing and automotive clients that cites NIST and ISO/SAE 21434 practice, co-managed IT, compliance, cloud, VoIP and AI as a service, and, per its corporate site, SOC 2 Type II and HIPAA certified, holding a 4.5-star Google rating across 36 reviews. Based in Troy, MI, the firm delivers managed IT, cybersecurity and compliance to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

50–249 employees
Est. 2003
4.5 36 reviews Google
Visit Profile
18
Hyperion Managed Services
Troy, MI (100 E Big Beaver Rd Suite 870)
Managed IT Cybersecurity Backup & DR Cloud Compliance VoIP Helpdesk Microsoft 365

Hyperion Managed Services is a Troy managed IT provider founded in 2012 by owner Ryan Ninneman, named after the Greek god of watchfulness, that sells managed services, cybersecurity, backup and disaster recovery, Azure and Nerdio cloud, compliance as a service, VoIP and unified communications, a 24/7 help desk and video surveillance to healthcare, legal, wholesale distribution, manufacturing and education clients from 100 E Big Beaver Rd, holding a 4.5-star Google rating across 39 reviews. Based in Troy, MI, the firm delivers managed IT, cybersecurity and backup and disaster recovery to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
Est. 2012
4.5 39 reviews Google
Visit Profile
19
Techworx LLC
Troy, MI (1651 W Big Beaver Rd)
Managed IT Helpdesk Backup & DR Network Cybersecurity Cloud VoIP

Techworx LLC is a small Troy IT management firm at 1651 W Big Beaver Rd that offers a managed service provider plan, help desk, network design and cabling, data backup and recovery, cybersecurity, cloud and VoIP to small businesses on Microsoft, Cisco, HP, Barracuda and Datto tooling, alongside repair work and web development, so buyers should confirm the managed plan scope in writing, holding a 4-star Google rating across 4 reviews. Based in Troy, MI, the firm delivers managed IT, help desk and backup and disaster recovery to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
4.0 4 reviews Google
Visit Profile
20
Grid4 Communications
Troy, MI (2107 Crooks Rd)
Managed IT VoIP Helpdesk Cybersecurity Cloud Network Backup & DR

Grid4 Communications is a Troy-based managed IT and cloud communications provider at 2107 Crooks Rd with more than 25 years in business, Microsoft Platinum and Fortinet Platinum partnerships, more than 11,000 users across 1,000 companies, a 24/7 US-based service desk that answers calls live in under a minute and tickets in under 15 minutes, and a published 98.14 percent satisfaction rating, with a dedicated Troy managed IT page covering co-managed IT, proactive monitoring, cloud productivity and network management, holding a 4.5-star Google rating across 52 reviews. Based in Troy, MI, the firm delivers managed IT, VoIP and help desk to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
4.5 52 reviews Google
Visit Profile
21
Global Point IT Solutions
Troy, MI (888 W Big Beaver Rd Suite 200; Michigan office of a Chicago-area firm)
Cloud Managed IT Network Cybersecurity

Global Point IT Solutions is the Troy office of a Chicago-area cloud computing, network security and managed support firm with Oak Brook, Northbrook and Chicago addresses, offering managed IT infrastructure management, proactive maintenance, business continuity, next-generation firewalls, intrusion detection, penetration testing and network audits from 888 W Big Beaver Rd, holding a 2-star Google rating across 1 reviews. Based in Troy, MI, the firm delivers cloud, managed IT and network management to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
2.0 1 reviews Google
Visit Profile
22
Visual Edge IT Troy
Troy, MI (1200 Kirts Blvd, Suite 200)
Managed IT Helpdesk Backup & DR Network Cybersecurity Cloud VoIP

Visual Edge IT Troy is the Troy office of a national managed IT and office-technology provider, on Kirts Boulevard, that sells help desk support, data backup and recovery, network management, unified communications, cybersecurity and cloud services to greater Detroit businesses alongside a printer and copier line, cites more than 30 years of experience, and carries the lowest Google rating on this page (9 of its 21 reviews are one star), so read the reviews before shortlisting, holding a 3.2-star Google rating across 21 reviews. Based in Troy, MI, the firm delivers managed IT, help desk and backup and disaster recovery to Troy businesses.Source: Google Business Profile & company website · Verified September 2026

250+ employees
3.2 21 reviews Google
Visit Profile

No providers match your filters

Try adjusting or resetting your filters to see more results.

