Best Managed IT Service Providers in Des Moines, IA

Compare vetted managed it services Des Moines firms serving the Des Moines-West Des Moines metro, ranked by verified Google rating. Every provider below is screened on real reviews, security depth, and same-day local response.

213K
Des Moines population
15
Vetted Des Moines MSPs
4.9★
Avg Google rating
$115-195
Break-fix hourly rate
80+
Insurance firms in metro

Managed IT Services Companies in Des Moines

Ranked by rating & verified data · Updated October 2026

40 managed IT service providers in Des Moines, IA are ranked below, each shown with its verified Google rating and review count. Leading the list are LaunchIT MSP, American PCS, Inc., and Artech Solutions. Between them they carry 584 verified Google reviews, a median of 6 per provider. 6 of these 40 providers are headquartered in Des Moines itself. The rest serve Des Moines from nearby cities, and every listing names the city it actually works from.

Vetted by the Best IT MSP editorial team · Last updated October 2026

1
LaunchIT MSP
Urbandale, IA (Metro Des Moines)
Managed IT Co-Managed IT Cybersecurity CIO Services

LaunchIT MSP holds a 4.9/5 across 17 Google reviews. The Urbandale firm pairs managed and co-managed IT with EDR, RMM monitoring, security awareness training, and CIO services for Des Moines and the central Midwest. Notable: deepest review record of the 4.9-rated firms here.Source: company website + Google Business Profile - Verified Jun 2026

10–49 employees
4.9 17 reviews Google
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2
American PCS, Inc.
Council Bluffs, IA
Managed IT Cybersecurity Cloud Compliance

Holding a 4.9-star rating across 37 Google reviews, American PCS, Inc. provides managed IT, cybersecurity, and cloud services to Council Bluffs-area businesses. American PCS is a managed IT services provider serving nonprofits, mid-sized and large businesses in Council Bluffs, IA and Omaha, NE, offering managed IT, cybersecurity, GRC, co-managed IT and penetration testing.Source: company website and Google Business Profile.

10–49 employees
Est. 2001
4.9 37 reviews Google
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3
Artech Solutions
West Des Moines, IA (Metro Des Moines)
Managed IT Cloud Network Security Flat-Rate

Artech Solutions holds a perfect 5/5 across 10 Google reviews. The West Des Moines firm, founded in 2003, runs flat-rate managed IT with 24/7 support and a real technician answering the line, resolving most issues on the first call. Notable: flat-rate pricing with first-call resolution.Source: company website + Google Business Profile - Verified Jun 2026

1–9 employees
Est. 2003
5.0 10 reviews Google
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4
Koltiv
Urbandale, IA (Metro Des Moines)
Managed IT Cybersecurity Cloud IBM Power

Koltiv holds a perfect 5/5 across 13 Google reviews. The Urbandale firm, formerly Associated Computer Systems, has run since 1980 and pairs managed IT and 24/7 U.S.-based support with deep IBM Power Systems and cybersecurity expertise. Notable: 45-plus years serving Iowa businesses.Source: company website + Google Business Profile - Verified Jun 2026

10–49 employees
Est. 1980
5.0 13 reviews Google
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5
Excel IT Services (a Cyberstreams company)
Fort Madison, IA
Managed IT Cybersecurity Network IT Consulting

Holding a 4.9-star rating across 15 Google reviews, Excel IT Services (a Cyberstreams company) provides managed IT, cybersecurity, and network management to Fort Madison-area businesses. Excel IT Services, led by CEO Mark Whetstone, is an Iowa-based IT services company (part of Cyberstreams) providing managed IT, break-fix support, system integration, and cabling to businesses and residential clients since 2016.Source: company website and Google Business Profile.

N.A.
Est. 2016
4.9 15 reviews Google
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6
Donald Consulting Group
Muscatine, IA
Managed IT Cybersecurity Compliance vCIO

Holding a 5.0-star rating across 13 Google reviews, Donald Consulting Group provides managed IT, cybersecurity, and compliance support to Muscatine-area businesses. An Iowa-based IT management and cybersecurity firm founded in 2012, specializing in financial-institution IT with a track record of large documented cost savings for clients.Source: company website and Google Business Profile.

1–9 employees
Est. 2012
5.0 13 reviews Google
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7
Winsor Consulting
Buffalo, IA
Managed IT Cybersecurity Compliance Co-Managed IT

Holding a 5.0-star rating across 23 Google reviews, Winsor Consulting provides managed IT, cybersecurity, and compliance support to Buffalo-area businesses. Winsor Consulting delivers managed IT, cybersecurity, compliance, and data center services nationwide, serving businesses in Iowa and the Tucson/Quad Cities regions with a 97% client retention rate.Source: company website and Google Business Profile.

