Best Managed IT Service Providers in Rogers, AR

Fourteen managed IT providers serve Rogers from inside Benton County, and every one below was found through Google Places discovery for Rogers, then checked against its own website. Six keep a Rogers street address; the other eight work from Bentonville, Lowell or Springdale, all within 12 miles, and each card says which. The three most-reviewed IT listings in Rogers are phone and computer repair shops, and none of them is here.

14
verified providers
5
median rating
54
candidates screened
6
with a Rogers address
2026
last verified

Managed IT Services Companies in Rogers

Ranked by rating & verified data · Updated October 2026

14 managed IT service providers in Rogers, AR are ranked below, each shown with its verified Google rating and review count. Leading the list are D-Best Technologies, IntegriTech, and Apollo IT Services. Between them they carry 224 verified Google reviews, a median of 9 per provider. 6 of these 14 providers are headquartered in Rogers itself. The rest serve Rogers from nearby cities, and every listing names the city it actually works from.

Vetted by the Best IT MSP editorial team · Last updated October 2026

1
D-Best Technologies
Springdale, AR (serving Rogers; headquartered in Fort Smith)
Managed IT Cybersecurity Cloud VoIP Compliance Backup & DR

D-Best Technologies is a Northwest Arkansas managed IT and cybersecurity firm founded in 1991 and owned by Gareth Pereira, working from 565 Gage Place in Springdale and a Fort Smith headquarters on Old Greenwood Road, citing 75-plus years of combined IT and cybersecurity experience, naming Rogers' retail giants and business district in its service territory, and selling 24/7 monitoring, dark web monitoring, AI-enabled phone systems and HIPAA, FTC, CMMC and PCI compliance work, holding a 5-star Google rating across 42 reviews. Based in Springdale, AR, the firm delivers managed IT, cybersecurity and cloud to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
Est. 1991
5.0 42 reviews Google
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2
IntegriTech
Lowell, AR (5 miles from Rogers)
Managed IT Cybersecurity Cloud VoIP vCIO Backup & DR Network

IntegriTech is a Lowell-headquartered managed IT firm at 107 South Lincoln Street, five miles from downtown Rogers, that sells managed IT, cybersecurity, cloud computing, VoIP, IT consulting and strategy, backup and disaster recovery, network infrastructure and structured cabling to engineering, healthcare, law, manufacturing, church, accounting, construction and architecture clients, with 24/7 monitoring and issue resolution, holding a 5-star Google rating across 37 reviews. Based in Lowell, AR, the firm delivers managed IT, cybersecurity and cloud to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
5.0 37 reviews Google
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3
Apollo IT Services
Bentonville, AR (serving Rogers)
Managed IT Cybersecurity VoIP Compliance Backup & DR

Apollo IT Services is a managed IT and cybersecurity firm with a Northwest Arkansas office in Bentonville and a second office in Austin, Texas, that names Bentonville, Rogers, Springdale and Fayetteville as the cities it serves, publishes a SecurityMetrics PCI validation, holds both Greater Bentonville Area and Rogers Lowell chamber memberships, and sells fully managed and co-managed IT, VoIP, data compliance and managed backup and disaster recovery to healthcare, financial and education clients, holding a 5-star Google rating across 34 reviews. Based in Bentonville, AR, the firm delivers managed IT, cybersecurity and VoIP to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
5.0 34 reviews Google
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4
TekTrendz
Bentonville, AR (serving Rogers)
Managed IT Cybersecurity Helpdesk Backup & DR Cloud VoIP Network Microsoft 365

TekTrendz is a Bentonville managed IT firm at 307 SW 18th Street operating since 2007 and founded by Rob Brothers and Sam Bridges, whose Rogers page is titled 'Where Bentonville & Rogers Turn for IT Business Services', which tracks and publishes its average help desk response time and sells cybersecurity, technical support, data backup and recovery, cloud, VoIP, network design and Microsoft 365 management to logistics, manufacturing, non-profit, school, construction, law firm and professional services clients, holding a 5-star Google rating across 31 reviews. Based in Bentonville, AR, the firm delivers managed IT, cybersecurity and help desk to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
Est. 2007
5.0 31 reviews Google
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5
Tectro IT
Rogers, AR
Managed IT Cybersecurity Helpdesk VoIP