What Troy Businesses Actually Struggle With

The problems local managed IT providers are hired to solve.

🏭

Automotive supply-chain security clauses

Manufacturing employs 9,470 Troy residents and the city sits in Automation Alley next to Magna and Aptiv. Tier-two suppliers inherit cybersecurity questionnaires, NIST and CMMC language from OEM contracts written for far larger firms. CTS Companies and AGS list CMMC support; Intelligent Technical Solutions cites NIST and ISO/SAE 21434 practice.

🏥

Clinical data around Beaumont Troy

A 542-bed hospital and 6,550 residents working in healthcare mean hundreds of practices, dental offices and clinics holding protected health information without a security team. Hyperion, M2 Technology, Logic People and Value IT Consulting all name healthcare or dental clients, and HIPAA lands on whoever manages their IT.

🏦

Financial firms with regulator-grade audits

Flagstar Bank is based here and Xpert Technologies names wealth management and risk management firms among its clients. Those businesses answer to SEC and FTC Safeguards rules, which CTS Companies lists explicitly, and need a provider that can produce evidence, not just controls.

🔍

Telling providers apart in the search results

Search results for Troy mix managed service providers with a computer repair store holding 128 reviews, four software vendors, a colocation company and results from Troy, New York. Reading each firm's own homepage is how to choose between them, and it is how this page was built.

🏢

Half-empty towers and shared suites

A 22.25 percent office vacancy rate means many Troy firms lease in multi-tenant towers where the network closet, the cabling and the internet handoff belong to a landlord. Some providers share the same suites, so ask any firm what a site visit looks like from its actual address.

💵

Mid-market payroll pushes IT out of house

A median household income of $120,045 and 21 million square feet of office space full of 10-to-60-person tenants make a full-time IT hire an expensive line item. Fully managed or co-managed IT at a predictable monthly fee is the usual answer, and the pricing guide below shows the bands.

The Troy IT Market in 2026

Oakland County's Office Capital Runs on Engineering and Finance

Troy is a commuter office market: about 6,000 businesses employ more than 129,000 people in a city of 87,898 residents, filling 21 million square feet of office and engineering space along Big Beaver Road, Long Lake Road and Stephenson Highway. Manufacturing (9,470 employed residents), professional and technical services (6,649) and healthcare (6,550) lead the resident workforce, and Magna International of America, Flagstar Bank and Corewell Health Beaumont Troy Hospital anchor the employer base. Office rent averaging $22.16 per square foot and a 22.25 percent vacancy rate mean plenty of 10-to-60-person tenants who outsource managed IT services, cybersecurity, cloud services, network management and Microsoft 365 administration rather than hire for them.

Most Troy IT Support Really Is in Troy

Google Places discovery surfaced 72 businesses for Troy IT queries; reading 22 websites reduced that to 22 that sell ongoing managed IT to businesses. 20 of the 22 are Troy firms, which is unusual for a suburban market, where most providers normally dispatch from a neighbouring city. BAE Networks works from Stephenson Highway, Xpert Technologies from Long Lake Road, InsideOut Networking from Kirts Boulevard, Grid4 and Blue Steel from Crooks Road, and CMIT Solutions, Logic People, Intelligent Technical Solutions, Hyperion and AGS from Big Beaver itself. Leet Services (Rochester Hills, 7.1 road miles) and CTS Companies (Bloomfield Hills, 10.4 road miles) are the only outside offices, both measured on real driving routes.