10–49 employees
Est. 2016
5.0 23 reviews Google
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8
RDI (R & D Industries, Inc.)
Milford, IA
Managed IT Cybersecurity Cloud Backup & DR

Holding a 5.0-star rating across 8 Google reviews, RDI (R & D Industries, Inc.) provides managed IT, cybersecurity, and cloud services to Milford-area businesses. RDI (R & D Industries, Inc.), headquartered in Milford, Iowa, is a multi-division managed service provider with subsidiaries RDIworks (networking), Thinix (managed services/security), Audio Engineering (AV), and Akative (connectivity), repeatedly named to CSource: company website and Google Business Profile.

50–249 employees
Est. 2014
5.0 8 reviews Google
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9
Copy Systems, Inc. (CSI)
Des Moines, IA
Managed IT Cybersecurity Cloud Backup & DR

Holding a 5.0-star rating across 38 Google reviews, Copy Systems, Inc. (CSI) provides managed IT, cybersecurity, and cloud services to Des Moines-area businesses.Source: company website and Google Business Profile.

10–49 employees
Est. 1972
5.0 38 reviews Google
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10
JOB Technologies
Dubuque, IA
Managed IT Backup & DR Helpdesk Network

Holding a 5.0-star rating across 10 Google reviews, JOB Technologies provides managed IT, backup and disaster recovery, and help desk support to Dubuque-area businesses. JOB Technologies, founded by Jon O'Brien, provides managed IT services, network installation, data backup/recovery, and virtual CIO services for small and mid-sized organizations in the Dubuque, Iowa area.Source: company website and Google Business Profile.

1–9 employees
Est. 2019
5.0 10 reviews Google
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11
Tier 3 Technology Solutions (Ankeny, IA)
Ankeny, IA
Managed IT Cybersecurity Helpdesk Compliance

Holding a 5.0-star rating across 35 Google reviews, Tier 3 Technology Solutions provides managed IT, cybersecurity, and help desk support to Ankeny-area businesses. Tier 3 Technology Solutions, founded by Jeff Robinson in 2007, is a white-glove managed IT services and cybersecurity provider serving SMBs, nonprofits, and government organizations, with a stated 10-year goal of protecting 50,000 end users by 2032.Source: company website and Google Business Profile.

10–49 employees
Est. 2007
5.0 35 reviews Google
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12
Grand Consulting
Des Moines, IA (Downtown)
Managed IT Cybersecurity Compliance VoIP

Grand Consulting holds a perfect 5/5 across 38 Google reviews. Founded in downtown Des Moines in 2008, the firm pairs managed IT with cyber security, compliance, and VoIP for small and mid-sized businesses. Notable: highest review depth of any 5.0-rated Des Moines MSP.Source: company website + Google Business Profile - Verified Jun 2026

10–49 employees
Est. 2008
5.0 38 reviews Google
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13
1 IT Source
Clive, IA (Metro Des Moines)
Managed IT Network Email Security SMB

1 IT Source holds a 4.8/5 across 5 Google reviews and has served Clive and the Des Moines metro since 1999. The firm focuses on small and mid-sized businesses, handling servers, firewalls, wireless, desktops, and email and antivirus filtering. Notable: 25-plus years of SMB IT consulting.Source: company website + Google Business Profile - Verified Jun 2026

1–9 employees
Est. 1999
4.8 5 reviews Google
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14
Milbach Technology Consulting
Urbandale, IA (Metro Des Moines)
Managed IT Fractional CIO/CISO Cybersecurity Veteran-Owned

Milbach Technology Consulting holds a perfect 5/5 across 2 Google reviews. The veteran-owned Urbandale firm offers managed IT plus fractional CIO and CISO services, with a team carrying 55-plus years of combined experience across finance, healthcare, tech, and government. Notable: fractional CIO/CISO for SMBs.Source: company website + Google Business Profile - Verified Jun 2026

1–9 employees
5.0 2 reviews Google
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15
641Tech
Osceola, IA
Managed IT Cybersecurity Helpdesk Network

Holding a 5.0-star rating across 4 Google reviews, 641Tech provides managed IT, cybersecurity, and help desk support to Osceola-area businesses. 641Tech is a South Central Iowa-based technology provider offering networking, IT support, physical security, audio-visual, and IT consulting services with a community-focused, competitively-priced approach.Source: company website and Google Business Profile.

1–9 employees
Est. 2023
5.0 4 reviews Google
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16
Iomada Solutions
West Des Moines, IA (Metro Des Moines)
Managed IT Network Network Security VoIP

Iomada Solutions holds a 5/5 Google rating in West Des Moines. The firm provides fixed-monthly-fee managed IT, network design, on-site support, network security, and VoIP for small and mid-sized businesses across central Iowa. Notable: fixed-fee managed IT that scales with growth.Source: company website + Google Business Profile - Verified Jun 2026

1–9 employees
5.0 1 reviews Google
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17
Iowa Solutions
West Des Moines, IA (Metro Des Moines)
Managed IT Enterprise Security Disaster Recovery Network

