Best Managed IT Service Providers in Memphis, TN

Comparing managed it services Memphis providers starts here, with a vetted shortlist built for the way the Mid-South actually works. Whether you run a freight or logistics operation feeding the FedEx world hub, a HIPAA-regulated clinic, a medical device manufacturer, or a professional-services firm in East Memphis, every listing carries real Google ratings, verified team sizes, and 2026 local pricing.

150-250
MSPs across metro Memphis (est.)
5.0/5
Median rating, 23 rated providers
$95-$175
Per-user managed IT (USD/mo)
1.34M
Metro population (2024)
FedEx
World hub, busiest US cargo airport

Managed IT Services Companies in Memphis

Ranked by rating & verified data · Updated August 2026

27 managed IT service providers in Memphis, TN are ranked below, each shown with its verified Google rating and review count. Leading the list are Memphis Computer Support, Gant Systems, and PCS Managed Services. Sort by rating, team size, service mix and certifications, then request quotes.

Vetted by the Best IT MSP editorial team · Last updated August 2026

1
Memphis Computer Support
Memphis, TN
Managed IT Cybersecurity WOSB Certified Compliance Risk-First

Memphis Computer Support carries a 5.0-star Google rating across 346 reviews, the deepest review base of any vetted Memphis MSP, for managed IT, cybersecurity, compliance, and VoIP across the Mid-South. It is a woman-owned firm holding WOSB and EDWOSB certification.Source: company website + Google Business Profile - Verified Aug 2026

10–49 employees
5.0 346 reviews Google
Visit Profile
2
Gant Systems
Memphis, TN (Memphis, Nashville, Atlanta)
Managed IT Cloud Managed Security Microsoft 365 Fixed-Fee

Gant Systems holds a 5.0-star Google rating across 129 reviews for fixed-fee managed IT, cloud services, managed security, and Microsoft 365 support. The firm reports a 99.6 CSAT across 478 responses in a 90-day window and has served West and Middle Tennessee for over 15 years.Source: company website + Google Business Profile - Verified Aug 2026

10–49 employees
Est. 2007
5.0 129 reviews Google
Visit Profile
3
PCS Managed Services
East Memphis, TN
Managed IT Cybersecurity Healthcare IT 37+ Years Compliance

PCS Managed Services carries a 5.0-star Google rating across 33 reviews and has supported Memphis and the Mid-South for 37 years. It reports a 9-second average call answer time and supports more than 400 medical providers, making it the most healthcare-weighted established firm on this list.Source: company website + Google Business Profile - Verified Aug 2026

10–49 employees
Est. 1987
5.0 33 reviews Google
Visit Profile
4
Tamburrino
Memphis, TN (Mid-South)
Managed IT Strategic Consulting Network Management Security Outsourced IT

Tamburrino holds a 5.0-star Google rating across 26 reviews for outsourced IT department services in Memphis, structured as three named tiers (Accompany, Modulate, Amplify) so a business buys the support volume it actually needs.Source: company website + Google Business Profile - Verified Aug 2026

10–49 employees
Est. 2008
5.0 26 reviews Google
Visit Profile
5
West Tennessee Consulting
Memphis, TN (West Tennessee)
IT Consulting Cybersecurity Cloud & AI Nonprofits AWS Partner

West Tennessee Consulting holds a 5.0-star Google rating across 21 reviews for IT consulting, cybersecurity, cloud, and automation work in Memphis. It is an AWS and Microsoft partner with CISSP and AWS Certified Security credentials, and works with 501(c)(3) nonprofits alongside small businesses.Source: company website + Google Business Profile - Verified Aug 2026

10–49 employees
Est. 2022
5.0 21 reviews Google
Visit Profile
6
AAA IT Services
Memphis, TN (Memphis Metro)
Managed IT Cloud Network Healthcare EMR Since 2000

AAA IT Services holds a 5.0-star Google rating across 20 reviews and has served the Memphis Metro since 2000. Its technicians average 30-plus years of combined experience, and it handles electronic medical records implementation alongside remote monitoring, patching, and cloud migration work.Source: company website + Google Business Profile - Verified Aug 2026

N.A.
Est. 2000
5.0 20 reviews Google
Visit Profile
7
Intraframe US
Memphis, TN
MSSP Managed IT MDR 24x7 SOC White-Glove

Intraframe US holds a 5.0-star Google rating across 15 reviews as a managed security services provider, running a 24x7x365 SOC-as-a-service on its own Deltagate platform alongside managed IT, MDR, and digital forensics and incident response for Memphis businesses.Source: company website + Google Business Profile - Verified Aug 2026

