Best Managed IT Service Providers in Longview, TX

Longview's managed IT field is seven firms deep and all seven are in Longview. Six of the seven verified providers below publish a Longview street address within 5.4 miles of City Hall and the seventh names Longview as its base without publishing one. Eight competitors answer Longview searches from Dallas, Arlington, Houston, Whitehouse or Tyler, and the deepest review records in the local results belong to an office-supply store, an internet provider and a phone-repair shop. None of them is listed.

7
verified providers
5
median rating
6
with a Longview street address
5.4
farthest office, miles
2026
last verified

Managed IT Services Companies in Longview

Ranked by rating & verified data · Updated October 2026

7 managed IT service providers in Longview, TX are ranked below, each shown with its verified Google rating and review count. Leading the list are Cynergy Technology, SaDi Consulting, and Pivvr. Between them they carry 104 verified Google reviews, a median of 15 per provider.

Vetted by the Best IT MSP editorial team · Last updated October 2026

1
Cynergy Technology
Longview, TX (1.9 miles from City Hall)
Managed IT Cybersecurity Cloud Helpdesk Network Backup & DR vCIO Compliance VoIP Microsoft 365

Cynergy Technology holds the deepest review record on this page, a 5.0 across 28 Google reviews with every one of them at five stars, and works from 1614 East Fairmont Street, 1.9 miles from City Hall. It is also the largest firm here, running offices across East Texas from a Tyler headquarters and claiming more than 42 years of experience on its own banner. Its managed offering is the most specifically itemised in the market: help desk and 24x7 monitoring on a US-based NOC, patch and vulnerability management on a set schedule, endpoint security with MDR escalation, Microsoft 365 licence and Intune policy care, backup with restore testing, network monitoring down to switch and access point health, compliance templates and audit reporting for HIPAA, FERPA and PCI, and scheduled plus emergency onsite dispatch. It is the only listed provider to include a dedicated virtual CIO and a senior network administrator at no additional cost, and the only one naming government, education and law enforcement among its sectors, with engineers screened for CJIS access. Two notes on the numbers. The 5.0 across 28 is its separate Longview Google listing; the directory's Tyler page carries the Tyler office's 4.9 across 74, and both are real. And while it displays Microsoft, Cisco, Veeam, Datto, Dell, Lenovo, Sophos, VMware, Ruckus and 3CX logos plus a Texas Cyberstar badge, it describes its staff certifications only as 'Gold/Platinum level' without naming the programme, so ask which ones.Source: Google Business Profile & company website · Verified October 2026

50–249 employees
Est. 1984
5.0 28 reviews Google
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2
SaDi Consulting
Longview, TX (3.3 miles from City Hall)
Managed IT Cybersecurity Cloud Helpdesk Network vCIO VoIP Microsoft 365

SaDi Consulting is the only listed Longview provider that sells co-managed IT as a named line beside a fully managed one, which makes it the obvious first call if you already employ one administrator and want to keep them. It works from 3122 Nealy Way Suite 310, 3.3 miles from City Hall, with a second office in Houston, and holds a 5.0 across 16 Google reviews with all 16 at five stars. Its six published lines are a fully managed IT department billed at a flat monthly rate, co-managed IT, IT security covering endpoint security, antivirus and incident response, Microsoft cloud services including Microsoft 365, VoIP with unlimited calling and texting and an auto attendant, and network infrastructure support. It frames the work around four pillars it calls Security Planning, Scalability Analysis, In-Depth Business Discovery and Vigilant Support, and promises 'No Mysteries in Pricing' without publishing a rate. Its own testimonials name manufacturing, medical, oil and gas supply, legal, commercial construction and church clients. Two gaps to ask about. It publishes no founding year, and its own 'Over 15 Years' claim does not match the 2017 start date the directory recorded previously. And it names no team member and no certification anywhere on the site, so ask who would hold your account.Source: Google Business Profile & company website · Verified October 2026

1–9 employees
5.0 16 reviews Google
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3
Pivvr
Longview, TX (no street address published)
Managed IT Cybersecurity Cloud Helpdesk Network Backup & DR

Pivvr is the only listed Longview provider that publishes service levels, and they are specific: a 99.9 percent uptime SLA, a response target under 15 minutes for critical issues, a resolution target under 4 hours for priority incidents and 24/7 support hours. It holds a 5.0 across 14 Google reviews, all 14 at five stars, and shows '17+' under the label Years Experience. Its managed pillar is itemised as proactive monitoring and maintenance, helpdesk and on-site support, network and firewall management, email and web hosting, data backup and disaster recovery and vendor management, and it names oil and gas services first among the sectors it serves, advertising 24/7 monitoring for the networks keeping remote operations connected. Two things belong on the card. It describes itself as 'Two Pillars. One Partner.', the second pillar being custom software development covering web applications, CMMS and asset tracking, workflow automation, multi-tenant SaaS and API integrations, so compare it carefully against a pure managed IT firm. And it publishes no street address anywhere, on its site or its Google listing, saying only 'Based in Longview, TX', with a Google pin 6.1 miles west of City Hall. Its service area is Longview, Tyler, Marshall and Kilgore.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
5.0 14 reviews Google
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4
Absolute Technology Solutions
Longview, TX (1.2 miles from City Hall)
Managed IT Cybersecurity Cloud Helpdesk Network Microsoft 365

Absolute Technology Solutions publishes the clearest plan structure of any firm on this page, splitting its IT support into three named options, remote monitoring and management, unlimited consulting services and pay-as-you-go, which makes it unusually easy to work out what you are buying. It works from 418 Lake Lamond Road, 1.2 miles from City Hall, with a second office in Nacogdoches, and holds a 4.9 across 15 Google reviews. Its managed line covers workstation, server and third-party patch management, managed anti-virus and UTM, managed firewall, managed network appliances, managed printers and multifunction devices, virtual servers and onsite plus remote support, with authorized-reseller logos for Microsoft 365, Fortinet, Webroot, LastPass and Keeper. It also states a commitment to help clients eliminate the costly middle man from hardware and software purchases, which is a procurement stance worth testing. One thing to weigh: it runs a separate creative division selling graphic design, web design and development, SEO and marketing, and several of its own client reviews describe website launches and logo work rather than IT. It is listed because its managed IT offering stands on its own, but ask which team would hold your account. It names no leadership and no founding year.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
4.9 15 reviews Google
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5
Cyber Consulting Service
Longview, TX (5.4 miles from City Hall)
Managed IT Cybersecurity Cloud Backup & DR Compliance Microsoft 365