Iowa Solutions holds a perfect 5/5 across 2 Google reviews. Founded in 1999, the firm serves hundreds of clients from offices in Des Moines, Cedar Rapids, and Davenport with managed services, enterprise security, and disaster recovery. Notable: statewide coverage across three Iowa offices.Source: company website + Google Business Profile - Verified Jun 2026

10–49 employees
Est. 1999
5.0 2 reviews Google
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18
NetStandard
Des Moines, IA (Downtown)
Managed IT Co-Managed IT Cybersecurity vCIO

NetStandard holds a 5/5 Google rating in Des Moines and has provided IT support for 25-plus years. Founded in 1996, the firm runs managed IT, co-managed IT, cybersecurity, and vCIO services from a downtown Des Moines office. Notable: 25-plus years and a full vCIO bench.Source: company website + Google Business Profile - Verified Jun 2026

50–249 employees
Est. 1996
5.0 1 reviews Google
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19
Pella Technology Services
Pella, IA
Managed IT Network VoIP IT Consulting

Holding a 5.0-star rating across 1 Google reviews, Pella Technology Services provides managed IT, network management, and VoIP and business phone to Pella-area businesses. Pella Technology Services is a managed IT provider based in Pella, Iowa, offering IT architecture, comprehensive reporting, and Complete Care preventative maintenance plans aimed at reducing IT costs and downtime for small businesses.Source: company website and Google Business Profile.

1–9 employees
Est. 2017
5.0 1 reviews Google
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20
M7IT Solutions
Des Moines, IA
Managed IT Cybersecurity Network VoIP

Holding a 5.0-star rating across 1 Google reviews, M7IT Solutions provides managed IT, cybersecurity, and network management to Des Moines-area businesses. M7IT Solutions is a Des Moines, IA-based managed IT provider that also specializes in helping businesses adopt AI tools like Microsoft Copilot, ChatGPT, and Claude alongside standard managed IT and cybersecurity services.Source: company website and Google Business Profile.

1–9 employees
5.0 1 reviews Google
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21
Dymin Systems
Urbandale, IA (Metro Des Moines)
Managed IT VoIP & Cloud Network Security 24/7 Support

Dymin Systems holds a 4.7/5 across 213 Google reviews, by far the deepest review record of any Des Moines MSP here. Founded in 2001, the 30-plus-person Urbandale firm is Central Iowa's leader for managed IT, voice and cloud, and network security, with SLA contracts and 24/7 support. Notable: 213 reviews and first in the country to guarantee 24-hour repairs.Source: company website + Google Business Profile - Verified Jun 2026

10–49 employees
Est. 2001
4.7 213 reviews Google
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22
Drake Hardware & Software
Burlington, IA
Managed IT Cybersecurity Cloud Backup & DR

Holding a 4.6-star rating across 14 Google reviews, Drake Hardware & Software provides managed IT, cybersecurity, and cloud services to Burlington-area businesses. Drake Hardware & Software is an Iowa-based IT business consulting firm founded in 2002, providing network infrastructure analysis, design, implementation, and website services, with consultants averaging 75+ years of combined experience.Source: company website and Google Business Profile.

10–49 employees
Est. 2002
4.6 14 reviews Google
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23
Ripeva Technology Group
Bellevue, IA
Managed IT Cybersecurity Cloud Backup & DR

Holding a 5.0-star rating across 1 Google reviews, Ripeva Technology Group provides managed IT, cybersecurity, and cloud services to Bellevue-area businesses. Ripeva Technology Group (formerly Ripeva LLC) is a 20-year-old managed IT support and cybersecurity agency headquartered in Bellevue, Iowa with satellite offices in Dubuque, Clinton, and Maquoketa, serving multiple industries across the region.Source: company website and Google Business Profile.

1–9 employees
Est. 2014
5.0 1 reviews Google
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24
Dubuque Networking Services
Dubuque, IA
Managed IT Cybersecurity Backup & DR Helpdesk

Holding a 5.0-star rating across 3 Google reviews, Dubuque Networking Services provides managed IT, cybersecurity, and backup and disaster recovery to Dubuque-area businesses. Dubuque Networking Services is a locally owned managed IT provider serving Iowa, Illinois, and Wisconsin, offering hardware/software sales, networking, data recovery, and 24-hour IT support.Source: company website and Google Business Profile.

1–9 employees
Est. 2010
5.0 3 reviews Google
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25
Triview Communications / Quality Telecommunications (Quality IT)
Sioux City, IA
Managed IT Cloud Network VoIP

Holding a 5.0-star rating across 2 Google reviews, Triview Communications / Quality Telecommunications (Quality IT) provides managed IT, cloud services, and network management to Sioux City-area businesses. Quality Telecommunications (dba Triview Communications and Quality IT) is a Sioux City, IA and Sioux Falls, SD-based provider of managed cabling, telephony, video surveillance, access control, and IT services for Source: company website and Google Business Profile.