1–9 employees
Est. 2019
5.0 15 reviews Google
Visit Profile
8
SandStorm IT
Memphis, TN
Managed IT VoIP Managed Backup Compliance Since 1993

SandStorm IT holds a 5.0-star Google rating across 13 reviews and has traded in Memphis since 1993. It pairs managed IT with VoIP phone systems, managed backup, and security and compliance support, serving dental practices, construction firms, CPA practices, and manufacturers.Source: company website + Google Business Profile - Verified Aug 2026

10–49 employees
Est. 1993
5.0 13 reviews Google
Visit Profile
9
OGNTech
Memphis, TN
Managed IT Help Desk Flat-Rate VoIP 24/7 Monitoring

OGNTech holds a 5.0-star Google rating across 10 reviews for flat-rate managed IT in Memphis, combining 24/7 monitoring with help desk, data backup and recovery, VoIP, cloud computing, and structured cabling under custom service packages.Source: company website + Google Business Profile - Verified Aug 2026

1–9 employees
Est. 2016
5.0 10 reviews Google
Visit Profile
10
Impact Technology Solutions
Memphis, TN (Mid-South)
Managed IT Co-Managed IT Cybersecurity HIPAA Mid-South

Impact Technology Solutions holds a 5.0-star Google rating across 8 reviews and has served Mid-South businesses for over a decade. It offers either full-service or co-managed IT, with compliance consulting covering HIPAA and financial regulations.Source: company website + Google Business Profile - Verified Aug 2026

1–9 employees
Est. 2001
5.0 8 reviews Google
Visit Profile
11
ATA Technologies
Memphis, TN (West Tennessee)
IT Outsourcing vCIO Cloud Hosting Compliance CISSP

ATA Technologies holds a 5.0-star Google rating across 7 reviews for IT outsourcing, virtual CIO services, cloud hosting, and security and compliance consulting. Its credential list includes CISSP, CEH, and ISACA membership, plus BDO Alliance affiliation.Source: company website + Google Business Profile - Verified Aug 2026

10–49 employees
Est. 2004
5.0 7 reviews Google
Visit Profile
12
MemFi Networks
Memphis, TN (Mid-South)
Managed IT Cybersecurity Networking Cloud Local

MemFi Networks holds a 5.0-star Google rating across 7 reviews as a small, hands-on Memphis managed service provider covering managed IT, cybersecurity, networking, and cloud infrastructure for medical practices, schools, and SMBs across the Midsouth.Source: company website + Google Business Profile - Verified Aug 2026

1–9 employees
Est. 2019
5.0 7 reviews Google
Visit Profile
13
SOS Systems
Memphis, TN
Managed IT Cybersecurity Cloud Help Desk Emergency Response

SOS Systems holds a 5.0-star Google rating across 4 reviews, all of them about crisis response: downed networks, locked servers, and broken hardware handled fast. It covers managed IT, cybersecurity, cloud migration, help desk, and business continuity for Memphis firms.Source: Google Business Profile & company website - Verified Aug 2026

10–49 employees
5.0 4 reviews Google
Visit Profile
14
LBS Tech
Memphis, TN (Mid-South)
Managed IT vCISO Cloud FinOps HIPAA AIOps

LBS Tech is a Memphis managed IT and cybersecurity provider with a 5.0 Google rating from 2 reviews, offering AIOps monitoring, automated patching, vCISO and vCIO services, cloud migration with FinOps, and HIPAA and SEC compliance work to healthcare, legal, finance, logistics, and manufacturing clients.Source: company website + Google Business Profile - Verified Aug 2026

1–9 employees
Est. 2017
5.0 2 reviews Google
Visit Profile
15
Tabican Technology Solutions
Memphis, TN
Healthcare IT EMR Deployment Network Cabling VoIP Telemedicine

Tabican Technology Solutions is a Memphis medical-IT specialist with a 5.0 Google rating from 2 reviews, focused on clinic infrastructure: EMR software project management, low-voltage network cabling, telemedicine setup, VoIP, and IT support with over 20 years of healthcare deployment experience.Source: company website + Google Business Profile - Verified Aug 2026

1–9 employees
Est. 2020
5.0 2 reviews Google
Visit Profile
16
Leadway Technology
Memphis, TN
Compliance-First Law Firms RIAs Incident Response 1-Hour Response