Cyber Consulting Service is the most security-first firm on this page, leading its own site with 'Managed IT & Cybersecurity for Longview & East Texas Businesses' and organising everything into one three-step model it calls visibility to protection to response. Step one is CCS Sentinel, its endpoint product covering monitoring, patching, scripting and alerting on supported workstations and servers. Step two is recovery-focused Microsoft 365 data protection for Exchange Online, OneDrive, SharePoint and Teams. Step three is SaaS identity alerting. Around that it sells data governance through Microsoft Purview configuration, cloud security monitoring and an AI voice line for call handling and scheduling, and it offers a free security assessment. It names eight target sectors, including law firms, accounting practices, healthcare practices, oil and gas companies and real estate and title companies, which is the most specific sector list in this market. It works from 3200 Brent Road, 5.4 miles from City Hall and the farthest listed address here. Judge it on review depth too: its 5.0 rests on just 4 Google reviews, the thinnest evidence on this page, which the review-weighted ranking discounts accordingly. It names no founding year and no team member, referring only to 'CCS's founder', and while it serves Longview from East Texas roots it also states that it serves organisations across the United States.Source: Google Business Profile & company website · Verified October 2026

1–9 employees
5.0 4 reviews Google
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6
Longview I.T.
Longview, TX (4.1 miles from City Hall)
Managed IT Cybersecurity Cloud Helpdesk Network Backup & DR VoIP Microsoft 365

Longview I.T. is the most plainly local firm on this page, naming itself after the city and leading with 'Longview's Local IT & Cybersecurity Partner', and its six core lines are exactly the six a small Longview office needs: managed IT services, cybersecurity and EDR, network management, Microsoft 365 and cloud, business VoIP and backup and disaster recovery. It promises rapid-response technical assistance and 24/7 monitoring, runs remote support through Splashtop backed by local on-site service, and staffs Monday to Friday 8am to 5pm with Saturday by appointment, which is a useful boundary to have stated. It holds a 4.6 across 11 Google reviews, including one one-star. Three things a buyer should know before calling. The firm trades as Longview I.T. but its operating entity is BB Tech Services, LLC, confirmed because bbtechservices.org redirects to longviewit.com, and Google carries both names as separate places, so it is listed once here on the record with a Longview street address. It publishes 111 Sherwood Drive on its site while that Google listing shows 5103 West Marshall Avenue, with a third address and three different phone numbers across the sources, so confirm which office and number are current. And its client testimonials are signed only with a first name and a job title, naming no verifiable company, so ask for a Longview reference you can actually call.Source: Google Business Profile & company website · Verified October 2026

1–9 employees
4.6 11 reviews Google
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7
TruePoint Systems
Longview, TX (0.2 miles from City Hall)
Managed IT Cybersecurity Cloud Helpdesk Network vCIO Compliance VoIP Microsoft 365

TruePoint Systems is the closest listed office to Longview City Hall at 0.2 miles, working from 119 West Tyler Street Suite 250 downtown, and it is the oldest continuous presence at that address: it trades under the standing heading 'Formerly Inline Managed Networks', and Inline's own company record gives the same suite and operation since 2005. Its published menu is by some distance the broadest in this market, covering managed IT services, cybersecurity, strategic IT advisory, business communications, SOC and MDR, log management, penetration testing, compliance assessments and cyber insurance, with dedicated HIPAA, PCI DSS, NIST Cybersecurity and ISO 27001 pages that no other listed Longview firm publishes. It sells on 24/7 monitoring and helpdesk support, proactive patching, vendor management for internet and software providers, flat-rate pricing and quarterly IT reviews, and names eight sectors from healthcare and financial services to education and logistics. Two caveats are worth stating plainly. Its 4.1 across 16 Google reviews is the lowest rating on this page and includes three one-star reviews, the widest spread here. And its own site publishes no street address on the homepage, describes the firm as 'a trusted provider of IT services in Addison, Texas' alongside its Longview focus, lists eleven Texas service areas from Longview to Fort Worth, and shows two different phone numbers, so ask which office would actually dispatch.Source: Google Business Profile & company website · Verified October 2026

10–49 employees
Est. 2005
4.1 16 reviews Google
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What Longview Businesses Actually Struggle With

The problems local managed IT providers are hired to solve.

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Two hospital systems carry the compliance load

CHRISTUS Good Shepherd Medical Center employs about 3,000 people in Longview and Longview Regional Medical Center another 1,393, with the Diagnostic Clinic adding 350. The billing offices, imaging centres, coding shops and physician practices in that supply chain hold protected health information with no security staff, so HIPAA compliance lands on whoever manages their IT. Ask which named framework a provider has taken a client through, and ask who audited it, because a compliance service is not a certification.

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Plant floors and oilfield yards do not stop at five

Manufacturing and Mining, Logging and Construction together hold 29.1 thousand metro jobs, nearly three times Professional and Business Services, and Eastman Chemical, Komatsu, AAON, Trinity Rail and Kito-Crosby all run shifts. Most small-business agreements here cover business hours with after-hours by exception. Confirm in writing who answers at 11pm, what they are authorised to fix without waking you, and whether a scanner, handheld or remote-site link sits inside the monthly fee or is billed as a project.

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Three of the seven local firms are one-to-nine people

The local field is seven firms deep and three of them sit in the 1-9 band, with one regional provider at 50-249 and three in between. A thin field means less competitive pressure on price and a real chance your first-choice provider is at capacity, so start the conversation earlier than you would in Dallas and get on-site response times written into the agreement. No listed Longview provider publishes a headcount, so ask how many engineers would actually be on your account.