10–49 employees
Est. 1991
5.0 2 reviews Google
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26
CMIT Solutions of Des Moines
Des Moines, IA (Johnston / Clive)
Managed IT Cybersecurity Compliance Veteran-Owned

CMIT Solutions of Des Moines holds a perfect 5/5 across 3 Google reviews. The veteran-owned local office pairs enterprise-grade managed IT and cybersecurity with HIPAA, PCI, and CMMC compliance, backed by the national CMIT network. Notable: ConnectWise Partner of the Year network.Source: company website + Google Business Profile - Verified Jun 2026

10–49 employees
5.0 3 reviews Google
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27
Solve IT Solutions (Des Moines, IA)
Des Moines, IA
Managed IT Microsoft 365

Holding a 5.0-star rating across 7 Google reviews, Solve IT Solutions provides managed IT and Microsoft 365 to Des Moines-area businesses. Solve IT Solutions is a local, Iowa-based managed services provider offering managed IT, Microsoft 365, web design/hosting, and application development.Source: company website and Google Business Profile.

1–9 employees
Est. 2020
5.0 7 reviews Google
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28
Shared IT
Bettendorf, IA
Managed IT Cybersecurity Cloud Backup & DR

Holding a 5.0-star rating across 1 Google reviews, Shared IT provides managed IT, cybersecurity, and cloud services to Bettendorf-area businesses. Shared IT is a 25-year-old Iowa-based Managed IT Service Provider serving clients nationally, with a family of sister companies specializing in healthcare EHR IT (Shared Med IT), cloud phone systems (Shared Comm IT), and cybersecurity (Shared IT Protect).Source: company website and Google Business Profile.

10–49 employees
Est. 2000
5.0 1 reviews Google
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29
ETCommunications Inc
Bettendorf, IA
Managed IT Network VoIP IT Consulting

Holding a 4.7-star rating across 13 Google reviews, ETCommunications Inc provides managed IT, network management, and VoIP and business phone to Bettendorf-area businesses. ETCommunications Inc is a Bettendorf, Iowa-based provider of network consulting, managed IT, structured cabling, VoIP, and WiFi design services for businesses.Source: company website and Google Business Profile.

N.A.
Est. 2016
4.7 13 reviews Google
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30
Etech Solutions (A Valeo Networks Company)
Johnston, IA
Managed IT Network

Holding a 5.0-star rating across 3 Google reviews, Etech Solutions (A Valeo Networks Company) provides managed IT and network management to Johnston-area businesses. etech.us redirects to Valeo Networks' Iowa location page; Etech Solutions operates as Valeo Networks' Iowa-market managed IT services brand.Source: company website and Google Business Profile.

10–49 employees
Est. 2010
5.0 3 reviews Google
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31
NetSys+
Sioux City, IA
Managed IT IT Consulting

Holding a 4.6-star rating across 9 Google reviews, NetSys+ provides managed IT and IT consulting to Sioux City-area businesses. NetSys+ is a technical consulting firm offering systems integration services tailored to businesses of all sizes, bridging the gap between available technology and strategic implementation.Source: company website and Google Business Profile.

1–9 employees
Est. 1994
4.6 9 reviews Google
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32
ITS (Infrastructure Technology Solutions)
Monticello, IA
Managed IT Cybersecurity Cloud Network

Holding a 5.0-star rating across 7 Google reviews, ITS (Infrastructure Technology Solutions) provides managed IT, cybersecurity, and cloud services to Monticello-area businesses. ITS delivers managed IT, cybersecurity, physical security, cloud hosting, and AI automation for Iowa and Midwest businesses, serving the region since 2007 from a SOC 2 certified Iowa data center.Source: company website and Google Business Profile.

10–49 employees
Est. 2007
5.0 7 reviews Google
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33
ACES
Cedar Falls, IA
Managed IT Cybersecurity Network

Holding a 4.7-star rating across 10 Google reviews, ACES provides managed IT, cybersecurity, and network management to Cedar Falls-area businesses. ACES has served the Cedar Valley (Cedar Falls, Waterloo, Waverly, IA) for over 25 years as a family-owned managed IT and network security provider.Source: company website and Google Business Profile.

1–9 employees
Est. 1995
4.7 10 reviews Google
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34
Sasha Digital Solutions
Waukee, IA
Managed IT Cybersecurity Network IT Consulting

Holding a 5.0-star rating across 1 Google reviews, Sasha Digital Solutions provides managed IT, cybersecurity, and network management to Waukee-area businesses. Sasha Digital Solutions provides managed IT, cybersecurity, networking, and device repair services to both businesses and residential clients across Iowa and neighboring Midwest states.Source: company website and Google Business Profile.