Tectro IT is a small Rogers IT team publishing its office at 5310 West Village Parkway in the Village on the Creeks, although Google pins the listing in Lowell, citing 20-plus years of experience and selling worry-free IT support, managed IT and cybersecurity with 3CX and RingCentral business phone systems to equipment rental firms, churches and law firms across Rogers, Bentonville, Springdale, Fayetteville, Siloam Springs and Magnolia, holding a 5-star Google rating across 18 reviews. Based in Rogers, AR, the firm delivers managed IT, cybersecurity and help desk to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 18 reviews Google
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6
The Bald Guy IT Consulting
Bentonville, AR (serving Rogers)
Managed IT Network Backup & DR Cybersecurity

The Bald Guy IT Consulting is a two-person Bentonville IT consultancy run by Ron Enderland and Neil Enderland that sells small-business IT management on business maintenance plans from $100 a month with no long-term commitments, covering network installation, mesh WiFi, Windows domain administration, server troubleshooting, backup implementation, security auditing and database administration for clients as far north as Neosho, Missouri and as far west as Miami, Oklahoma, holding a 5-star Google rating across 18 reviews. Based in Bentonville, AR, the firm delivers managed IT, network management and backup and disaster recovery to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 18 reviews Google
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7
Northwest Arkansas Network Services
Bentonville, AR (serving Rogers)
Managed IT Network Cybersecurity vCIO

Northwest Arkansas Network Services is a Bentonville managed IT and cybersecurity firm at 2715 SE I Street founded in 2008 by owner Ralph Wood, four and a half miles from downtown Rogers, selling proactive IT management, 24/7 monitoring, computer network design and maintenance, firmware and software upgrade management, strategic IT planning and fractional CIO services to small and medium-sized businesses across Northwest Arkansas, holding a 5-star Google rating across 11 reviews. Based in Bentonville, AR, the firm delivers managed IT, network management and cybersecurity to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
Est. 2008
5.0 11 reviews Google
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8
TeleComp
Rogers, AR
Managed IT Network Cybersecurity VoIP Backup & DR Helpdesk Compliance

TeleComp is a Rogers-based managed IT and communications provider at 5104 South Pinnacle Hills Parkway with more than 20 years in business and regional offices beyond Arkansas, publishing 99.9 percent internet and phone availability and 24/7 live US-based support, and pairing remote monitoring and management, endpoint protection, automated backups, vulnerability scanning, incident response and a virtual CSO service with managed network and WiFi, cloud phones and dedicated fiber, backed by AT&T, Cisco, ConnectWise, Dell, HP, Lenovo, Microsoft, Mitel and Sophos partnerships, holding a 5-star Google rating across 8 reviews. Based in Rogers, AR, the firm delivers managed IT, network management and cybersecurity to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

50–249 employees
5.0 8 reviews Google
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9
Pearson-Kelly Technology
Rogers, AR (also Springfield and Joplin, MO)
Managed IT Cybersecurity Backup & DR Network VoIP Helpdesk

Pearson-Kelly Technology is an 18-year-old office technology firm serving more than 1,500 businesses from Springfield and Joplin, Missouri and 2530 South Pinnacle Hills Parkway in Rogers, selling managed IT with 24/7 monitoring, cybersecurity threat detection, cloud backup, network infrastructure, disaster recovery planning and hardware procurement alongside Verkada security cameras, Intermedia VoIP on a 99.99 percent uptime SLA and a managed print and copier line, to healthcare, legal, manufacturing, education and retail clients, holding a 5-star Google rating across 5 reviews. Based in Rogers, AR, the firm delivers managed IT, cybersecurity and backup and disaster recovery to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

50–249 employees
5.0 5 reviews Google
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10
Haven Managed Services
Rogers, AR
Managed IT Helpdesk VoIP Cloud Network

Haven Managed Services is a small Rogers support firm at 201 South 19th Street that provides computer, network and phone support for businesses from one team, on contract or break-fix, managing technology in the cloud or on-premises and keeping email, applications and office phone systems reachable from any device, holding a 5-star Google rating across 4 reviews. Based in Rogers, AR, the firm delivers managed IT, help desk and VoIP to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 4 reviews Google
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11
Ascend Technologies
Bentonville, AR (serving Rogers)
Managed IT Cybersecurity Cloud Microsoft 365 Compliance Helpdesk vCIO