Leadway Technology is a compliance-first Memphis MSP built for law firms and registered investment advisers, aligning managed infrastructure and cybersecurity to ABA Rules 1.1 and 1.6, SEC Reg S-P, GLBA, and FINRA, with a stated 1-hour response time and three published pricing tiers.Source: company website + Google Business Profile - Verified Aug 2026

1–9 employees
Est. 1996
5.0 1 reviews Google
Visit Profile
17
DataMart Technologies
Memphis, TN
Managed IT Since 1983 Manufacturing Backup In-House Developers

DataMart Technologies has provided IT support in Memphis since 1983, making it the longest-established provider on this page. It runs managed IT under the DataSecure brand plus proprietary manufacturing software, with in-house systems engineers and software developers.Source: company website + Google Business Profile - Verified Aug 2026

1–9 employees
Est. 1983
5.0 1 reviews Google
Visit Profile
18
Open Road Technologies
Memphis, TN (Greater Memphis)
Managed IT Cloud Cybersecurity Family-Owned 25+ Years

Open Road Technologies holds a 4.9-star Google rating across 12 reviews and has served the greater Memphis area for more than 25 years as a family-owned managed IT and cybersecurity provider, covering cloud solutions, disaster recovery, and virtualization.Source: company website + Google Business Profile - Verified Aug 2026

10–49 employees
Est. 1996
4.9 12 reviews Google
Visit Profile
19
ProTech Services Group
Memphis, TN (Mid-South)
Managed IT Cybersecurity IT Staffing SDaaS Since 1992

ProTech Services Group holds a 4.8-star Google rating across 34 reviews and is the largest provider on this page at 50-249 staff. Trading since 1992, it combines managed IT, security services, and cloud with service desk as a service and IT staffing across the Mid-South.Source: company website + Google Business Profile - Verified Aug 2026

50–249 employees
Est. 1992
4.8 34 reviews Google
Visit Profile
20
Core Competent Technologies
Memphis, TN
Managed IT Cybersecurity Cloud Help Desk Backup & DR

Core Competent Technologies holds a 4.8-star Google rating across 12 reviews for the full managed-services stack in Memphis: managed IT, cybersecurity and threat protection, cloud migration, help desk, and backup and business continuity, delivered as a Microsoft partner.Source: Google Business Profile & company website - Verified Aug 2026

10–49 employees
4.8 12 reviews Google
Visit Profile
21
Thomas Consultants
Memphis, TN (Tri-State)
IT Solutions Network Services Communications Government Turnkey

Thomas Consultants holds a 4.8-star Google rating across 5 reviews for turnkey managed IT, network services, cybersecurity, and communication solutions in Memphis, serving government bodies and institutions alongside private-sector and healthcare clients.Source: company website + Google Business Profile - Verified Aug 2026

10–49 employees
4.8 5 reviews Google
Visit Profile
22
First Choice IT Group
Memphis, TN
Managed IT Microsoft Gold Cisco Select Backup & DR 20+ Years

First Choice IT Group has delivered managed IT to Memphis businesses for over 20 years, holding a 4.2-star Google rating across 5 reviews. Its partner list is the deepest of any small firm here, spanning Microsoft Gold Partner, Cisco Select Partner, Cisco Meraki, Dell, VMware, and Barracuda.Source: company website + Google Business Profile - Verified Aug 2026

1–9 employees
Est. 2000
4.2 5 reviews Google
Visit Profile
23
WorldTech Management Solutions
Memphis, TN (Memphis, Arlington)
Managed IT Cybersecurity Cloud CIO Advisory Local

WorldTech Management Solutions is a Memphis-based managed IT provider with a 3.9-star Google rating across 11 reviews, covering managed IT, cybersecurity, cloud, and CIO and CTO advisory for clients ranging from solo professionals to multi-location organizations.Source: company website + Google Business Profile - Verified Aug 2026

10–49 employees
Est. 2010
3.9 11 reviews Google
Visit Profile
24
GTS Technologies
Memphis, TN
Managed Services Networking Remote Backup Nonprofit Rates Since 1995

GTS Technologies has provided networking, managed services, and remote backup to Memphis businesses and nonprofits since 1995. It runs network and security assessments as a starting engagement and offers special rates for nonprofit organizations. No public Google rating is available yet.Source: company website - Verified Aug 2026 (no public Google rating)

10–49 employees
Est. 1995
Verified provider Google rating pending
Visit Profile
25
Skinner Technology Group
Memphis, TN (Mid-South & MS)
Security-First vCISO SOC 2 / HIPAA / CMMC Law Firms Mid-South