N.A.
5.0 1 reviews Google
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35
LDTech
West Des Moines, IA (Metro Des Moines)
Managed IT Security-First Cloud Network

LDTech holds a 5/5 Google rating and has run as a West Des Moines managed services provider since 2006. Founded by president Paul Schwegler, the firm delivers security-first managed IT, cloud, and network management to medical, legal, manufacturing, and K-8 clients. Notable: security-first, personal support model.Source: company website + Google Business Profile - Verified Jun 2026

1–9 employees
Est. 2006
5.0 1 reviews Google
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36
Summit Consulting
Urbandale, IA (Metro Des Moines)
Managed IT vCIO Flat-Rate Proactive

Summit Consulting holds a perfect 5/5 across 5 Google reviews. The Urbandale firm manages everything for one flat cost, with unlimited remote and onsite service, proactive monitoring, and CIO and CTO-level strategy. Notable: unlimited support for a single flat rate.Source: company website + Google Business Profile - Verified Jun 2026

1–9 employees
5.0 5 reviews Google
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37
Rebnord Technologies
Storm Lake, IA
Managed IT Cybersecurity Cloud Backup & DR

Holding a 5.0-star rating across 4 Google reviews, Rebnord Technologies provides managed IT, cybersecurity, and cloud services to Storm Lake-area businesses. Rebnord Technologies is an IT services provider in Storm Lake, Iowa, delivering managed IT, network engineering, private cloud hosting, and security services to businesses in Northwest Iowa and beyond.Source: company website and Google Business Profile.

1–9 employees
5.0 4 reviews Google
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38
OXEN Technology
Harlan, IA
Managed IT Cybersecurity Compliance

Holding a 5.0-star rating across 2 Google reviews, OXEN Technology provides managed IT, cybersecurity, and compliance support to Harlan-area businesses. OXEN Technology combines managed IT operations with advanced cybersecurity services (vCISO, penetration testing, CTEM), promising 24x7x365 monitoring, sub-15-minute response times, and 99.9% uptime for its business clients.Source: company website and Google Business Profile.

10–49 employees
Est. 1985
5.0 2 reviews Google
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39
Cyber Solutions (Carlisle, IA)
Carlisle, IA
Managed IT Cybersecurity Cloud Backup & DR

Holding a 5.0-star rating across 3 Google reviews, Cyber Solutions provides managed IT, cybersecurity, and cloud services to Carlisle-area businesses. Cyber Solutions is a full-service MSP and MSSP offering managed IT support, security, cloud, and consulting services alongside adjacent marketing and AV services for businesses of any size.Source: company website and Google Business Profile.

1–9 employees
5.0 3 reviews Google
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40
Network Computer Solutions
Marion, IA
Managed IT Cybersecurity Helpdesk Network

Holding a 4.8-star rating across 8 Google reviews, Network Computer Solutions provides managed IT, cybersecurity, and help desk support to Marion-area businesses. Network Computer Solutions provides full network and hardware support, physical security, and IT services with no contracts to businesses and schools in Cedar Rapids and Eastern Iowa.Source: company website and Google Business Profile.

1–9 employees
Est. 2008
4.8 8 reviews Google
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What Des Moines Businesses Struggle With

The technology problems we hear most often from Des Moines-West Des Moines organizations weighing a managed service provider.

🔓

Insurance & finance compliance

Des Moines runs on insurers, banks, and finance firms that face SOC 2, PCI DSS, GLBA, and FTC Safeguards rules an unmanaged setup simply cannot satisfy, leaving gaps auditors flag.

🏥

Healthcare data protection

UnityPoint Health, MercyOne, and a dense clinic and dental network hold protected health information that demands HIPAA-grade controls most generalist IT shops are not equipped to document.

📉

Downtime that costs money

Insurance, healthcare, and agribusiness operations lose real revenue every hour systems are down, yet many still lean on reactive break-fix help instead of monitored coverage.

🎯

Phishing and ransomware

Financial and patient records make Des Moines firms a prime target for business email compromise and ransomware that slips past basic antivirus and untrained staff.

💸

Unpredictable IT spend

Hourly break-fix invoices make budgeting guesswork; buyers want flat per-user pricing they can plan around for the year ahead.

👤

Stretched in-house staff

One overloaded admin cannot cover security, the help desk, and compliance at once, which is what drives so much local demand for co-managed support.

Choosing Managed IT Services in Des Moines, IA

The insurance and finance capital of the Midwest

Managed it services Des Moines buyers operate in one of the most regulated metros in the country. Des Moines is the 'Insurance Capital of the U.S.,' home to Principal Financial Group, Nationwide, Wellmark Blue Cross Blue Shield, EMC Insurance, Voya, F&G, and Athene, and the insurance industry alone accounts for roughly 16% of metro jobs. That data-heavy mix means a managed service provider here has to secure and manage sensitive financial and patient records from day one, not bolt security on later.

Cybersecurity and compliance lead every conversation

Insurers, banks, healthcare systems, and state agencies across Des Moines hold tightly regulated data, so the strongest local firms lead with cybersecurity and SOC 2, PCI DSS, GLBA, HIPAA, and NIST readiness. Expect them to protect your environment with managed detection, email filtering, incident response, and security awareness training that helps prevent the phishing and ransomware attacks aimed at financial and health data.