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A Longview landing page is not a Longview office

Eight competitors publish Longview service pages or rank on Longview queries while answering from Whitehouse, Tyler, Dallas, Arlington, Houston or The Woodlands, and one of them holds 5.0 across 103 reviews from 125 road miles away. One national page is headed 'Proudly Serving Longview' and lists nine Texas offices, none of them here. Six listed providers do publish a Longview address, so the local option exists and takes one minute to verify on a contact page before you sign.

🖨️

Copier dealers and repair shops rank for managed IT

Longview's copier and managed-print trade is large for a city this size and several dealers also sell managed IT, so Datamax, UBEO Business Services, Epic Office Solutions, Visual Edge IT and ETCS all surface on IT searches. So do a phone and electronics repair shop with 276 reviews, an office-supply store with 326, an internet service provider with 297 and a water-damage restoration franchise with 166. A print contract, an internet contract and a managed IT agreement are priced and staffed differently. Comparing them means reading each firm's own homepage, which is how this page was built.

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Hiring your own administrator is harder than it looks

Computer and mathematical occupations are 1.3 percent of Longview metro employment, about a third of the 3.4 percent national share, at a mean $43.66 an hour, and the information sector holds just 1.0 thousand of the metro's 123.7 thousand nonfarm jobs. There is no deep bench to recruit from and Dallas is 125 miles down I-20 paying more. One fully loaded systems administrator costs a 25-person Longview firm more than a fully managed agreement for the whole office, which is why predictable per-user pricing wins here.

The Longview IT Market in 2026

Two Hospitals and a Chemical Plant Set the Agenda

Longview's IT demand starts in healthcare and manufacturing, and the top of the employer list says so plainly. CHRISTUS Good Shepherd Medical Center employs about 3,000 people here, Eastman Chemical 1,510 and Longview Regional Medical Center 1,393, with the Diagnostic Clinic of Longview adding 350. Health care and social assistance is also the largest industry for Longview residents at 5,330 workers. A 20-person imaging centre, billing office or coding shop in that supply chain holds protected health information and employs nobody to patch a server or monitor a firewall, so it buys managed it services, cybersecurity services and cloud services instead of hiring for them. HIPAA compliance decides shortlists in this city, and compliance support is a named line item on Cynergy Technology's own managed-services page rather than an afterthought.

Oil, Gas and the Plant Floor Fill the Rest of the Order Book

Longview's second block of demand is industrial, and it has been since the East Texas oil field made the city its business centre in the 1930s. Manufacturing employs 14.6 thousand across the metro and Mining, Logging and Construction another 14.5 thousand, a combined 29.1 thousand against Professional and Business Services at 10.6 thousand. Inside the city limits Komatsu builds mining equipment with 675 employees, AAON Coil Products 613, Trinity Rail 450 and the Kito-Crosby Group 400, while Eastman Chemical broke ground on a 1.2 billion dollar Longview plant announced in March 2024, 204 jobs targeted for 2027. Plant floors and oilfield service yards need network monitoring, handheld and barcode support and a help desk that answers a second-shift call. Pivvr names oil and gas services first among the sectors it serves and advertises 24/7 monitoring for the networks keeping remote operations connected, so ask any provider what happens when a scanner fleet or a remote site drops at 11pm.

What Longview Providers Actually Sell

Seven verified providers support Longview businesses and nine service lines repeat across nearly all of them. Managed it services and it support carry the monthly fee, 24/7 monitoring and proactive monitoring patch systems before staff notice, help desk support answers the tickets, patch management and endpoint security protect the workstations, backup and disaster recovery proves the restore, network monitoring covers the firewalls, switches and access points, and it consulting with vcio work sets the three-year plan. Cynergy Technology includes a dedicated virtual CIO and a senior network administrator at no additional cost, which is the most specific vcio claim in the market. Co-managed it suits a company that already employs one administrator, and SaDi Consulting sells it as a named line beside its fully managed option. Cloud services and Microsoft 365 work appear on six of the seven rosters, which matters whenever a clinic needs to migrate mailboxes to Microsoft 365 and stay compliant with HIPAA at the same time. Voip and unified communications sit beside IT on four of the seven, and vendor management appears by name on Pivvr's own service list. Ask a responsive provider which lines it will secure for you, which it only monitors, and how fast it responds when a server stops.

All Seven Listed Providers Are in Longview, Because Distance Was Measured

Longview's local supply is small, local and checkable. Six of the seven listed providers publish a Longview street address: TruePoint Systems at 119 West Tyler Street Suite 250, Absolute Technology Solutions at 418 Lake Lamond Road, Cynergy Technology at 1614 East Fairmont Street, SaDi Consulting at 3122 Nealy Way Suite 310, Longview I.T. at 111 Sherwood Drive and Cyber Consulting Service at 3200 Brent Road. Every one of those sits between 0.2 and 5.4 straight-line miles of City Hall at 300 West Cotton Street, measured from each firm's own published address against Census coordinates for City Hall. The seventh, Pivvr, says only 'Based in Longview, TX' and publishes no street address on its site or its Google listing, whose pin sits 6.1 miles west, and its card says so. No candidate landed in the 16-to-23-mile band this directory road-tests, so no driving route was needed here: the nearest rejected out-of-town firm is 34 miles away in Tyler and the rest are 100 miles and further. One upside of a field this local is that on-site support is a short drive for all seven; remote help desk support and 24/7 monitoring never depended on it anyway.

Page One Is Half Answered From Dallas, Tyler and Whitehouse

Search Longview for managed IT and much of page one answers from somewhere else. Texas Integrators publishes a full 'Managed IT Services in Longview, Texas' page whose only location is Whitehouse, about 40 miles southwest, with no street address anywhere. DOCUmation runs a Longview IT project management page headed 'Proudly Serving Longview' and lists offices in San Antonio, Austin, Dallas-Fort Worth, Houston, Midland, Abilene, Athens, Tyler and the Valley, none of them Longview. Visual Edge IT's Longview page belongs to a national managed-print rollup answering a toll-free 800 number. The Maps results add Prototype IT at 13155 Noel Road in Dallas, holding 5.0 across 103 reviews and about 125 road miles out, Contigo Technology in Dallas, Desert IT Solutions in Arlington, Techspedite in The Woodlands, and a Houston office of the Canadian integrator Long View Systems, which surfaced purely on the words in its name. Eight competitors publish Longview service pages or rank on Longview queries with no Longview address, and none of them is listed. A city page is not an office, and reading each site is the only way to tell.