Ascend Technologies is a multi-state managed IT and security provider with six offices including 1005 Beau Terre Drive in Bentonville and 5400 Northshore Drive in North Little Rock, an Arkansas Business of the Year Awards finalist, publishing a 99.9 percent uptime SLA against 99.98 percent achieved over a trailing 12 months, priority one response under 8 minutes, 98 percent client satisfaction, a 24/7 support desk, managed detection and response, penetration testing and SOC 2, HIPAA, NIST, CMMC and PCI-DSS compliance support, with a Microsoft Security Threat Protection Specialist credential earned in September 2025, holding a 5-star Google rating across 3 reviews. Based in Bentonville, AR, the firm delivers managed IT, cybersecurity and cloud to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

250+ employees
5.0 3 reviews Google
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12
NWA IT Services
Northwest Arkansas (serving Rogers; no street address published)
Managed IT Network Cybersecurity Helpdesk

NWA IT Services is an SBA Service-Disabled Veteran-Owned certified IT firm naming Bentonville, Rogers, Fayetteville and Springdale as its service area, holding an FOA Certified Fiber Optic Technician credential and Ubiquiti UniFi and Samsung Knox specialisms, selling managed support and managed networking monitored 24/7, cybersecurity, server and storage work and Cat6 and fiber structured cabling, with local technicians and quote replies usually the same day, holding a 5-star Google rating across 3 reviews. Based in Northwest Arkansas, the firm delivers managed IT, network management and cybersecurity to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 3 reviews Google
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13
VanderNet Technology Services
Rogers, AR
Managed IT Cybersecurity Cloud Compliance Backup & DR

VanderNet Technology Services is a compliance-focused managed IT and cybersecurity firm listed by Google at West Southern Hills Boulevard in Rogers and serving Missouri, Arkansas, Kansas and the wider Midwest, building to NIST and CIS controls for banks, credit unions, CPA and accounting firms, wealth managers and other compliance-heavy businesses, and selling technical risk audits, security audits, cloud migration, IT cost control, AI automation and 24/7 monitoring behind a claimed average resolution time under 15 minutes, holding a 5-star Google rating across 2 reviews. Based in Rogers, AR, the firm delivers managed IT, cybersecurity and cloud to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

1–9 employees
5.0 2 reviews Google
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14
Compsys
Rogers, AR (also North Little Rock)
Managed IT Cloud VoIP Cybersecurity Compliance Helpdesk Network

Compsys is an Arkansas IT firm working from 903 North 47th Street in Rogers and 10603 Maumelle Boulevard in North Little Rock, selling managed security, network, server and workstation support as one service alongside cloud systems, VoIP phone systems, cybersecurity and compliance work and in-house software development, with client references in financial services, staffing and manufacturing, holding a 4.5-star Google rating across 8 reviews. Based in Rogers, AR, the firm delivers managed IT, cloud and VoIP to Rogers businesses.Source: Google Business Profile & company website · Verified September 2026

10–49 employees
4.5 8 reviews Google
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What Rogers Businesses Actually Struggle With

The problems local managed IT providers are hired to solve.

🏢

Supplier security questionnaires

Nearly 1,300 suppliers and vendors have followed Walmart, Tyson Foods and J.B. Hunt into Northwest Arkansas. A 20-person supplier inherits security questionnaires, SOC 2 requests and vendor-risk clauses written for far larger companies, and compliance lands on whoever manages its IT.

📍

Eight of fourteen providers sit outside the city

Six of the 14 verified providers carry a Rogers street address. The rest dispatch from Bentonville, Lowell or Springdale, 4 to 12 miles away, so on-site support and response times need writing into the agreement rather than assuming.

🔍

Repair shops outrank MSPs in local search

Google's top IT results for Rogers are led by a 640-review phone repair chain, a 180-review phone repair shop and a 138-review computer repair service. Reading each firm's own homepage is how to tell a managed service provider from a repair counter, and it is how this page was built.

🏭

Plant floor and office on one flat network

Retail trade employs 7,448 Rogers residents and manufacturing 4,998. Production equipment, warehouse scanners and office PCs often share a single network, which is the shape an attacker wants. Network management and segmentation are the first things to ask a provider about.

🎓

Hiring against Fortune 500 salaries

Walmart, Tyson Foods and J.B. Hunt all recruit technical staff in the same 479 labour market. A 25-person supplier office rarely wins that bidding war, so it buys managed IT services outright or adds co-managed IT beside one internal administrator.

💵

Budget certainty beats hourly billing

Clutch lists Arkansas managed service providers from $25-$49 to $200-$300 an hour, a nine-fold spread that makes an annual IT budget guesswork. Fixed monthly pricing at $100 to $250 per user replaces it with a predictable number, and the pricing guide below shows the bands.