Cloud, help desk, and backup keep work moving

Most Des Moines providers bundle cloud services migration and microsoft 365 management, a live help desk with a responsive support team, proactive network monitoring, and tested backup and disaster recovery into one flat monthly fee. That trade replaces reactive break-fix with a reliable, comprehensive service that aims to maintain uptime and optimize how your staff work.

Co-managed IT and VoIP for in-house teams

Larger Des Moines employers often want co-managed it: a dedicated local partner that augments an internal team with after-hours coverage, project capacity, hosted voip phone systems, and it consulting or vCIO strategy, rather than replacing staff. The right fit lets you scale or outsource selectively while your own people keep owning the roadmap.

Why a local, experienced Des Moines MSP wins

An experienced, local and trusted Des Moines-based provider can be onsite the same day, knows SOC 2, PCI DSS, GLBA, and HIPAA compliance obligations cold, and understands the East Village, downtown, West Des Moines, Ankeny, and Urbandale. That proactive, managed, and secure approach to it support is why most buyers here pick a regional MSP over a national call center to respond to and improve their technology.

Key Des Moines Neighborhoods / Submarkets
East Village Court Avenue Downtown West Des Moines Ankeny Urbandale Clive Johnston & Waukee

Des Moines IT Submarkets at a Glance

Downtown & East Village

The historic core, dense with insurance HQs, finance, law, government, and professional services.

Insurance & finance corridor

Home to Principal Financial Group, Wellmark, EMC Insurance, Voya, F&G, and Athene.

West Des Moines

Fast-growing office hub anchored by Wells Fargo's regional campus and Hy-Vee's headquarters.

Ankeny & northern suburbs

One of the fastest-growing suburbs in the Midwest, with expanding small-business and healthcare bases.

Urbandale & Clive

Dense business-park nodes that host many of the metro's managed IT firms and tech employers.

State government & bioscience

The Iowa Capitol complex plus the bioscience and agribusiness clusters across central Iowa.

213,188
City population (2024 est.)
~779K
Metro population
$65,932
Median household income
16%
Metro jobs in insurance
$211,651
Median home value
80+
Insurance firms in metro
15
Vetted Des Moines MSPs
515
Local area code
Major Des Moines Area Employers
Wells Fargo Principal Financial Group (HQ) Nationwide Wellmark Blue Cross Blue Shield (HQ) EMC Insurance (HQ) UnityPoint Health Hy-Vee (HQ) State of Iowa

The Des Moines Threat Landscape

Why cybersecurity, not generic IT, leads the buying decision for Des Moines-West Des Moines organizations.

🏦

Insurance & finance

Des Moines insurers, banks, and finance firms must meet SOC 2, PCI DSS, GLBA, and FTC Safeguards rules that require documented, continuously monitored cybersecurity, not a one-time setup.

🏥

Healthcare data

UnityPoint Health, MercyOne, and a wide clinic and dental network hold protected health information that demands HIPAA-grade encryption, access controls, and breach readiness.

🏛️

State government

As Iowa's capital, Des Moines hosts state agencies and contractors that must satisfy NIST-aligned controls, logging, and incident response for the public data they handle.

💳

Retail & agribusiness

East Village retailers, restaurants, and the metro's agribusiness firms face point-of-sale malware and supply-chain attacks that call for PCI DSS segmentation and tested controls.

What's Included in Managed IT Services?

Managed IT covers several stacked layers, not one flat plan. The list below shows the functions Des Moines providers usually bundle at each level of coverage.

🛡️

Fully Managed IT

Most Requested

Your provider becomes the entire IT function. With no in-house technicians on payroll, the MSP owns every system, ticket, and vendor relationship.

  • ✓Round-the-clock remote monitoring and alerts (RMM)
  • ✓Unlimited helpdesk across Tier 1, 2 & 3
  • ✓Patch management for endpoints & servers
  • ✓Antivirus and EDR (Endpoint Detection & Response)
  • ✓Data backup and disaster recovery (BDR)
  • ✓Network upkeep across firewall, switches, and Wi-Fi
  • ✓Microsoft 365 and Azure administration
  • ✓Staff onboarding and offboarding
  • ✓vCIO input and quarterly IT strategy reviews
  • ✓Vendor coordination and procurement

Best for: Small and mid-size firms of 10–150 users running without in-house IT

🤝

Co-Managed IT

Rising Demand

Your in-house IT staff runs daily operations while the provider covers overflow, plugs skill gaps, and supplies specialist depth on demand.