The Query Returns a Repair Store, Software Vendors and Another Troy

One of the two most-reviewed IT listings in Troy, 128 reviews at 4.9 stars, is a computer repair store on Rochester Road with no managed IT offering, and it is not listed. Neither are Tyler Technologies, HTC Global Services, IPS Technology Services or AI Software, which are software vendors and developers with Troy offices, nor ManagedWay, which sells colocation and dedicated internet. 29 of the 72 discovery rows were in Troy, New York or New England, including five Walmarts and three Home Depots, because Google widened the search; every one was dropped on its address.

Small Firms, Long Tenures and Published Response Times

Troy's providers are mostly small and long-lived: Xpert Technologies dates from 1998, CTS Companies from 1980, M2 Technology from 2001, InsideOut Networking from 2004 and Computer Technologies claims more than 30 years. Several publish hard numbers rather than adjectives. Xpert reports a 36-second average phone response and a 99.9 customer satisfaction score from 1,138 responses, Leet Services answers 95 percent of calls in under 29 seconds and resolves most issues in under 30 minutes, and Grid4 answers live in under a minute with a 15-minute ticket response and a 98.14 percent satisfaction rating. Ask any provider to put its own numbers in the agreement.

Key Troy Neighborhoods / Submarkets
West Big Beaver (City Hall / Top of Troy) East Big Beaver Somerset / Coolidge Civic Center (Town Center Dr) Long Lake Road Stephenson Highway Crooks Road Kirts Boulevard Rochester Road

Troy IT Submarkets at a Glance

West Big Beaver Road

The office spine from City Hall at 500 W Big Beaver past Top of Troy and Columbia Center to the I-75 interchange. CMIT Solutions of Northwest Metro Detroit and Logic People share the tower at 101 W Big Beaver, Intelligent Technical Solutions is at 100 W Big Beaver, and M2 Technology, AGS, Techworx, Global Point and I.T. Consulting Professionals are all on the same road.

East Big Beaver and Stephenson Highway

East of I-75 the corridor turns industrial and back-office. Hyperion Managed Services is at 100 E Big Beaver, T-Tech Solutions at 1172 E Big Beaver, and BAE Networks works from 1250 Stephenson Highway beside the Maple Road manufacturing belt.

Long Lake Road

The northern office cluster around Long Lake and Crooks. Xpert Technologies, founded in 1998, is at 880 W Long Lake Rd, Tyler Technologies keeps a regional office next door at 840, and Value IT Consulting is pinned at 2888 E Long Lake Rd.

Crooks Road and Kirts Boulevard

South-west Troy between Big Beaver and Maple. Grid4 Communications is at 2107 Crooks Rd, Blue Steel Technologies at 1732 Crooks Rd, and InsideOut Networking at 560 Kirts Blvd, and Visual Edge IT's Troy office at 1200 Kirts Blvd.

Rochester Hills and Bloomfield Hills

The two outside offices. Leet Services is 7.1 road miles north on Avon Industrial Drive in Rochester Hills, and CTS Companies is 10.4 road miles north-west on Franklin Road in Bloomfield Hills with a dedicated Troy service page.

87,294
City population (2020 Census)
4.39M
Detroit metro population (2025)
6,000
Businesses in Troy
129,000+
People employed in Troy
$120,045
Median household income (2024)
21M sq ft
Office and engineering space
22
Verified MSPs listed
$22.16/sq ft
Avg. office asking rent (2025)
Major Troy Area Employers
Corewell Health Beaumont Troy Hospital Magna International of America Flagstar Bank Aptiv Altair Engineering Kelly Services

Cybersecurity Context for Troy Businesses

National figures from IBM's 2026 report that set the stakes for a local buyer.

💵

$4.99M average breach cost

IBM put the global average cost of a data breach at 4.99 million dollars in 2026, a 12 percent increase on the year before and a record high.

🤖

AI-driven attacks up 56 percent

The report recorded a 56 percent rise in AI-driven attacks, led by deepfake impersonation and AI-enabled malware, which is why Blue Steel Technologies, Leet Services and others here bundle security awareness training with proactive monitoring.