Skinner Technology Group is a security-first Memphis managed IT provider offering virtual CISO service and SOC 2, HIPAA, and CMMC compliance work to healthcare, CPA firms, financial institutions, and law firms across the Mid-South and Mississippi. Owner Mike Skinner reports 25-plus years of IT experience. No public Google rating yet.Source: company website - Verified Aug 2026 (no public Google rating)

1–9 employees
Verified provider Google rating pending
Visit Profile
26
Exisor
Memphis, TN
Managed IT No Long-Term Contracts RMM Local Government BBB Accredited

Exisor is a Memphis full-service managed IT company offering remote monitoring and management, backup and disaster recovery, help desk, and IT security with flexible, no-long-term-contract terms and outcomes-based pricing. It is BBB accredited and works with local government bodies. No public Google rating yet.Source: company website - Verified Aug 2026 (no public Google rating)

1–9 employees
Est. 2017
Verified provider Google rating pending
Visit Profile
27
Engineered Management Solutions
Memphis, TN
Managed IT Telephony Cloud Hosting Low Voltage Cabling Since 1999

Engineered Management Solutions gives Memphis businesses one point of contact for computer, telephone, cloud, and mobile device needs. Trading since 1999, it works directly with architects and general contractors on infrastructure and low-voltage cabling. No public Google rating yet.Source: company website - Verified Aug 2026 (no public Google rating)

1–9 employees
Est. 1999
Verified provider Google rating pending
Visit Profile

No providers match your filters

Try adjusting or resetting your filters to see more results.

Common IT Problems Managed Services Solve

Before you shortlist a provider, name the problems pushing Memphis businesses to adopt managed it support, or to leave the managed service provider they already have.

📉

Unpredictable IT Costs

Break-fix billing turns budgeting into guesswork. One server failure or ransomware incident can cost a Memphis SMB $50,000 to $250,000 once recovery labour and lost orders are counted. Flat-fee managed it services convert that exposure into a single predictable monthly line, so finance can plan instead of bracing for the next invoice.

🚚

Downtime That Stops Freight

A warehouse management system, scanner network, or EDI link that drops takes revenue with it. For a 50-person Memphis logistics firm, a four-hour outage runs $20,000 to $50,000 in lost productivity and expedite costs. Proactive network monitoring and tested data backup keep a glitch from becoming a missed cut-off at the hub.

🔒

Cybersecurity Gaps

Logistics and healthcare data both sell well, which keeps Memphis firms on attacker target lists. Most SMBs cannot staff a team to monitor endpoints around the clock, run EDR, and respond to incidents, so managed cybersecurity that can protect systems and detect intrusions overnight is usually the first reason a buyer picks up the phone.

📋

Compliance Pressure

HIPAA governs the Medical District and every clinic feeding it, SOC 2 arrives with enterprise vendor reviews from FedEx, AutoZone, and International Paper, and PCI-DSS applies across Beale Street hospitality and retail. Meeting all three with internal staff alone strains a Mid-South budget, which is why audit-ready compliance support is a core requirement, not an add-on.

📈

IT That Cannot Scale

Distribution and healthcare firms add sites, docks, and users faster than they hire IT staff. A provider with a scalable, co-managed it model can scale users, devices, and locations on demand and supplement the one or two internal people you already have, instead of leaving them to absorb every ticket.

🌉

Multi-Site and Tri-State Complexity

Memphis teams routinely span Shelby County, DeSoto County in Mississippi, and Crittenden County in Arkansas, across three sets of state rules and three networks. Securing that footprint takes more than a break-fix vendor; it takes an experienced partner that can secure every endpoint, standardise network security, and keep remote sites reliable.

Why Logistics and Healthcare Shape the Memphis MSP Market

America's Distribution Hub Runs on Uptime

Memphis is the logistics capital of the United States, where the FedEx world hub, North America's busiest cargo airport, the Mississippi River port, five Class I railroads, and the I-40 and I-55 crossing meet. Freight, warehousing, and 3PL operators here run WMS, TMS, scanning, and EDI systems that cannot pause overnight, so network monitoring, tested data backup, and documented business continuity are the baseline any serious managed service provider must clear. The strongest local firms staff 24/7 IT support and respond in minutes, because a dock that stops moving at 2am costs money every hour.