Copier Dealers, Repair Shops and Alarm Installers Rank Here Too

Google's own categories mix managed IT providers with businesses that are not managed IT providers, and in Longview the biggest review counts belong to the second group. The office-supply store on West Loop 281 holds 4.4 across 326 reviews. Sparklight, an internet service provider, holds 4.0 across 297. Longview Tech Pros holds 4.8 across 276 under Electronics repair shop, Cell phone accessory store and Mobile phone repair shop. SERVPRO of Longview holds 4.8 across 166 cleaning up water and fire damage. LiamTek holds 4.9 across 116 as a computer repair shop started in April 2011 by a former Army National Guard combat medic whose own stated goal is rapid, precise repair. UBEO Business Services holds 4.9 across 63 renting copiers, Epic Office Solutions 4.9 across 37 supplying office equipment, Saber Defense Technology 5.0 across 28 installing burglar alarms, and Bullock Protection 4.9 across 12 supplying security guards and process servers. An educational consultant with 161 five-star reviews and a business-exit coach with 10 both ranked for 'IT consulting Longview TX'. None is listed. Reading about 18 websites is how those were separated from the seven that monitor networks and staff a business help desk.

Key Longview Neighborhoods / Submarkets
Downtown Longview Greggton Spring Hill Pine Tree Judson Road Corridor North Longview South Longview Northcutt Heights Owings Heights Hunters Creek Lake Cherokee Kilgore Gladewater White Oak Hallsville Lakeport

Longview IT Submarkets at a Glance

Downtown Longview and the cultural district

The 320-acre cultural district the city designated in 2019, holding City Hall at 300 West Cotton Street, the 1932 Gregg County Courthouse at 101 East Methvin Street, Longview World of Wonders, the Longview Museum of Fine Arts and the Longview Arboretum four blocks west. TruePoint Systems works from 119 West Tyler Street Suite 250, 0.2 miles from City Hall and the closest listed office on this page. Law firms, title companies and accounting practices here buy help desk support and compliance support rather than infrastructure projects.

The Judson Road medical and retail corridor

The Judson Road spine running north from downtown to Loop 281, holding Longview Regional Medical Center, the Diagnostic Clinic of Longview and most of the city's professional suites, where 2001 Judson Road asks the highest published office rent in the market at $18.00 a square foot. SaDi Consulting works from 3122 Nealy Way Suite 310 off the north end of it, 3.3 miles from City Hall. This is where HIPAA compliance is load-bearing, because most of the small offices in the hospital supply chain have no internal security staff.

The Eastman and Loop 281 East industrial belt

The east-side plant corridor along Loop 281's controlled-access half and East Whaley Street, where Eastman Chemical employs 1,510 people and is building a 1.2 billion dollar plant targeted for 2027, with Profrac and Trinity Rail nearby. Manufacturing and Mining, Logging and Construction together hold 29.1 thousand metro jobs. Longview Computer and Network Solutions publishes 1625 East Loop 281 and is named in the notes on this page rather than the table, because it carries no Google rating.

West Longview, Greggton and the Marshall Avenue corridor

The West Marshall Avenue and West Loop 281 spine through the old annexed town of Greggton, which is where most of this market's providers actually sit. Absolute Technology Solutions works from 418 Lake Lamond Road 1.2 miles out, Cynergy Technology from 1614 East Fairmont Street 1.9 miles out, Longview I.T. from 111 Sherwood Drive 4.1 miles out and Cyber Consulting Service from 3200 Brent Road 5.4 miles out, the farthest listed address on this page. Office space along here asks $9.00 to $12.00 a square foot.

The CHRISTUS Good Shepherd campus and south Longview

The South Mobberly Avenue and High Street area around CHRISTUS Good Shepherd Medical Center, Gregg County's largest employer at about 3,000 jobs, with LeTourneau University's 1946 campus at 2100 South Mobberly Avenue beside it. The clinics, practices and billing offices in this quarter are the core HIPAA market, and LeTourneau and the school districts put FERPA alongside it, which Cynergy Technology names explicitly in its Compliance and Policy line.

Kilgore, Gladewater, White Oak and the 25-mile ring

The ring of small East Texas towns inside the service radius, all of which appear on local providers' own service-area lists. Pivvr names Longview, Tyler, Marshall and Kilgore, Leath Tech names Tyler, Marshall, Kilgore, Gladewater, White Oak, Hallsville and Gilmer, and Datamax names Carthage, Diana, Gilmer, Gladewater, Hallsville, Jefferson, Kilgore, Linden, Marshall and White Oak. Targeted searches for MSPs headquartered in Kilgore, Gladewater, White Oak and Hallsville returned none, so the whole local field is Longview-based. Tyler, 35 miles west, is past the 25-mile limit altogether and has its own page.

81,638
City population (2020 Census)
83,668
City population (2024 est.)
297,315
Longview metro population (2025)
4,316
Gregg County establishments (2024)
74,876
Gregg County employment (2024)
$63,340
Median household income (2024)
7
Verified MSPs listed
$43.66/hr
Metro computer & math mean wage
Major Longview Area Employers
CHRISTUS Good Shepherd Medical Center Eastman Chemical Longview Regional Medical Center Dollar General Komatsu AAON Coil Products Gap Inc. Trinity Rail Kito-Crosby Group LeTourneau University

Cybersecurity Context for Longview Businesses

National figures and local capability that set the stakes for a Longview buyer.

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$4.99M global average breach cost, 247 days to contain

IBM put the global average cost of a data breach at 4.99 million dollars in 2026, a rise of about 12 percent to a new high, with the United States average reported at 11.5 million and a mean 247 days to identify and contain one. A 30-person Longview billing office does not reach those numbers, but a reportable breach of protected health information brings notification costs, an audit and a contract review from every health system it serves.