The Rogers IT Market in 2026

A Walmart Supplier Economy Buys Managed IT Services

Rogers runs on retail, manufacturing, healthcare and the supplier offices that follow them. Retail trade employed 7,448 Rogers residents in 2024, ahead of manufacturing at 4,998 and health care at 3,938, and Destination Rogers counts 1,450 corporate subsidiary offices across Northwest Arkansas serving Walmart, Tyson Foods and J.B. Hunt Transport. A 20-person supplier office here answers to a Fortune 500 customer without a Fortune 500 IT budget, so it buys managed IT services, cybersecurity, help desk cover and cloud services instead of hiring for them.

Most Rogers IT Support Comes From Within 12 Miles

Google Places discovery surfaced 54 businesses for Rogers IT queries, and reading 22 websites reduced that to 14 verified providers that sell ongoing managed IT to businesses. Six carry a Rogers street address: TeleComp and Pearson-Kelly Technology on Pinnacle Hills Parkway, Tectro IT on West Village Parkway, Compsys on North 47th Street, Haven Managed Services on South 19th Street and VanderNet on West Southern Hills Boulevard. The other eight work from Bentonville, Lowell or Springdale, 4 to 12 miles out, close enough that on-site support is routine and far enough that response times belong in the contract.

The Highest Review Counts in Rogers Belong to Repair Shops

The three Rogers businesses with the most Google reviews in this category are a cell phone repair chain with 640 reviews, a phone repair shop with 180 and a computer repair service with 138. None of them is listed. Neither is the Best Buy Geek Squad counter, the Office Depot tech desk, the retail analytics agency, the two software development studios or the IT staffing agency that Google returns for 'IT consulting Rogers AR', because none of them monitors a network or staffs a help desk.

Compliance Pressure Arrives Through the Supply Chain

Walmart, Tyson Foods and J.B. Hunt push security requirements down to their vendors, and a supplier that fails a questionnaire loses the account. Four listed providers publish compliance work by name. Ascend Technologies lists SOC 2, HIPAA, NIST, CMMC and PCI-DSS support, D-Best Technologies names HIPAA, FTC, CMMC and PCI, Apollo IT Services publishes a SecurityMetrics PCI validation, and VanderNet builds to NIST and CIS controls for banks, credit unions and CPA firms. Ask any managed service provider to name a client it has taken through an assessment.

Rogers Costs Less to Run Than the Growth Suggests

The median household income in Rogers reached $86,728 in 2024 and the cost of living sits 9 percent below the national average, with energy 19.2 percent cheaper and healthcare 16.3 percent cheaper. Office asking rents on current listings run from $16.00 to $44.57 per square foot. Managed IT here is priced at $100 to $250 per user per month, so a 25-person supplier office budgets $2,500 to $6,250 a month for a fully managed agreement and $1,250 to $3,000 for co-managed IT alongside an administrator it already employs.

Key Rogers Neighborhoods / Submarkets
Downtown Rogers Midtown Uptown Pinnacle Hills Village on the Creeks

Rogers IT Submarkets at a Glance

Pinnacle Hills

The commercial and entertainment district west of I-49, built around Pinnacle Hills Promenade and its 100-plus stores and Pinnacle Country Club, host of the Walmart NW Arkansas Championship. TeleComp works from 5104 South Pinnacle Hills Parkway and Pearson-Kelly Technology from 2530 South Pinnacle Hills Parkway. Google also pins Ascend Technologies at 5100 West J.B. Hunt Drive here, though its own contact page lists Bentonville.

Downtown Rogers

The historic core of brick-lined streets, galleries, the Victory Theater, the Rogers Historical Museum and the Daisy Airgun Museum, with City Hall at 301 West Chestnut Street and the Frisco Festival each autumn. Haven Managed Services works from South 19th Street just west of it.

Village on the Creeks

Sixty-four acres of office and retail space beside Osage and Turtle Creeks, with more than 270,000 square feet around a 12-acre lake and a walking trail. Tectro IT publishes its office at 5310 West Village Parkway here, although Google pins the listing in Lowell.

Bentonville

Five to six miles north west, Walmart's home town and the single biggest source of supplier offices in the region. TekTrendz, Northwest Arkansas Network Services, The Bald Guy IT Consulting, Apollo IT Services and Ascend Technologies all serve Rogers from Bentonville addresses.