A Major Medical Centre With Real HIPAA Weight

Memphis is a genuine medical centre, anchored by St. Jude Children's Research Hospital, Baptist Memorial Health Care, and Methodist Le Bonheur Healthcare, and backed by a medical device cluster worth roughly 18,000 jobs and $4 billion in impact. Clinics, device makers, and their suppliers must comply with HIPAA and protect patient data across EHR platforms, imaging, and remote access. A compliant, security-led managed it services programme with signed Business Associate Agreements and annual risk assessments is what regulated buyers ask for first.

Three Fortune 500 Headquarters and Their Supply Chains

FedEx (No. 50), International Paper (No. 176), and AutoZone (No. 229) are all headquartered in Memphis, and their vendor networks pull hundreds of local suppliers into enterprise security reviews. Those questionnaires drive demand for SOC 2 readiness, network security controls, and audit-ready evidence from firms far smaller than the customer asking. Experienced providers help these suppliers outsource day-to-day operations, migrate ageing servers, and keep a trusted hand on longer-term it consulting.

Low Costs, Real Cyber Talent

Memphis costs about 10 to 11 percent less than the national average and office space asks roughly $20.60 per square foot, among the cheapest of any large U.S. metro. The University of Memphis Center for Information Assurance has carried the NSA and Department of Defense Center of Academic Excellence in Cyber Defense designation since 2014, so certified local security talent is available at Mid-South rates. That combination lets a Memphis buyer fund proactive cybersecurity and cloud migration work that would strain the same budget in Nashville or Atlanta.

What 150 to 250 MSPs Mean for Memphis Buyers

An estimated 150 to 250 providers compete across metro Memphis, so careful vetting matters more than a polished pitch. This page ranks 27 of them on real Google ratings, verified team sizes, and published credentials, then names the industries served so you can match a firm to your sector. Use it to prevent a bad fit, shortlist three responsive candidates, and improve your odds of landing a reliable partner that can scale with you.

Key Memphis Neighborhoods / Submarkets
Downtown / Beale Street Medical District Midtown Cooper-Young Crosstown East Memphis Poplar Corridor Cordova Germantown Collierville Bartlett Southaven, MS

Memphis IT Submarkets at a Glance

Downtown / Beale Street

Government, legal, hospitality, and tourism, with PCI-DSS exposure across venues and restaurants.

Medical District

St. Jude, Baptist, Methodist Le Bonheur, and research tenants driving heavy HIPAA and EHR demand.

East Memphis / Poplar Corridor

The metro's densest professional-services and finance cluster, and where most Memphis MSPs keep an office.

Airport / Distribution Corridor

FedEx world hub, freight forwarders, and warehousing that need resilient multi-site networks.

Germantown / Collierville

Affluent suburbs with medical practices, CPA firms, and corporate offices buying compliance-aware support.

DeSoto County, MS

Southaven and Olive Branch distribution centres and manufacturers just across the state line.

619K
City population (2024 est.)
1.34M
Metro population (2024)
3
Fortune 500 headquarters
No. 1
US cargo airport (FedEx hub)
901
Area code
18,000
Medical device jobs
-11%
Cost of living vs US average
$20.60
Office asking rent / sq ft
Major Memphis Area Employers
FedEx Memphis-Shelby County Schools Methodist Le Bonheur Healthcare City of Memphis Shelby County Government St. Jude Children's Research Hospital Baptist Memorial Health Care AutoZone International Paper Regional One Health University of Memphis Smith & Nephew

Memphis's Cybersecurity Risk Environment

Knowing the local threat picture lets you ask sharper questions of every managed service provider you talk to.

🚛

Supply Chain and Logistics Targets

Freight, warehousing, and 3PL operators are a standing ransomware target because a stopped dock creates instant pressure to pay. Memphis operators need segmented networks, offline data backup, and a rehearsed disaster recovery plan so they can recover without negotiating. Ask any provider to walk through how it would restore a warehouse management system, not just a file server.

🏥

Healthcare and Patient Data

The Medical District and the clinics around it hold records that trade at a premium, making Memphis healthcare a high-value target. HIPAA breach playbooks, encrypted remote access, and routine security audits are standard expectations here. The best providers rehearse their response so they act rather than improvise when an incident lands at 2am.

🏭

Manufacturing and OT Exposure

Medical device makers and industrial suppliers run plant-floor systems that were never designed to face the internet. Flat networks between office IT and production equipment let one phishing click reach a line. A capable MSP separates those zones, monitors both, and helps a plant stay secure without stopping output.