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Protected health information is the local target

Health care and social assistance is the largest industry for Longview residents at 5,330 workers, and two hospital systems employing 4,393 people between them multiply the number of small offices holding patient records. Ask how a provider segments a practice-management or imaging server from the rest of the office network, how it would verify a restore, and how quickly it can bring one back. Cynergy Technology states that its backup line includes restore testing, which is the right thing to ask every provider to put in writing.

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Security here is sold as monitoring, not as leadership

No listed Longview provider publishes a virtual CISO offering. What the seven do sell is named and checkable: Cynergy Technology runs endpoint detection with MDR escalation options plus patch and vulnerability management on a set schedule; TruePoint Systems publishes SOC and MDR, log management, penetration testing and compliance assessment lines; Cyber Consulting Service sells an endpoint product it calls CCS Sentinel plus SaaS identity alerting and cloud security monitoring; Longview I.T. names cybersecurity and EDR; SaDi Consulting lists endpoint security, antivirus and incident response. If you need board-level security leadership, say so early and ask who would provide it.

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Your provider is inside your security boundary

A managed service provider holds privileged access to every client system, so its own posture becomes part of yours. Only two of the seven listed firms publish a vendor badge on their own site, and not one publishes an independently audited standard, which is worth knowing rather than worth panicking about: it means you have to ask. Request a named framework, an auditor and a date, because a vendor logo is not an audit and 'partner-certified technicians' is not a certification.

What's Included in Managed IT Services?

Managed IT covers several stacked layers, not one flat plan. The list below shows the functions Longview providers usually bundle at each level of coverage.

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Fully Managed IT

Most Requested

Your provider becomes the entire IT function. With no in-house technicians on payroll, the MSP owns every system, ticket, and vendor relationship.

  • ✓Round-the-clock remote monitoring and alerts (RMM)
  • ✓Unlimited helpdesk across Tier 1, 2 & 3
  • ✓Patch management for endpoints & servers
  • ✓Antivirus and EDR (Endpoint Detection & Response)
  • ✓Data backup and disaster recovery (BDR)
  • ✓Network upkeep across firewall, switches, and Wi-Fi
  • ✓Microsoft 365 and Azure administration
  • ✓Staff onboarding and offboarding
  • ✓vCIO input and quarterly IT strategy reviews
  • ✓Vendor coordination and procurement

Best for: Small and mid-size firms of 10–150 users running without in-house IT

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Co-Managed IT

Rising Demand

Your in-house IT staff runs daily operations while the provider covers overflow, plugs skill gaps, and supplies specialist depth on demand.

  • ✓NOC (Network Operations Center) overflow capacity
  • ✓Evening and weekend helpdesk cover
  • ✓Security specialists and vCISO services
  • ✓Cloud design and migration projects
  • ✓Compliance program oversight
  • ✓Heavy project work (ERP, infrastructure refreshes)
  • ✓Shared access to RMM and PSA tooling
  • ✓Team training and skill augmentation
  • ✓Backup and DR supervision
  • ✓Executive reporting and board-level briefings

Best for: Growing companies of 50–500 users backed by 1–5 internal IT staff

How Longview MSPs Structure Their Support Tiers

Tier 1: Front-Line Fixes

Covers password resets, everyday connectivity, app installs, printer faults, and M365 user requests. Most close in under 30 minutes, worked by front-line helpdesk staff.

Tier 2: Deeper Diagnosis

Handles server faults, network trouble, security incidents, tangled application errors, and failed backups. Escalated to senior technicians who hold deeper system access.

Tier 3: Deep Engineering

Owns infrastructure design, cloud architecture, large migrations, live disaster-recovery execution, and in-depth security investigations. Run by senior engineers and solution architects.

IT Compliance Requirements for Longview Industries

The frameworks Longview managed IT providers help local businesses meet.

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HIPAA
CHRISTUS Good Shepherd, Longview Regional and their supply chain

Applies to every practice, billing office, imaging centre, coding shop and device supplier around the city's two hospital systems, and to any vendor touching protected health information. Cynergy Technology names HIPAA alongside FERPA and PCI in its Compliance and Policy line and offers templates and reporting for audits, and TruePoint Systems publishes a dedicated HIPAA service page. Treat both as a service, not a credential, and ask for the risk assessment, the business associate agreement and the date of the last one.

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FERPA and CJIS
LeTourneau, East Texas Baptist, Longview ISD, Pine Tree ISD, Kilgore College

Relevant to the universities, school districts and community colleges that make education and health services the metro's second-largest sector at 18.6 thousand jobs, and to the law-enforcement agencies alongside them. Cynergy Technology is the only listed provider that names FERPA, publishes K-12, government and law-enforcement among the sectors it serves, and states that it screens its engineers for CJIS access. If a contract clause names FERPA or CJIS, make it the first question you ask.

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NIST, CIS and ISO 27001
Chemical, equipment and rail-car procurement

Increasingly demanded before a chemical plant, an equipment manufacturer or a private-equity-backed buyer will sign, and Longview has 14.6 thousand metro manufacturing jobs feeding exactly those supply chains. TruePoint Systems publishes NIST Cybersecurity and ISO 27001 service pages, the only listed provider that does. No listed Longview provider publishes an independently audited SOC 2 report, so a buyer who needs one should ask early and expect to look at Tyler or Dallas as well. A seal in a footer is not an audit report; ask to read the report and check its date.

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PCI DSS
Retail along Loop 281 and the Judson Road corridor

Applies wherever card payments are taken, covering the 5,189 Longview residents working in retail trade plus the restaurants and venues along Loop 281 and Judson Road. Cynergy Technology names PCI in its Compliance and Policy line and TruePoint Systems publishes a PCI DSS service page. Ask a provider to show how it separates a payment terminal network from the office network, because flat networks are where PCI assessments fail.

Longview Managed IT Pricing Guide (2026)

What Longview and Gregg County businesses typically pay, and what moves the number.