🛡️

$1.93M saved by automated defence

Organisations making extensive use of AI and automation in security saved 1.93 million dollars per breach compared with those using none. Ask any provider what its monitoring stack detects automatically and what waits for a human, and whether it runs a 24/7 SOC as CTS Companies does.

🔗

Your provider is in scope

A managed service provider holds privileged access to every client system. Ask how it secures its own tooling and staff. Computer Technologies is led by a CISSP who sits on the U.S. Secret Service Cyber Fraud Task Force; Intelligent Technical Solutions publishes SOC 2 Type II status. Both are evidence; marketing copy is not.

What's Included in Managed IT Services?

Managed IT covers several stacked layers, not one flat plan. The list below shows the functions Troy providers usually bundle at each level of coverage.

🛡️

Fully Managed IT

Most Requested

Your provider becomes the entire IT function. With no in-house technicians on payroll, the MSP owns every system, ticket, and vendor relationship.

  • Round-the-clock remote monitoring and alerts (RMM)
  • Unlimited helpdesk across Tier 1, 2 & 3
  • Patch management for endpoints & servers
  • Antivirus and EDR (Endpoint Detection & Response)
  • Data backup and disaster recovery (BDR)
  • Network upkeep across firewall, switches, and Wi-Fi
  • Microsoft 365 and Azure administration
  • Staff onboarding and offboarding
  • vCIO input and quarterly IT strategy reviews
  • Vendor coordination and procurement

Best for: Small and mid-size firms of 10–150 users running without in-house IT

🤝

Co-Managed IT

Rising Demand

Your in-house IT staff runs daily operations while the provider covers overflow, plugs skill gaps, and supplies specialist depth on demand.

  • NOC (Network Operations Center) overflow capacity
  • Evening and weekend helpdesk cover
  • Security specialists and vCISO services
  • Cloud design and migration projects
  • Compliance program oversight
  • Heavy project work (ERP, infrastructure refreshes)
  • Shared access to RMM and PSA tooling
  • Team training and skill augmentation
  • Backup and DR supervision
  • Executive reporting and board-level briefings

Best for: Growing companies of 50–500 users backed by 1–5 internal IT staff

How Troy MSPs Structure Their Support Tiers

Tier 1: Front-Line Fixes

Covers password resets, everyday connectivity, app installs, printer faults, and M365 user requests. Most close in under 30 minutes, worked by front-line helpdesk staff.

Tier 2: Deeper Diagnosis

Handles server faults, network trouble, security incidents, tangled application errors, and failed backups. Escalated to senior technicians who hold deeper system access.

Tier 3: Deep Engineering

Owns infrastructure design, cloud architecture, large migrations, live disaster-recovery execution, and in-depth security investigations. Run by senior engineers and solution architects.

IT Compliance Requirements for Troy Industries

The frameworks Troy-area managed IT providers help local businesses meet.

🏥
HIPAA

Applies to the practices and clinics around Corewell Health Beaumont Troy Hospital and to any vendor handling protected health information. Hyperion, M2 Technology, Logic People and Value IT Consulting name healthcare or dental clients on their own sites, and CTS Companies lists HIPAA among the standards it supports.

🛡️
CMMC and NIST

Relevant to the automotive and defence suppliers across Automation Alley. CTS Companies lists CMMC Level 1 and 2 and NIST 800-171 support, AGS names CMMC compliance, and Intelligent Technical Solutions cites NIST and ISO/SAE 21434 practice for automotive clients.

💳
PCI DSS

Applies wherever card payments are taken, which covers the Somerset Collection's 1.4 million square feet of retail and the restaurants along Big Beaver. CTS Companies lists PCI-DSS among the standards it supports.

📋
SOC 2 and financial rules

Requested by technology customers and by the wealth management, insurance and banking firms clustered around Flagstar. Intelligent Technical Solutions publishes its own SOC 2 Type II status, and CTS Companies lists SOC 2, SEC and FTC Safeguards support.