Lowell

Five miles south along Business 71 and the home of J.B. Hunt Transport Services. IntegriTech works from 107 South Lincoln Street there and serves engineering, healthcare, legal, manufacturing and accounting clients across the corridor.

Springdale

Twelve miles south, Tyson Foods' world headquarters town. D-Best Technologies keeps its Northwest Arkansas office at 565 Gage Place there, with its headquarters in Fort Smith.

69,908
City population (2020 Census)
76,956
City population (2025 est.)
622,177
NWA metro population (2025 est.)
37,838
Employed residents (2024)
$86,728
Median household income (2024)
9% lower
Cost of living vs US average
14
Verified MSPs listed
54
Candidates screened
Major Rogers Area Employers
Walmart Tyson Foods J.B. Hunt Transport Services Simmons Foods America's Car Mart PAM Transport Daisy Outdoor Products

Cybersecurity Context for Rogers Businesses

National figures from IBM's 2026 report that set the stakes for a local buyer.

💵

$4.99M average breach cost

IBM put the global average cost of a data breach at 4.99 million dollars in 2026, a 12 percent increase on the year before and a record high, driven by higher detection, escalation and lost business costs.

🤖

AI-driven attacks up 56 percent

The report recorded a 56 percent rise in AI-driven attacks, led by deepfake impersonation and AI-enabled malware, and priced the average AI model inversion attack at 6 million dollars. Deepfake invoice fraud is a direct risk for a supplier that invoices a Fortune 500 customer.

🛡️

$1.93M saved by automated defence

Organisations making extensive use of AI and automation in security saved 1.93 million dollars per breach compared with those using none. Ask any provider what its proactive monitoring stack detects automatically and what waits for a human to read an alert.

🔗

Your provider holds the keys

A managed service provider carries privileged access to every client system, so its own posture becomes part of yours. Ascend Technologies publishes SOC 2 support and a Microsoft Security Threat Protection Specialist credential earned in September 2025; VanderNet builds to NIST and CIS controls. Those are two different kinds of answer, and both beat a marketing claim.

What's Included in Managed IT Services?

Managed IT covers several stacked layers, not one flat plan. The list below shows the functions Rogers providers usually bundle at each level of coverage.

🛡️

Fully Managed IT

Most Requested

Your provider becomes the entire IT function. With no in-house technicians on payroll, the MSP owns every system, ticket, and vendor relationship.

  • ✓Round-the-clock remote monitoring and alerts (RMM)
  • ✓Unlimited helpdesk across Tier 1, 2 & 3
  • ✓Patch management for endpoints & servers
  • ✓Antivirus and EDR (Endpoint Detection & Response)
  • ✓Data backup and disaster recovery (BDR)
  • ✓Network upkeep across firewall, switches, and Wi-Fi
  • ✓Microsoft 365 and Azure administration
  • ✓Staff onboarding and offboarding
  • ✓vCIO input and quarterly IT strategy reviews
  • ✓Vendor coordination and procurement

Best for: Small and mid-size firms of 10–150 users running without in-house IT

🤝

Co-Managed IT

Rising Demand

Your in-house IT staff runs daily operations while the provider covers overflow, plugs skill gaps, and supplies specialist depth on demand.

  • ✓NOC (Network Operations Center) overflow capacity
  • ✓Evening and weekend helpdesk cover
  • ✓Security specialists and vCISO services
  • ✓Cloud design and migration projects
  • ✓Compliance program oversight
  • ✓Heavy project work (ERP, infrastructure refreshes)
  • ✓Shared access to RMM and PSA tooling
  • ✓Team training and skill augmentation
  • ✓Backup and DR supervision
  • ✓Executive reporting and board-level briefings

Best for: Growing companies of 50–500 users backed by 1–5 internal IT staff

How Rogers MSPs Structure Their Support Tiers

Tier 1: Front-Line Fixes

Covers password resets, everyday connectivity, app installs, printer faults, and M365 user requests. Most close in under 30 minutes, worked by front-line helpdesk staff.

Tier 2: Deeper Diagnosis

Handles server faults, network trouble, security incidents, tangled application errors, and failed backups. Escalated to senior technicians who hold deeper system access.

Tier 3: Deep Engineering

Owns infrastructure design, cloud architecture, large migrations, live disaster-recovery execution, and in-depth security investigations. Run by senior engineers and solution architects.