💰 Typical Pricing

Published regional entry plan (Tyler)from $1,500/mo
Published regional priority plan (Tyler)from $2,250/mo
Hourly band (Clutch, Dallas MSPs)$100-$199/hr
Minimum project size (Clutch, Dallas)$1,000-$5,000
Only published local SLA99.9% uptime
Metro computer & math mean wage$43.66/hr

📊 Market Overview

Providers ranked on this page7
Rated on verified Google reviews7 of 7
Longview street address6 of 7
Farthest listed office5.4 miles
Candidates screened and not listedabout 73

🏭 Industry Specializations

Healthcare & health administrationHighest demand (HIPAA)
Manufacturing & chemicalsHigh demand
Oil, gas & oilfield servicesHigh demand
Distribution, warehousing & logisticsHigh demand
Legal, insurance & accountingSteady demand
Education, government & nonprofitModerate demand (FERPA, CJIS)

Typical Monthly Budget by Business Size

Small Longview office
$1,000-$2,400
per month · 1-15 users
Growing Gregg County SMB
$2,400-$6,000
per month · 16-40 users
Clinic, plant or multi-site
$6,000+
per month · 40+ users, HIPAA or multi-site scope

No listed Longview provider publishes a rate card, so these bands are built from the evidence that does exist rather than presented as quotes. One local firm publishes service levels instead of prices: Pivvr posts a 99.9 percent uptime SLA, a response target under 15 minutes for critical issues, a resolution target under 4 hours for priority incidents and 24/7 support hours. The nearest covered market with published plan prices is Tyler, 35 miles west, where Integris lists an Empower plan from $1,500 a month and Empower+ from $2,250 without stating a seat count. Hourly figures are Clutch's bands for Dallas-area managed service providers, where 9 of the 20 shown sit at $150-$199, 4 at $100-$149 and 4 at $200-$300, with minimum project sizes of $1,000 for 13 of them, because Clutch does not cover Longview. The monthly tiers above read those against national per-user benchmarks of roughly $70-$200 and should be treated as a budgeting range. Metro computer and mathematical wages average $43.66 an hour against $57.73 nationally, which is why Longview prices below Dallas for the same scope. SaDi Consulting advertises a fully managed IT department at a flat monthly rate without stating the rate, so ask any provider to confirm in writing what sits inside the per-user fee and what is billed separately.

How to Choose the Right Managed IT Provider in Longview

Most MSP contracts run 1–3 years, so the choice sticks. Work through the framework below to compare providers and sidestep an expensive mismatch.

Our Ranking Methodology: How Best IT MSP Ranks Longview MSPs

We rank Longview managed IT providers on verified Google ratings and real company data, never on payment. Every provider was found through an Apify Google Places sweep of 72 places, SERP discovery across three Longview phrasings, targeted searches of the surrounding towns and the directory's own Tyler roster, measured against a 25-driving-mile radius from Longview City Hall at 300 West Cotton Street, and read against its own website to confirm it sells ongoing managed it services to businesses. No candidate landed in the 16-to-23-mile band that gets road-tested, so every listed office is 0.2 to 5.4 straight-line miles out and the nearest rejected out-of-town firm is 34 miles away. Ranking uses a review-weighted rating, so a 5.0 from 28 reviews outranks a 5.0 from 4. The median rating across the 7 listed providers is 5.0 and review depth runs from 4 to 28, which is why the weighting matters. The six criteria below are how we rank; the checklist and the ten questions after them are how to choose. Best IT MSP is independent, does not sell IT services and does not appear in its own rankings.

1. Verified Google rating, weighted by review depth A star rating is only as trustworthy as the reviews behind it, so review volume pulls thin five-star records toward the market baseline. All 7 listed providers are rated and all seven carry a published star breakdown taken from their Google Business Profile, with the counts checked to sum exactly to the review total. Firms with no verifiable rating are held back rather than ranked on evidence that does not exist, which is why Nexus IT Solutions, Longview Computer and Network Solutions, Harlin ITS and Business Computer Solutions are named in the notes and not in the table.
2. Confirmed managed IT offering, read on the firm's own site Read on the provider's own homepage, never from a directory category. This is how an office-supply store with 326 reviews, an internet service provider with 297, a phone-repair shop with 276, a water-damage restoration franchise with 166, a computer repair shop with 116, three copier dealers, a burglar-alarm installer, a security-guard firm, an educational consultant with 161 five-star reviews and a business-exit coach were separated from the seven that monitor networks and staff a business help desk. Two local firms were dropped on their own words rather than their category: one leads its service list with Computer Repair and offers 'as-needed' solutions, which is break-fix, and another states that its services are available to business and residential customers alike.
3. Distance measured from the firm's own published address Every address was taken from the firm's own contact page or its Google Business Profile and measured against US Census coordinates for Longview City Hall, never estimated from a town a firm claims to serve. Nothing landed in the 16-to-23-mile band this directory routes on real OSRM driving directions, so no road figure is quoted and none was needed: the seven listed offices sit 0.2 to 5.4 straight-line miles out and the nearest rejected out-of-town firm, in Tyler, is 34 miles out. The 25-driving-mile limit is absolute, which is why Tyler, Whitehouse, Dallas, Arlington, Houston and The Woodlands firms are off this page whatever their rating.
4. A real address, not a city landing page Eight competitors publish a Longview service page or rank on a Longview query with no Longview street address, answering from Whitehouse, Tyler, Dallas, Arlington, Houston and The Woodlands. Six listed providers do publish a Longview address. Pivvr is the one exception on this page, kept because its entire site is Longview and East Texas rather than a single landing page, because its Google pin sits well inside the radius, and because its managed offering is itemised down to vendor management, with the missing address stated on its card.
5. One company, one row, one office's rating Multi-office firms appear once, carrying the rating of the office inside this radius. Cynergy Technology runs offices across East Texas from a Tyler headquarters, and the figure used here is its separate Longview Google listing at 5.0 across 28 reviews, not the Tyler record of 4.9 across 74 that the directory's Tyler page carries. Longview I.T. and BB Tech Services are one firm under two Google listings, confirmed because bbtechservices.org redirects to longviewit.com and that site names BB Tech Services, LLC as its operating entity; it is listed once, on the listing that carries a Longview street address.
6. Certifications only where the firm publishes one A compliance service is not a certification, and 'partner-certified technicians' is not a credential. Only two of the seven publish a vendor badge on their own site, so only two rows carry a certification claim: Cynergy Technology shows Microsoft and Cisco partner logos alongside Veeam, Datto, Dell, Lenovo, Sophos, VMware, Ruckus and 3CX, plus a Texas Cyberstar badge, and Absolute Technology Solutions shows a Microsoft 365 logo under the heading Authorized Reseller. The other five publish none, so their certification field is left empty rather than filled from a directory.