  • ✓NOC (Network Operations Center) overflow capacity
  • ✓Evening and weekend helpdesk cover
  • ✓Security specialists and vCISO services
  • ✓Cloud design and migration projects
  • ✓Compliance program oversight
  • ✓Heavy project work (ERP, infrastructure refreshes)
  • ✓Shared access to RMM and PSA tooling
  • ✓Team training and skill augmentation
  • ✓Backup and DR supervision
  • ✓Executive reporting and board-level briefings

Best for: Growing companies of 50–500 users backed by 1–5 internal IT staff

How Des Moines MSPs Structure Their Support Tiers

Tier 1: Front-Line Fixes

Covers password resets, everyday connectivity, app installs, printer faults, and M365 user requests. Most close in under 30 minutes, worked by front-line helpdesk staff.

Tier 2: Deeper Diagnosis

Handles server faults, network trouble, security incidents, tangled application errors, and failed backups. Escalated to senior technicians who hold deeper system access.

Tier 3: Deep Engineering

Owns infrastructure design, cloud architecture, large migrations, live disaster-recovery execution, and in-depth security investigations. Run by senior engineers and solution architects.

IT Compliance Requirements for Des Moines Industries

The compliance regimes that shape how Des Moines businesses buy and scope managed IT.

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SOC 2 & GLBA: Finance
Principal, Wellmark, EMC, Voya

Financial, insurance, and banking firms have to maintain a written information security program with continuous monitoring, logging, and regular access reviews.

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PCI DSS: Payments & retail
East Village retail and restaurants

Any Des Moines business taking card payments has to segment its network and meet PCI DSS, which is a natural fit for a managed service provider already watching the environment.

🏥
HIPAA: Healthcare
UnityPoint, MercyOne, dental

Healthcare providers need HIPAA-aligned access controls, encryption, tested backup, and breach response wired directly into their managed IT, not treated as an add-on.

🏛️
NIST: Government
State of Iowa & contractors

State agencies and the vendors that serve them need NIST-aligned controls, audit logging, and a documented incident response plan they can show on request.

Des Moines Managed IT Pricing Guide (2026)

What managed IT, cybersecurity, and co-managed IT realistically cost across the Des Moines-West Des Moines market in 2026.

💰 Typical Pricing

Break-fix hourly$115-$195/hr
Managed IT (per user)$100-$210/user/mo
Co-managed IT$2,000-$7,000/mo
Cybersecurity add-on$25-$65/user/mo
vCIO / IT strategy$150-$320/hr

📊 Market Overview

MSPs serving Des MoinesDozens
Vetted in this guide15
Average Google rating4.9 / 5
Typical contractMonth-to-month or 1-3 yr

🏭 Industry Specializations

Insurance & finance ITHigh demand
HealthcareHigh demand
Government & bioscienceSteady
Agribusiness & manufacturingGrowing

Typical Monthly Budget by Business Size

Budget SMB
$1,500-$3,200
per month - 1-20 users
Growth SMB
$3,200-$7,000
per month - 20-60 users
Mid-Market
$7,000-$15,000
per month - 60-150 users
Enterprise / Co-Managed
$15,000+
per month - 150+ users

Ranges reflect bundled managed IT plus cybersecurity for typical Des Moines-area organizations; regulated industries served (insurance, finance, healthcare, government) sit at the higher end of the metro market.

How to Choose the Right Managed IT Provider in Des Moines

Most MSP contracts run 1–3 years, so the choice sticks. Work through the framework below to compare providers and sidestep an expensive mismatch.

Our Ranking Methodology: How Best IT MSP Ranks Des Moines MSPs

With a market median Google rating near 5.0/5 and 15 vetted firms ranging from boutique shops to 30-plus-person regional providers, picking the right managed it services Des Moines partner comes down to fit on six concrete criteria.

1. Local Des Moines presence Confirm a real Des Moines-West Des Moines address and same-day onsite capability, not just a national 1-800 line routed out of state.
2. Security-first delivery Look for managed detection and response, email security, and security awareness training that work together to secure your data, not antivirus on its own.
3. Compliance experience Ask for proof of SOC 2, PCI DSS, GLBA, or HIPAA work that matches your own industry and the data you handle.
4. Transparent pricing Expect flat per-user pricing with a clearly written scope, so you can budget without surprise hourly invoices showing up later.
5. Response-time SLAs Get the guaranteed remote and onsite response times in writing before you sign anything, with penalties if they are missed.
6. vCIO & strategy The best partners bring IT consulting and a real roadmap, with a vCIO who helps you plan rather than just staffing a help desk.

✅ Verified reviews

Weigh real Google ratings and review counts; this guide lists a verified rating for every provider so you can compare honestly.

📜 References in your sector

Ask for two or three Des Moines-area references in your sector and actually call them about responsiveness and follow-through.

🔍 A scoped assessment

A strong MSP runs a network and security assessment before it quotes you, not after the contract is already signed.

🤝 Co-managed flexibility

Confirm they can work co-managed alongside your in-house team if you would rather augment staff than fully outsource.

📈 Room to grow

Pick a partner whose team can scale with you from 10 users to 150-plus without forcing a painful provider switch.