Troy Managed IT Pricing Guide (2026)

What Oakland County businesses typically pay, and what changes the number.

💰 Typical Pricing

Fully managed IT, per user$100-$250/user/mo
Co-managed IT, per user$50-$120/user/mo
Per device, desktop$60-$100/device/mo
Per device, server$150-$350/server/mo
Lowest published local floor$21.49/computer/mo (Oakland Solutions)
Hourly consulting (Clutch bands)$100-$199/hr most common

📊 Market Overview

Providers ranked on this page22
Rated on verified Google reviews22 of 22
Based in Troy itself20 of 22
Candidates screened and not listed52 of 72

🏭 Industry Specializations

Automotive and manufacturing suppliersHighest demand (CMMC, NIST)
Healthcare and dentalHigh demand (HIPAA)
Banking, insurance and wealth managementHigh demand (SOC 2, Safeguards)
Legal and CPA firmsSteady demand
Retail and hospitalityModerate demand (PCI DSS)

Typical Monthly Budget by Business Size

Small Troy office
$1,000-$3,750
per month · 1-15 users
Growing Oakland County SMB
$3,750-$10,000
per month · 16-40 users
Regulated or multi-site
$10,000+
per month · 40+ users, HIPAA, CMMC or SOC 2 scope

Per-user and per-device bands are those InfoMSP publishes for the Detroit market; the monthly tiers multiply the $100-$250 per user band by headcount. Hourly bands are Clutch's directory-wide bands, because no Troy firm publishes an hourly rate there. The $21.49 per computer floor is Oakland Solutions' own published subscription price and buys maintenance, not a full security stack. Ask any provider to confirm in writing what sits inside the per-user fee and what is billed separately.

How to Choose the Right Managed IT Provider in Troy

Most MSP contracts run 1–3 years, so the choice sticks. Work through the framework below to compare providers and sidestep an expensive mismatch.

Our Ranking Methodology: How Best IT MSP Ranks Troy MSPs

We rank Troy managed IT providers on verified Google ratings and real company data, not paid placement. Every provider was found through Google Places discovery, measured against a 25-driving-mile radius from the Big Beaver Road corridor, and checked against its own website to confirm it sells ongoing managed IT to businesses. Ranking uses a review-weighted rating, so a 5.0 from 128 reviews outranks a 5.0 from 1. Best IT MSP does not sell IT services and does not appear in its own rankings.

Verified Google rating, weighted by review depth A star rating is only as trustworthy as the number of reviews behind it, so review volume pulls thin five-star records toward the market baseline.
Confirmed managed IT offering Read on the provider's own homepage. This is how the repair store with 128 reviews, four software vendors and a colocation company were removed.
Distance from Troy, measured on driving routes 18 listed offices are inside Troy; the Rochester Hills and Bloomfield Hills offices were measured on real routes at 7.1 and 10.4 road miles, and the label says where each firm actually is.
One company, one row Multi-office firms appear once, carrying the Google rating of the office nearest Troy that their own site confirms. Franchise offices are separate businesses and are listed separately.
Published service scope and industries served What the provider says it delivers, to which sectors, with which compliance frameworks, taken from its own pages rather than written for it.

Check where the office actually is

One provider here lists a Top of Troy suite that is a shared office, and three print no street address on their own sites. Read the contact page, not the map pin, and ask what on-site response looks like from that address.

📄 Ask what is not included

A written list of exclusions is the fastest way to find the gap between what you think you are buying and what you are. Security tooling, backup and disaster recovery testing, Microsoft 365 licensing and after-hours cover are the usual surprises.

🕐 Separate response from resolution

Several providers here publish response promises, from 36 seconds at Xpert Technologies to 29 seconds at Leet Services and 15 minutes per ticket at Grid4. Resolution time is the number that describes how long your staff cannot work.