✅ Every option here is a local option

All seven listed providers work from inside Longview, six of them from a published street address within 5.4 miles of City Hall, so same-day on-site support is a scheduling question rather than a drive down I-20. That removes drive time from your comparison and leaves the real variables: team size, review depth and what the monthly fee covers.

📄 Ask what is not included

A written exclusion list is the fastest way to find the gap between what you think you are buying and what you are. Security tooling, backup and disaster recovery testing, Microsoft 365 licensing, project labour, structured cabling, handheld and scanner fleets and after-hours cover are the usual surprises. Absolute Technology Solutions separates its IT support plans into remote monitoring and management, unlimited consulting and pay-as-you-go, which is the kind of boundary worth having in writing.

🕐 Separate response from resolution

One listed Longview provider publishes numbers and the rest do not, so use its figures as the benchmark to hold the others to. Pivvr posts a response target under 15 minutes for critical issues, a resolution target under 4 hours for priority incidents, 24/7 support hours and a 99.9 percent uptime SLA. Cynergy Technology promises rapid response times and a US-based NOC without a figure, and Longview I.T. promises rapid-response technical assistance without one. Ask for resolution times, because that is the number that describes how long your staff cannot work.

🔐 Ask about the provider's own security

Your provider holds privileged access to your systems, so make it accountable for its own posture. An independently audited SOC 2 report, a named partner status and a dated penetration test are evidence. Not one of the seven publishes an audited standard and only two publish a vendor badge, so ask directly, and ask what happens to your data and your backups if the provider itself is compromised.

🏢 Match the size to your needs

Three listed providers sit in the 1-9 band and give you a named engineer, three sit in the 10-49 band with a rota and a help desk, and one reaches 50-249 with offices across East Texas and separate security, cloud, infrastructure and phone teams. A 300-user multi-site operation should shortlist that one and expect to look at Tyler or Dallas as well. Ask every provider where you sit in its range, and whether the agreement stays scalable as you add users or open a second site.

🚩 Red Flags to Watch For

  • ✗A homepage that leads with computer repair, copiers, alarms or residential work
  • ✗A Longview service page with no Gregg County street address on the contact page
  • ✗A certification claimed as a badge with no audit report, auditor or date behind it
  • ✗No written list of what falls outside the monthly fee
  • ✗Client testimonials that name no verifiable company, only a first name and a title

10 Questions to Ask Every Longview MSP Before You Sign

01Which office would dispatch to our Longview address, and how far is it by road?
02What is included in the per-user fee, and what is billed separately?
03Do you bill a fixed monthly fee, or time and material when something breaks?
04Who answers at 11pm, and what are they authorised to fix without waking us?
05When was our backup last restored end to end, with a date?
06Have you taken a Longview client through HIPAA, and can we speak to them?
07Do you hold an independently audited SOC 2 report, and may we read it?
08How do you separate a practice-management or payment network from the office network?
09Which parts of our stack do you monitor, and which do you actually manage?
10What does co-managed it look like if we keep our one internal administrator?