IT Compliance Requirements for Rogers Industries

The frameworks Rogers managed IT providers help local businesses meet.

🏥
HIPAA

Applies to the clinics, dental practices and specialist offices across Rogers and to any vendor handling protected health information. D-Best Technologies, Ascend Technologies and Apollo IT Services all list HIPAA work on their own sites.

💳
PCI DSS

Applies wherever card payments are taken, which covers the 7,448 Rogers residents working in retail trade and the shops and restaurants of Pinnacle Hills Promenade. Apollo IT Services publishes a SecurityMetrics PCI validation; D-Best Technologies and Ascend Technologies list PCI support.

🛡️
CMMC

Relevant to Arkansas defence and aerospace suppliers and to any firm in a federal supply chain. D-Best Technologies and Ascend Technologies both name CMMC on their own sites. Ask to see an engagement, not a services page that mentions the framework, because a compliant paper trail and a hardened network are different things.

📋
SOC 2

Increasingly requested by large retail and logistics customers as a condition of doing business, which in Rogers means the Walmart, Tyson and J.B. Hunt vendor programmes. Ascend Technologies publishes SOC 2 support and VanderNet runs technical risk and security audits against NIST and CIS.

Rogers Managed IT Pricing Guide (2026)

What Northwest Arkansas businesses typically pay, and what changes the number.

💰 Typical Pricing

Fully managed IT, per user$100-$250/user/mo
Co-managed IT, per user$50-$120/user/mo
Per device, desktop$60-$100/device/mo
Per device, server$150-$350/server/mo
Hourly consulting (Clutch Arkansas bands)$25-$300/hr

📊 Market Overview

Providers ranked on this page14
Rated on verified Google reviews14 of 14
Rogers street address6 of 14
Candidates screened and not listed40 of 54

🏭 Industry Specializations

Walmart and Tyson suppliersHighest demand (SOC 2)
Retail and e-commerceHigh demand (PCI DSS)
Manufacturing and food processingHigh demand
Logistics and transportationHigh demand
Healthcare and dentalHigh demand (HIPAA)

Typical Monthly Budget by Business Size

Break-fix and projects
$25-$300
per hour · no monthly commitment
Small Rogers office
$1,000-$3,750
per month · 1-15 users
Growing NWA supplier
$3,750-$10,000
per month · 16-40 users
Regulated or multi-site
$10,000+
per month · 40+ users, HIPAA, CMMC or SOC 2 scope

Per-user and per-device bands are those InfoMSP publishes for Rogers; the monthly tiers multiply the $100 to $250 per user band by headcount. Hourly bands are Clutch's for Arkansas providers, which run from $25-$49 at the cheapest listed firm to $200-$300 at the most expensive. Ask any provider to confirm in writing what sits inside the per-user fee and what is billed separately.

How to Choose the Right Managed IT Provider in Rogers

Most MSP contracts run 1–3 years, so the choice sticks. Work through the framework below to compare providers and sidestep an expensive mismatch.

Our Ranking Methodology: How Best IT MSP Ranks Rogers MSPs

We rank Rogers managed IT providers on verified Google ratings and real company data, not paid placement. Every provider was found through Google Places discovery for Rogers, measured against a 25-driving-mile radius from downtown Rogers, and checked against its own website to confirm it sells ongoing managed IT to businesses. Ranking uses a review-weighted rating, so a 5.0 from 42 reviews outranks a 5.0 from 3, and the market median here is 5.0. Best IT MSP does not sell IT services and does not appear in its own rankings.

Verified Google rating, weighted by review depth A star rating is only as trustworthy as the number of reviews behind it, so review volume pulls thin five-star records toward the market baseline. All 14 providers here carry a published Google rating.
Confirmed managed IT offering Read on the provider's own homepage. We verify the offering there before a firm appears here, which is how the three highest review counts in Rogers, all repair shops, plus a retail analytics agency, two software studios and a staffing firm were removed.
Distance from Rogers, measured from the city centre Every listed office sits within 12 great-circle miles of downtown Rogers, well inside the 25 driving miles this directory allows, and the label says where each firm actually is.
A real address, not a service-area page Three firms ranking on Google for this query publish no Rogers address anywhere on their own sites: one works from Little Rock, one from Fort Smith and one from San Francisco. A city landing page is not a local office.
One company, one row Multi-office firms appear once, carrying the Google rating of the office nearest Rogers that their own site confirms. Franchise offices are separate businesses and would be listed separately.
Published service scope and industries served What the provider says it delivers, to which sectors, with which compliance frameworks, taken from its own pages rather than written for it.