🔐 Ask about the provider's own security

Your provider holds privileged access to your systems, so its own posture is part of yours. SOC 2 Type II, a named CISSP on staff and a 24/7 SOC are all evidence; marketing copy is not.

🏢 Match the size to your needs

A 5-person Big Beaver office and a 60-person automotive supplier want different things. Nine providers here are 1-9 person teams offering a named engineer; Intelligent Technical Solutions is a national platform with a trust centre and 700-plus clients. Both are on this page.

🚩 Red Flags to Watch For

  • A homepage that leads with walk-in repairs, home users or web design
  • No written list of what falls outside the monthly fee
  • A Troy service page but no contact page naming a real office
  • Reluctance to give you direct access to your own logs and ticket history
  • No named contact for out-of-hours incidents

7 Questions to Ask Every Troy MSP Before You Sign

01Which office would dispatch to our Troy address, and how far is it by road?
02What is included in the per-user fee, and what is billed separately?
03Who answers out of hours, and what are they authorised to do without waking us?
04When was our backup last restored end to end, with a date?
05Which of your staff or subcontractors can access our systems?
06How quickly do you commit to containing a security incident, in writing?
07Have you taken a client through HIPAA, CMMC or SOC 2, and can we speak to them?

Troy Managed IT: Buyer's Guide

Most Troy managed IT providers charge about $50 to $120 per user per month for fully managed IT, or $100 to $199 per hour most common for break-fix and project work. Regulated healthcare and finance clients sit at the higher end because of added security and compliance work. Ask each provider what is bundled into the per-user rate so you can compare quotes on the same basis.
A standard Troy managed IT plan includes 24/7 monitoring, a help desk, patching and updates, endpoint security, and backup, usually for a flat per-user monthly fee. Major projects, new hardware, deep compliance audits, and large migrations are typically quoted separately. Get the line between recurring service and one-time project work in writing before you sign.
Managed IT gives a Troy business a flat monthly fee and proactive coverage, which fits firms that need predictable uptime. Break-fix ($100 to $199 per hour most common) can work for very small offices that rarely need support but leaves you exposed between incidents. A full in-house hire costs more once you include benefits and after-hours gaps, so many teams choose co-managed IT to extend the staff they have.
Choose a Troy MSP on verified reviews, a written service level agreement, and clear pricing, not marketing claims. Confirm the help desk is local or in-country and not offshored, ask for client references in your industry, and have them walk through their security stack. The providers on this page are ranked on real Google ratings and verified company data so you can shortlist three and compare.
Ask every Troy provider for a written response time in their service level agreement. Strong MSPs acknowledge critical, business-down issues within about 15 to 60 minutes and staff a 24/7 help desk for after-hours coverage. A response time you can hold them to in writing matters more than a vague promise of fast support.
Many Troy providers offer 24/7 monitoring and after-hours support, but coverage varies, so confirm it. Ask whether the help desk is staffed in-house and in-country or outsourced to an offshore call center, because that drives both response speed and how well technicians know your environment.
Most Troy MSPs bundle managed detection and response, multi-factor authentication, patching, backup and disaster recovery, and security-awareness training, with dark-web monitoring and a 24/7 SOC on higher tiers. Ask which controls are included in the base plan versus sold as add-ons, since that is where quotes diverge most.
Troy providers commonly support HIPAA, CMMC and NIST, PCI DSS, and SOC 2 and financial rules, aligning the right controls, documentation, and audit evidence to each. Tell a provider your specific obligation up front and ask for proof they have taken a client through that exact framework, not just general familiarity with it.
Common Troy specialties include healthcare, finance, and professional services, plus professional services and small-to-midsize businesses across the metro. An MSP that already supports firms in your sector will know your software, compliance needs, and workflows, which shortens onboarding and reduces risk.