🔎

SMB Ransomware and Local Response

Small and mid-size firms remain the most-attacked segment overall, and Memphis buyers judge providers on how fast a human answers. Pair ongoing user training and email defences that prevent business email compromise with a responsive local team. Ask where the security staff actually sit and what the escalation path looks like overnight, because that is when a reliable partner earns its fee.

What's Included in Managed IT Services?

Managed IT covers several stacked layers, not one flat plan. The list below shows the functions Memphis providers usually bundle at each level of coverage.

🛡️

Fully Managed IT

Most Requested

Your provider becomes the entire IT function. With no in-house technicians on payroll, the MSP owns every system, ticket, and vendor relationship.

  • Round-the-clock remote monitoring and alerts (RMM)
  • Unlimited helpdesk across Tier 1, 2 & 3
  • Patch management for endpoints & servers
  • Antivirus and EDR (Endpoint Detection & Response)
  • Data backup and disaster recovery (BDR)
  • Network upkeep across firewall, switches, and Wi-Fi
  • Microsoft 365 and Azure administration
  • Staff onboarding and offboarding
  • vCIO input and quarterly IT strategy reviews
  • Vendor coordination and procurement

Best for: Small and mid-size firms of 10–150 users running without in-house IT

🤝

Co-Managed IT

Rising Demand

Your in-house IT staff runs daily operations while the provider covers overflow, plugs skill gaps, and supplies specialist depth on demand.

  • NOC (Network Operations Center) overflow capacity
  • Evening and weekend helpdesk cover
  • Security specialists and vCISO services
  • Cloud design and migration projects
  • Compliance program oversight
  • Heavy project work (ERP, infrastructure refreshes)
  • Shared access to RMM and PSA tooling
  • Team training and skill augmentation
  • Backup and DR supervision
  • Executive reporting and board-level briefings

Best for: Growing companies of 50–500 users backed by 1–5 internal IT staff

How Memphis MSPs Structure Their Support Tiers

Tier 1: Front-Line Fixes

Covers password resets, everyday connectivity, app installs, printer faults, and M365 user requests. Most close in under 30 minutes, worked by front-line helpdesk staff.

Tier 2: Deeper Diagnosis

Handles server faults, network trouble, security incidents, tangled application errors, and failed backups. Escalated to senior technicians who hold deeper system access.

Tier 3: Deep Engineering

Owns infrastructure design, cloud architecture, large migrations, live disaster-recovery execution, and in-depth security investigations. Run by senior engineers and solution architects.

IT Compliance Requirements for Memphis Industries

Memphis's logistics, healthcare, and manufacturing base carries heavy compliance weight. Your MSP has to genuinely understand the frameworks that govern your business, not just name them.

🏥
HIPAA: Healthcare
St. Jude, Baptist, Methodist Le Bonheur

St. Jude, Baptist Memorial, and Methodist Le Bonheur anchor a Medical District that pulls hundreds of clinics and suppliers into HIPAA scope. Look for a provider that signs Business Associate Agreements, runs annual risk assessments, and can show how it keeps protected health information secure day to day rather than at audit time.

🧩
SOC 2: Enterprise Supply Chains
FedEx, AutoZone, International Paper suppliers

Suppliers to FedEx, AutoZone, and International Paper meet enterprise security questionnaires long before they sign. A capable MSP supplies the access controls, continuous logging, and audit-ready evidence those reviews demand, so a Memphis contract is not stalled by a vendor risk assessment.

💳
PCI-DSS: Hospitality and Retail
Beale Street, hospitality, retail

Beale Street venues, restaurants, hotels, and retailers must meet PCI-DSS for cardholder data. The right partner delivers network segmentation, tight access controls, and the documentation an assessor wants to see, so payment data stays protected through a Memphis in May weekend.

🪖
CMMC and NIST 800-171: Defense and Logistics
Defense and federal logistics suppliers

Defense suppliers and freight contractors across West Tennessee face CMMC and NIST 800-171 expectations. Experienced MSPs align controls, logging, and continuous monitoring to federal contractor requirements so a supplier keeps the contracts that depend on protecting controlled unclassified information.

Memphis Managed IT Pricing Guide (2026)

Realistic numbers for budgeting managed it services in the Memphis market, before you take a single sales call.