✅ Why choose a provider with a Rogers address

Six of the 14 verified providers sit at a Rogers street address and the other eight are 4 to 12 miles out. Two Google pins disagree with their own firm's contact page in both directions, so read the contact page, not the map pin, and ask what on-site support looks like from that address.

📄 Ask what is not included

A written list of exclusions is the fastest way to find the gap between what you think you are buying and what you are. Security tooling, data backup and recovery testing, Microsoft 365 licensing and after-hours cover are the usual surprises.

🕐 Separate response from resolution

Two providers here publish numbers. Ascend Technologies commits to a priority one response under 8 minutes against a 99.9 percent uptime SLA, and VanderNet claims an average resolution time under 15 minutes. Ask how fast a technician responds and how fast the problem actually clears, because resolution time is the number that describes how long your staff cannot work.

🔐 Ask about the provider's own security

Your provider holds privileged access to your systems, so its own posture is part of yours. Ask how it secures its own tooling and staff and how it protects your administrator credentials. A SOC 2 programme, a named security credential and a written incident-containment commitment are evidence. Marketing copy is not.

🏢 Match the size to your needs

A 6-person Rogers office and a 200-person Tyson supplier want different things. Two-person consultancies offer a named engineer who answers the phone; multi-state platforms offer 24/7 support, a security operations desk and a vCIO bench. Both can be responsive, and both are on this page.

🚩 Red Flags to Watch For

  • ✗A homepage that leads with phone screen repair, home theatre or satellite installs
  • ✗A Rogers landing page with no street address anywhere on the site
  • ✗No written list of what falls outside the monthly fee
  • ✗Reluctance to give you direct access to your own logs and ticket history
  • ✗No named contact for out-of-hours incidents

10 Questions to Ask Every Rogers MSP Before You Sign

01Which office would dispatch to our Rogers address, and how far is it by road?
02What is included in the per-user fee, and what is billed separately?
03Who answers out of hours, and what are they authorised to do without waking us?
04When was our backup last restored end to end, with a date?
05Which of your staff or subcontractors can access our systems?
06How quickly do you commit to containing a security incident, in writing?
07Have you taken a Walmart, Tyson or J.B. Hunt supplier through a vendor security review?
08Do you support co-managed IT alongside the administrator we already employ?
09How many technicians cover Rogers, and what are your published response times?
10Can you show a HIPAA, CMMC or PCI engagement you completed, and can we call that client?