Yes. Co-managed IT lets a Troy provider extend your internal staff rather than replace it, covering after-hours support, security, and specialized projects while your team keeps day-to-day control. It is a common fit for organizations that have one or two IT people who are stretched thin.
A good Troy MSP starts with a discovery and documentation phase, then a phased cutover planned around your schedule to keep downtime minimal. Ask any provider to walk through their onboarding and transition plan, how they handle your existing tools and data, and what the first 30 days look like.
The Troy ranking is earned on real Google ratings and verified company data, not payment. Organic position is never for sale. A provider can rent a clearly labelled Featured Partner or Sponsored spot, which is always marked as such and never mixed silently into the merit ranking below it.
This page lists 22 vetted managed IT providers serving Troy, MI, ranked best-first on verified Google ratings up to 5 stars. Compare them side by side on services, size, certifications, and reviews, then shortlist three and request quotes.
20 of the 22 are Troy firms, and 17 print a Troy street address on their own site. BAE Networks is at 1250 Stephenson Hwy, Xpert Technologies at 880 W Long Lake Rd, InsideOut Networking at 560 Kirts Blvd, Grid4 at 2107 Crooks Rd, Hyperion at 100 E Big Beaver Rd, and CMIT Solutions, Logic People and Intelligent Technical Solutions share the towers at 100 and 101 W Big Beaver Rd. Leet Services serves Troy from Rochester Hills, 7.1 road miles away, and CTS Companies from Bloomfield Hills, 10.4 road miles away.
Because it is a computer repair store, not a managed IT provider. EMC Computer on Rochester Road holds 128 Google reviews at 4.9 stars, but its only Google category is computer repair and its domain is a store. Consumer repair shops are excluded from this ranking regardless of how well reviewed they are.
Because Google widened the query. 29 of the 72 places returned for 'managed IT services Troy MI' were in Troy, New York or New England, including five Walmarts, three Home Depots, a wine cellar and a student housing complex. Every one was dropped on its address before vetting began. This page covers Troy, Michigan only; Troy, NY and Troy, OH are different cities.
Yes, if the road distance suits how often you need hands on hardware. Measured on driving routes from the Big Beaver corridor, Leet Services is 7.1 road miles north and CTS Companies 10.4 road miles north-west, both closer than many cross-town trips in a larger city. Leet guarantees next-business-day on-site support and CTS publishes a dedicated Troy service page, so confirm the on-site terms in writing.
It is an independently owned franchise office, led by President and Virtual CIO Toussaint Carpenter from the 14th floor of 101 W Big Beaver Rd, that uses the national CMIT brand and tooling. It names Troy, Southfield, Farmington Hills, Novi and Northville as its service area and is listed separately from every other CMIT office with its own Google rating.
Yes, three name it on their own sites. CTS Companies lists CMMC Level 1 and Level 2 alongside NIST 800-171 and ISO 27001, AGS names CMMC compliance, and Intelligent Technical Solutions cites NIST and ISO/SAE 21434 practice for its automotive clients. Ask any of them to show you a client they have taken through an assessment, not just a services page that mentions the framework.
Because their own sites also sell managed IT to businesses, and that is the test. Oakland Solutions sells managed service subscriptions from $21.49 per computer per month and outsourced IT to small businesses while also serving homeowners; T-Tech Solutions runs walk-in service counters at five Michigan locations alongside managed IT and CIO advisory; Techworx bundles a managed service offering with repairs and web work. Each card says so, and a business buyer should confirm the business plan scope in writing.
Because Global Point IT Solutions passed the same test as every other provider: its own site confirms a Troy office at 888 W Big Beaver Rd and a managed IT, cloud and network security offering. Its Google record is a single 2-star review, so the review-weighted ranking places it last. Removing a verified provider for a low score would make the ranking less honest, not more.

Compare Managed IT Providers in Other Metro Detroit Cities

Same method, same verification, different market.

Find the Right Managed IT Partner for Your Troy Business

Compare the verified providers above, shortlist three, and ask each the same questions, starting with which office would actually dispatch to you. Best IT MSP is an independent directory: we rank on verified rating and company data, we label paid placement, and we do not sell IT services.

Browse All Cities