💰 Typical Pricing

Break-fix hourly$100-$175/hr
Per-user managed IT$95-$175/user/mo
Healthcare / regulated$135-$250/user/mo
Per-device monitoring$80-$150/device/mo
vCIO retainer$1,500-$4,500/mo
Compliance / vCISO$165-$300/hr

📊 Market Overview

MSPs in metro Memphis150-250 (est.)
Median MSP rating5.0 / 5.0
Ratings range (23 rated)3.9 - 5.0
Most common size10-49 employees
Contract lengths1-3 years typical
Remote response SLA15-60 min typical

🏭 Industry Specializations

Logistics & DistributionVery high demand
HealthcareHIPAA-regulated
Medical Device MfgSOC 2 / OT security
Professional ServicesHigh demand
Hospitality & RetailPCI-DSS
Government & EducationSteady demand

Typical Monthly Budget by Business Size

Budget SMB
$900-$2,500
per month · 5-20 users
Standard MSP
$2,500-$6,000
per month · 20-50 users
Mid-Market
$6,000-$12,000
per month · 50-120 users
Enterprise
$12,000+
per month · 120+ users

Ranges in US dollars based on Memphis market data, which sits roughly 10 percent below the national average in line with the local cost of living. Specialized work (HIPAA, SOC 2, PCI-DSS, CMMC, vCISO) is typically billed separately at $165-$300 per hour.

How to Choose the Right Managed IT Provider in Memphis

Most MSP contracts run 1–3 years, so the choice sticks. Work through the framework below to compare providers and sidestep an expensive mismatch.

Our Ranking Methodology: How Best IT MSP Ranks Memphis MSPs

Every provider on this page is screened before it is listed. Ratings come from published Google review data, then get cross-checked against verified company size, location, website, and service details. Across the 23 rated Memphis providers the median Google rating is 5.0 and the range runs 3.9 to 5.0, drawn from 724 reviews in total; four further vetted firms publish no Google rating yet and are shown unrated rather than scored on guesswork. Organic position is earned on that data and is never for sale.

1. Technical Certifications Verified engineer credentials from a certified team: Microsoft Solutions Partner, Cisco, CompTIA, CISSP, AWS, and SOC 2 or ISO 27001 attestation. Ask which named engineer holds which credential.
2. Compliance Depth Documented HIPAA, SOC 2, PCI-DSS, and CMMC experience, which matters given the Medical District, the Fortune 500 supply chains, and Beale Street's card volume.
3. SLA Guarantees Contractual uptime commitments and guaranteed response times in writing, not stated targets on a slide. Confirm the clock starts at ticket receipt.
4. Industry Specialization Real sector experience in the industries served across Memphis: logistics and distribution, healthcare, medical device manufacturing, finance, and professional services.
5. Review Consistency Consistent, cross-platform review sentiment. The Memphis median is 5.0 of 5 across 23 rated providers, with a 3.9 to 5.0 range and 724 reviews behind it.
6. Business Continuity A reviewed disaster recovery plan, tested data backup, and proven failover, so business continuity is something you have rehearsed rather than promised.

Define Your Service Scope First

Decide whether you need fully managed it services, co-managed it, or project-based help before you send RFPs. Providers built for each model carry very different team structures and pricing, and naming your scope early prevents a costly mismatch.

📍 Why Choose a Local Memphis Team

Ask for dispatch SLAs by area, not a blanket 'Memphis'. A provider on the Poplar corridor quoting one-hour on-site response to Southaven, Millington, or West Memphis should show how it staffs that coverage with local technicians across the tri-state line.

📋 Audit Their Compliance Experience

If you handle patient data, cardholder data, or a Fortune 500 vendor questionnaire, ask for documented proof of HIPAA, PCI-DSS, or SOC 2 work plus a current cyber liability certificate, rather than accepting a verbal claim.

📊 Benchmark Their SLA Metrics

Request real mean-time-to-respond and mean-time-to-resolve figures pulled from the provider's ticketing system. Strong Memphis MSPs share CSAT scores openly; reluctance to do so is a warning sign.

🚀 Ask About Onboarding

Confirm there is a documented onboarding process, usually 30 to 90 days, covering discovery, documentation, tool deployment, and a clean transition plan, so the first month does not turn into chaos.