Rogers Managed IT: Buyer's Guide

Most Rogers managed IT providers charge about $50 to $120 per user per month for fully managed IT, or $25 to $300 per hour for break-fix and project work. Regulated healthcare and finance clients sit at the higher end because of added security and compliance work. Ask each provider what is bundled into the per-user rate so you can compare quotes on the same basis.
A standard Rogers managed IT plan includes 24/7 monitoring, a help desk, patching and updates, endpoint security, and backup, usually for a flat per-user monthly fee. Major projects, new hardware, deep compliance audits, and large migrations are typically quoted separately. Get the line between recurring service and one-time project work in writing before you sign.
Managed IT gives a Rogers business a flat monthly fee and proactive coverage, which fits firms that need predictable uptime. Break-fix ($25 to $300 per hour) can work for very small offices that rarely need support but leaves you exposed between incidents. A full in-house hire costs more once you include benefits and after-hours gaps, so many teams choose co-managed IT to extend the staff they have.
Choose a Rogers MSP on verified reviews, a written service level agreement, and clear pricing, not marketing claims. Confirm the help desk is local or in-country and not offshored, ask for client references in your industry, and have them walk through their security stack. The providers on this page are ranked on real Google ratings and verified company data so you can shortlist three and compare.
Ask every Rogers provider for a written response time in their service level agreement. Strong MSPs acknowledge critical, business-down issues within about 15 to 60 minutes and staff a 24/7 help desk for after-hours coverage. A response time you can hold them to in writing matters more than a vague promise of fast support.
Many Rogers providers offer 24/7 monitoring and after-hours support, but coverage varies, so confirm it. Ask whether the help desk is staffed in-house and in-country or outsourced to an offshore call center, because that drives both response speed and how well technicians know your environment.
Most Rogers MSPs bundle managed detection and response, multi-factor authentication, patching, backup and disaster recovery, and security-awareness training, with dark-web monitoring and a 24/7 SOC on higher tiers. Ask which controls are included in the base plan versus sold as add-ons, since that is where quotes diverge most.
Rogers providers commonly support HIPAA, PCI DSS, CMMC, and SOC 2, aligning the right controls, documentation, and audit evidence to each. Tell a provider your specific obligation up front and ask for proof they have taken a client through that exact framework, not just general familiarity with it.
Common Rogers specialties include healthcare, finance, and professional services, plus professional services and small-to-midsize businesses across the metro. An MSP that already supports firms in your sector will know your software, compliance needs, and workflows, which shortens onboarding and reduces risk.
Yes. Co-managed IT lets a Rogers provider extend your internal staff rather than replace it, covering after-hours support, security, and specialized projects while your team keeps day-to-day control. It is a common fit for organizations that have one or two IT people who are stretched thin.
A good Rogers MSP starts with a discovery and documentation phase, then a phased cutover planned around your schedule to keep downtime minimal. Ask any provider to walk through their onboarding and transition plan, how they handle your existing tools and data, and what the first 30 days look like.
The Rogers ranking is earned on real Google ratings and verified company data, not payment. Organic position is never for sale. A provider can rent a clearly labelled Featured Partner or Sponsored spot, which is always marked as such and never mixed silently into the merit ranking below it.
This page lists 14 vetted managed IT providers serving Rogers, AR, ranked best-first on verified Google ratings up to 5 stars. Compare them side by side on services, size, certifications, and reviews, then shortlist three and request quotes.
Rogers, Arkansas: the Benton County city of about 76,956 people in Northwest Arkansas, next to Bentonville, Lowell and Springdale, where Sam Walton opened the first Walmart store in 1962. Rogers, Minnesota is a different city in the Twin Cities metro and is not covered here. Every provider below was verified at an Arkansas address.
Six do. TeleComp works from 5104 South Pinnacle Hills Parkway, Pearson-Kelly Technology from 2530 South Pinnacle Hills Parkway, Tectro IT from 5310 West Village Parkway, Compsys from 903 North 47th Street, Haven Managed Services from 201 South 19th Street and VanderNet from West Southern Hills Boulevard. The other eight serve Rogers from Bentonville, Lowell or Springdale, between 4 and 12 miles out.
Because they are repair shops, not managed IT providers. The three largest review counts in this category belong to a cell phone repair chain with 640 reviews, a phone repair shop with 180 and a computer repair service with 138. Consumer repair counters, the Best Buy Geek Squad desk and the Office Depot tech desk are excluded from this ranking regardless of how well reviewed they are.
It depends on how often you need hands on hardware. The Bentonville and Lowell offices are 4 to 6 miles from downtown Rogers and the Springdale office about 12, close enough that on-site visits are routine and well inside the 25 driving miles this directory allows. Remote monitoring, patching and help desk work are unaffected by any of those distances, so confirm on-site response times in writing and judge the rest on scope.
Several publish the frameworks that those reviews test. Ascend Technologies lists SOC 2, HIPAA, NIST, CMMC and PCI-DSS support, D-Best Technologies names HIPAA, FTC, CMMC and PCI, Apollo IT Services publishes a SecurityMetrics PCI validation, and VanderNet runs technical risk and security audits against NIST and CIS. Ask each of them to name a supplier it has taken through an actual questionnaire.
Two publish numbers and two publish availability targets. Ascend Technologies states priority one response under 8 minutes, priority two under 12 and priority three under 30, against a 99.9 percent uptime SLA and 98 percent client satisfaction. VanderNet claims an average resolution time under 15 minutes. TeleComp publishes 99.9 percent internet and phone availability with 24/7 live US-based support, and Pearson-Kelly Technology publishes a 99.99 percent uptime SLA on its Intermedia phone platform.
Yes, that is what co-managed IT means. The provider takes the after-hours help desk, proactive monitoring, patching, backup and security tooling, and your administrator keeps the applications and the people. InfoMSP puts Rogers co-managed IT at $50 to $120 per user per month against $100 to $250 for a fully managed agreement, so a 25-person office pays roughly half.

Compare Managed IT Providers in Other Northwest Arkansas Metros

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Find the Right Managed IT Partner for Your Rogers Business

Compare the verified providers above, shortlist three, and ask each the same questions, starting with which office would actually dispatch to you. Best IT MSP is an independent directory: we rank on verified rating and company data, we label paid placement, and we do not sell IT services.

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