Longview Managed IT: Buyer's Guide

Most Longview managed IT providers charge about $120 to $200 per user per month for fully managed IT, or $100 to $199 per hour for break-fix and project work. Regulated healthcare and finance clients sit at the higher end because of added security and compliance work. Ask each provider what is bundled into the per-user rate so you can compare quotes on the same basis.
A standard Longview managed IT plan includes 24/7 monitoring, a help desk, patching and updates, endpoint security, and backup, usually for a flat per-user monthly fee. Major projects, new hardware, deep compliance audits, and large migrations are typically quoted separately. Get the line between recurring service and one-time project work in writing before you sign.
Managed IT gives a Longview business a flat monthly fee and proactive coverage, which fits firms that need predictable uptime. Break-fix ($100 to $199 per hour) can work for very small offices that rarely need support but leaves you exposed between incidents. A full in-house hire costs more once you include benefits and after-hours gaps, so many teams choose co-managed IT to extend the staff they have.
Choose a Longview MSP on verified reviews, a written service level agreement, and clear pricing, not marketing claims. Confirm the help desk is local or in-country and not offshored, ask for client references in your industry, and have them walk through their security stack. The providers on this page are ranked on real Google ratings and verified company data so you can shortlist three and compare.
Ask every Longview provider for a written response time in their service level agreement. Strong MSPs acknowledge critical, business-down issues within about 15 to 60 minutes and staff a 24/7 help desk for after-hours coverage. A response time you can hold them to in writing matters more than a vague promise of fast support.
Many Longview providers offer 24/7 monitoring and after-hours support, but coverage varies, so confirm it. Ask whether the help desk is staffed in-house and in-country or outsourced to an offshore call center, because that drives both response speed and how well technicians know your environment.
Most Longview MSPs bundle managed detection and response, multi-factor authentication, patching, backup and disaster recovery, and security-awareness training, with dark-web monitoring and a 24/7 SOC on higher tiers. Ask which controls are included in the base plan versus sold as add-ons, since that is where quotes diverge most.
Longview providers commonly support HIPAA, FERPA and CJIS, NIST, CIS and ISO 27001, and PCI DSS, aligning the right controls, documentation, and audit evidence to each. Tell a provider your specific obligation up front and ask for proof they have taken a client through that exact framework, not just general familiarity with it.
Common Longview specialties include healthcare, finance, and professional services, plus professional services and small-to-midsize businesses across the metro. An MSP that already supports firms in your sector will know your software, compliance needs, and workflows, which shortens onboarding and reduces risk.
Yes. Co-managed IT lets a Longview provider extend your internal staff rather than replace it, covering after-hours support, security, and specialized projects while your team keeps day-to-day control. It is a common fit for organizations that have one or two IT people who are stretched thin.
A good Longview MSP starts with a discovery and documentation phase, then a phased cutover planned around your schedule to keep downtime minimal. Ask any provider to walk through their onboarding and transition plan, how they handle your existing tools and data, and what the first 30 days look like.
The Longview ranking is earned on real Google ratings and verified company data, not payment. Organic position is never for sale. A provider can rent a clearly labelled Featured Partner or Sponsored spot, which is always marked as such and never mixed silently into the merit ranking below it.
This page lists 7 vetted managed IT providers serving Longview, TX, ranked best-first on verified Google ratings up to 5 stars. Compare them side by side on services, size, certifications, and reviews, then shortlist three and request quotes.
Six publish a Longview street address. TruePoint Systems works from 119 West Tyler Street Suite 250, Absolute Technology Solutions from 418 Lake Lamond Road, Cynergy Technology from 1614 East Fairmont Street, SaDi Consulting from 3122 Nealy Way Suite 310, Longview I.T. from 111 Sherwood Drive and Cyber Consulting Service from 3200 Brent Road. All six sit between 0.2 and 5.4 straight-line miles of City Hall at 300 West Cotton Street. The seventh, Pivvr, says 'Based in Longview, TX' and publishes no street address on its site or its Google listing. Nothing on this page is listed from outside the city.
Because seven is what honest vetting produced. An Apify Google Places sweep returned 72 Longview-area places across four queries, and the highest review counts belonged to an office-supply store, an internet service provider, a phone and electronics repair shop, a water-damage restoration franchise and a computer repair shop. Eight more competitors publish Longview service pages or rank on Longview queries from Whitehouse, Tyler, Dallas, Arlington, Houston or The Woodlands with no Longview address. Longview's copier and managed-print dealers, several of which also sell managed IT, are excluded on the directory's standing rule. Four further firms are held rather than listed because they carry no verifiable Google rating. Padding the table with any of them would make the page longer and less useful.
Because those are two different offices and both figures are real. Cynergy Technology runs offices across East Texas from a Tyler headquarters, and its Longview branch at 1614 East Fairmont Street has a Google Business Profile of its own carrying 5.0 across 28 reviews, all 28 at five stars. The Tyler office carries 4.9 across 74. This directory pins a multi-office firm's rating to the office inside the service radius it is being listed in, so the Longview page uses the Longview record and the Tyler page uses Tyler's. Ask which office would dispatch to your address, because that is the team whose record matters to you.
Yes. bbtechservices.org issues a permanent redirect to longviewit.com, and that site names BB Tech Services, LLC as its operating entity in both its copyright line and an explicit operating-entity line. Google carries them as two separate places, Longview I.T. at 4.6 across 11 reviews with a Longview street address and BB Tech Services at 5.0 across 5 with none. They are listed once here, on the Longview I.T. record, because that is the listing whose website field points at the domain and the one with the deeper review count. Note that the firm publishes three different addresses and phone numbers across those sources, so confirm which office and number are current before you sign.
Because it is an East Texas firm, not an out-of-town firm wearing a Longview landing page. Its site states 'Based in Longview, TX', names Longview, Tyler, Marshall and Kilgore as its service area, puts oil and gas services first among the sectors it serves, and itemises its managed offering down to proactive monitoring and maintenance, helpdesk and on-site support, network and firewall management, email and web hosting, backup and disaster recovery and vendor management. It is also the only listed provider publishing service levels, a 99.9 percent uptime SLA with a response target under 15 minutes. What it does not publish is an address, on its site or its Google listing, whose pin sits 6.1 miles west of City Hall, so that is stated on the card. It also sells custom software development as a co-equal second pillar, which is worth knowing when you compare it against a pure managed IT firm.
Yes, more than it does in most cities this size. CHRISTUS Good Shepherd Medical Center employs about 3,000 people in Longview and is the largest employer in Gregg County, Longview Regional Medical Center employs 1,393 and the Diagnostic Clinic of Longview 350, and health care and social assistance is the largest industry for Longview residents at 5,330 workers. The billing, coding, imaging and physician-practice firms in that supply chain hold protected health information with no security staff. Cynergy Technology names HIPAA in its Compliance and Policy line and offers templates and reporting for audits, and TruePoint Systems publishes a HIPAA service page; treat both as a service and ask for the risk assessment and its date.
Because they publish none. Reading all seven sites on 8 October 2026 turned up a vendor badge on only two. Cynergy Technology shows Microsoft and Cisco partner logos alongside Veeam, Datto, Dell, Lenovo, Sophos, VMware, Ruckus and 3CX, plus a Texas Cyberstar Certificate Program badge and BBB accreditation since 1985, and says its staff hold Gold and Platinum level certifications without naming the programme. Absolute Technology Solutions shows a Microsoft 365 logo under the heading Authorized Reseller, beside Fortinet, Webroot, LastPass and Keeper. Not one of the seven publishes an independently audited standard. Rather than upgrade a service into a credential, this page leaves the certification field empty on the other five rows and tells you to ask for a named framework, an auditor and a date.
Ask about second shift, remote sites and handhelds. Manufacturing and Mining, Logging and Construction together hold 29.1 thousand metro jobs, and Eastman Chemical, Komatsu, AAON Coil Products, Trinity Rail, Kito-Crosby and Profrac all run past five o'clock. Most small-business agreements here cover business hours with after-hours by exception, so get the out-of-hours contact, the escalation path and the authority that contact holds in writing. Confirm whether scanner, barcode and handheld fleets sit inside the monthly fee, and whether a remote well-site or yard link is monitored or merely connected. Pivvr advertises 24/7 monitoring for the networks keeping remote operations connected, which is the claim to hold every provider to.

Compare Managed IT Providers in Other East Texas and Gulf South Metros

Same method, same verification, different market.

Find the Right Managed IT Partner for Your Longview Business

Compare the verified providers above, ask all seven the same questions, and get two quotes on one written scope, because a seven-firm field puts less downward pressure on price than a metro roster does. Best IT MSP is an independent directory: we rank on verified rating and company data, we label paid placement, and we do not sell IT services.

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