🚩 Red Flags to Watch For

  • No NOC, with all monitoring handled manually by whoever is on call
  • Vague contracts that never define a response-time SLA
  • No cyber liability insurance, or an unwillingness to share the certificate
  • No track record with HIPAA, SOC 2, or PCI-DSS for regulated clients
  • Cannot supply client references in your own industry

10 Questions to Ask Every Memphis MSP Before You Sign

01What is your guaranteed remote response time as a contractual SLA, not an internal target?
02Do you run your own NOC and SOC, or is monitoring outsourced to a third party?
03How many of your technicians are local to the Memphis metro versus working remotely?
04Will you show me your last 90 days of CSAT scores?
05What security stack do you deploy, and do you monitor it 24/7?
06How do you support HIPAA, SOC 2, or PCI-DSS compliance for the data I handle?
07Do you carry cyber liability insurance, and what is the coverage limit?
08Walk me through exactly what your first 30 days of onboarding look like.
09Have you supported a logistics or healthcare client like me, and can I speak with one?
10What happens, step by step, when a critical incident hits at 2am on a Sunday?

Memphis Managed IT: Buyer's Guide

Most Memphis managed IT providers charge about $95 to $175 per user per month for fully managed IT, or $100 to $175 per hour for break-fix and project work. Regulated healthcare and finance clients sit at the higher end because of added security and compliance work. Ask each provider what is bundled into the per-user rate so you can compare quotes on the same basis.
A standard Memphis managed IT plan includes 24/7 monitoring, a help desk, patching and updates, endpoint security, and backup, usually for a flat per-user monthly fee. Major projects, new hardware, deep compliance audits, and large migrations are typically quoted separately. Get the line between recurring service and one-time project work in writing before you sign.
Managed IT gives a Memphis business a flat monthly fee and proactive coverage, which fits firms that need predictable uptime. Break-fix ($100 to $175 per hour) can work for very small offices that rarely need support but leaves you exposed between incidents. A full in-house hire costs more once you include benefits and after-hours gaps, so many teams choose co-managed IT to extend the staff they have.
Choose a Memphis MSP on verified reviews, a written service level agreement, and clear pricing, not marketing claims. Confirm the help desk is local or in-country and not offshored, ask for client references in your industry, and have them walk through their security stack. The providers on this page are ranked on real Google ratings and verified company data so you can shortlist three and compare.
Ask every Memphis provider for a written response time in their service level agreement. Strong MSPs acknowledge critical, business-down issues within about 15 to 60 minutes and staff a 24/7 help desk for after-hours coverage. A response time you can hold them to in writing matters more than a vague promise of fast support.
Many Memphis providers offer 24/7 monitoring and after-hours support, but coverage varies, so confirm it. Ask whether the help desk is staffed in-house and in-country or outsourced to an offshore call center, because that drives both response speed and how well technicians know your environment.
Most Memphis MSPs bundle managed detection and response, multi-factor authentication, patching, backup and disaster recovery, and security-awareness training, with dark-web monitoring and a 24/7 SOC on higher tiers. Ask which controls are included in the base plan versus sold as add-ons, since that is where quotes diverge most.
Memphis providers commonly support HIPAA, SOC 2, PCI-DSS, and CMMC and NIST 800-171, aligning the right controls, documentation, and audit evidence to each. Tell a provider your specific obligation up front and ask for proof they have taken a client through that exact framework, not just general familiarity with it.
Common Memphis specialties include healthcare, finance, and professional services, plus professional services and small-to-midsize businesses across the metro. An MSP that already supports firms in your sector will know your software, compliance needs, and workflows, which shortens onboarding and reduces risk.
Yes. Co-managed IT lets a Memphis provider extend your internal staff rather than replace it, covering after-hours support, security, and specialized projects while your team keeps day-to-day control. It is a common fit for organizations that have one or two IT people who are stretched thin.
A good Memphis MSP starts with a discovery and documentation phase, then a phased cutover planned around your schedule to keep downtime minimal. Ask any provider to walk through their onboarding and transition plan, how they handle your existing tools and data, and what the first 30 days look like.
The Memphis ranking is earned on real Google ratings and verified company data, not payment. Organic position is never for sale. A provider can rent a clearly labelled Featured Partner or Sponsored spot, which is always marked as such and never mixed silently into the merit ranking below it.
This page lists 27 vetted managed IT providers serving Memphis, TN, ranked best-first on verified Google ratings up to 5 stars. Compare them side by side on services, size, certifications, and reviews, then shortlist three and request quotes.

Compare Managed IT Providers in Other Southern Metros

Memphis is one of several Southern hubs in our directory. Compare local MSP markets, pricing, and certifications across the region.

See the Tennessee MSP Market Report for the statewide ranking, pricing and city-by-city coverage.

Looking for a managed IT provider Memphis businesses trust?

Weigh the providers above on rating and verified data, then get a free assessment to benchmark your current setup. No obligation, no sales pressure.

Browse All Cities