🚩 Red Flags to Watch For

  • ✗No NOC or 24/7 monitoring: a firm that cannot watch your systems around the clock is really just break-fix with a retainer attached.
  • ✗No written SLAs: vague response promises are a sign you will not be treated as a priority when something breaks.
  • ✗Antivirus marketed as security: genuine protection layers threat detection, email defense, and ongoing user training.
  • ✗No compliance evidence: if they cannot show SOC 2, PCI DSS, GLBA, or HIPAA work, do not hand them your regulated data.
  • ✗Long lock-ins with no clean exit: insist on month-to-month terms or a documented offboarding clause that protects your data.

10 Questions to Ask Every Des Moines MSP Before You Sign

01What is your guaranteed remote response SLA, measured in minutes or hours?
02Do you keep a Des Moines office, and can a technician be onsite here the same day?
03Which compliance frameworks (SOC 2, PCI DSS, GLBA, HIPAA) have you actually implemented for local clients?
04Is your pricing flat per user, and what exactly is included in that scope?
05Do you operate a 24/7 NOC and SOC, in-house or through a named partner?
06How do you test backups and prove your disaster recovery plan actually works?
07Can you run co-managed alongside our internal IT team without stepping on their work?
08What does onboarding look like across the first 30, 60, and 90 days?
09Who specifically is our dedicated vCIO or account strategist, and how often do we meet?
10If we leave, how do we offboard cleanly and get a full copy of our data?

Des Moines Managed IT: Buyer's Guide

Most Des Moines managed IT providers charge about $2,000 to $7,000 per month for fully managed IT, or $115 to $195 per hour for break-fix and project work. Regulated healthcare and finance clients sit at the higher end because of added security and compliance work. Ask each provider what is bundled into the per-user rate so you can compare quotes on the same basis.
A standard Des Moines managed IT plan includes 24/7 monitoring, a help desk, patching and updates, endpoint security, and backup, usually for a flat per-user monthly fee. Major projects, new hardware, deep compliance audits, and large migrations are typically quoted separately. Get the line between recurring service and one-time project work in writing before you sign.
Managed IT gives a Des Moines business a flat monthly fee and proactive coverage, which fits firms that need predictable uptime. Break-fix ($115 to $195 per hour) can work for very small offices that rarely need support but leaves you exposed between incidents. A full in-house hire costs more once you include benefits and after-hours gaps, so many teams choose co-managed IT to extend the staff they have.
Choose a Des Moines MSP on verified reviews, a written service level agreement, and clear pricing, not marketing claims. Confirm the help desk is local or in-country and not offshored, ask for client references in your industry, and have them walk through their security stack. The providers on this page are ranked on real Google ratings and verified company data so you can shortlist three and compare.
Ask every Des Moines provider for a written response time in their service level agreement. Strong MSPs acknowledge critical, business-down issues within about 15 to 60 minutes and staff a 24/7 help desk for after-hours coverage. A response time you can hold them to in writing matters more than a vague promise of fast support.
Many Des Moines providers offer 24/7 monitoring and after-hours support, but coverage varies, so confirm it. Ask whether the help desk is staffed in-house and in-country or outsourced to an offshore call center, because that drives both response speed and how well technicians know your environment.
Most Des Moines MSPs bundle managed detection and response, multi-factor authentication, patching, backup and disaster recovery, and security-awareness training, with dark-web monitoring and a 24/7 SOC on higher tiers. Ask which controls are included in the base plan versus sold as add-ons, since that is where quotes diverge most.
Des Moines providers commonly support SOC 2 & GLBA, PCI DSS, HIPAA, and NIST, aligning the right controls, documentation, and audit evidence to each. Tell a provider your specific obligation up front and ask for proof they have taken a client through that exact framework, not just general familiarity with it.
Common Des Moines specialties include healthcare, finance, and professional services, plus professional services and small-to-midsize businesses across the metro. An MSP that already supports firms in your sector will know your software, compliance needs, and workflows, which shortens onboarding and reduces risk.
Yes. Co-managed IT lets a Des Moines provider extend your internal staff rather than replace it, covering after-hours support, security, and specialized projects while your team keeps day-to-day control. It is a common fit for organizations that have one or two IT people who are stretched thin.
A good Des Moines MSP starts with a discovery and documentation phase, then a phased cutover planned around your schedule to keep downtime minimal. Ask any provider to walk through their onboarding and transition plan, how they handle your existing tools and data, and what the first 30 days look like.
The Des Moines ranking is earned on real Google ratings and verified company data, not payment. Organic position is never for sale. A provider can rent a clearly labelled Featured Partner or Sponsored spot, which is always marked as such and never mixed silently into the merit ranking below it.
This page lists 40 vetted managed IT providers serving Des Moines, IA, ranked best-first on verified Google ratings up to 5 stars. Compare them side by side on services, size, certifications, and reviews, then shortlist three and request quotes.

Compare Managed IT Providers in Other Midwest Metros

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