Best Managed IT Service Providers in Burlington, VT

Finding managed it services Burlington businesses can actually trust starts here, whether you run a UVM Medical Center-area medical or dental practice under HIPAA, a GlobalFoundries-adjacent manufacturer in the defense supply chain that needs CMMC, a Church Street professional-services or accounting firm, or a growing tech company competing for scarce IT talent in Vermont's largest city. Real Google ratings. Verified company data and team sizes. Updated for 2026.

40-70
MSPs across Vermont
5.0/5
Median rating, top 8 providers
$95-$185
Per-user managed IT (USD/mo)
45K
Burlington population
802
The Queen City

Managed IT Services Companies in Burlington

Ranked by rating & verified data · Updated August 2026

11 managed IT service providers in Burlington, VT are ranked below, each shown with its verified Google rating and review count. Leading the list are Open Approach, Green Mountain IT Solutions, and IT IN VT. 4 of these 11 providers are headquartered in Burlington itself. The rest serve Burlington from nearby cities, and every listing names the city it actually works from. Sort by rating, team size, service mix and certifications, then request quotes.

Vetted by the Best IT MSP editorial team · Last updated August 2026

1
Open Approach
Burlington, VT
Managed IT CMMC Level 2 SOC 2 Type II Compliance

Open Approach serves Burlington businesses, with a 5-star rating across 27 Google reviews covering managed IT, cybersecurity, and compliance support.Source: company website (openapproach.com) + Google Business Profile - Verified Jul 2026

10–49 employees
5.0 27 reviews Google
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2
Green Mountain IT Solutions
Williston, VT (Burlington metro)
Managed IT Cybersecurity Boutique Truly Local

Green Mountain IT Solutions is a Burlington-based IT provider holding a 5-star Google rating across 17 reviews, bringing managed IT, cybersecurity, and VoIP and unified communications to Burlington-area businesses.Source: company website (greenmtnitsolutions.com) + Google Business Profile - Verified Jul 2026

1–9 employees
5.0 17 reviews Google
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3
IT IN VT
South Burlington, VT
Managed IT Cloud Managed Security Fast Response

IT IN VT serves Burlington businesses, with a 5-star rating across 12 Google reviews covering managed IT, cloud services, and cybersecurity.Source: company website (itinvt.com) + Google Business Profile - Verified Jul 2026

1–9 employees
5.0 12 reviews Google
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4
VC3
Williston, VT (Burlington metro)
Managed IT Cybersecurity Municipalities CMMC RPO

Holding a 4.9-star rating across 65 Google reviews, VC3 supplies managed IT, cybersecurity, and compliance support to Burlington-area businesses.Source: company website (vc3.com) + Google Business Profile - Verified Jul 2026

250+ employees
4.9 65 reviews Google
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5
NPI Technology Management
South Burlington, VT
Managed IT Network Security Managed Cloud CEO-Led

Holding a 5-star rating across 7 Google reviews, NPI Technology Management supplies managed IT, cybersecurity, and cloud services to Burlington-area businesses.Source: company website (npi.net) + Google Business Profile - Verified Jul 2026

10–49 employees
5.0 7 reviews Google
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6
Technology Consultants
Williston, VT (Burlington metro)
Managed IT 30+ Years Compliance CEO-Led

Technology Consultants is a Burlington-based IT provider holding a 5-star Google rating across 2 reviews, bringing managed IT, cloud services, and compliance support to Burlington-area businesses.Source: company website (tcivt.net) + Google Business Profile - Verified Jul 2026

1–9 employees
5.0 2 reviews Google
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7
Damstrong Systems
Colchester, VT (Burlington metro)
Outsourced IT Cybersecurity Personalized Local

Based in Burlington, Damstrong Systems holds a 5/5 Google rating (2 reviews) and supplies managed IT, cybersecurity, and help desk support to Burlington organizations.Source: company website (damstrong.com) + Google Business Profile - Verified Jul 2026

1–9 employees
5.0 2 reviews Google
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8
The Tech Group
South Burlington, VT
Managed IT Since 1992 Business Continuity CEO-Led

Based in Burlington, The Tech Group holds a 4.9/5 Google rating (13 reviews) and supplies managed IT, cybersecurity, and network management to Burlington organizations.Source: company website (tgvt.net) + Google Business Profile - Verified Jul 2026

10–49 employees
Est. 1992
4.9 13 reviews Google
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9
Ally Tech
Burlington, VT
Managed IT Cybersecurity Backup & DR Helpdesk

Ally Tech provides managed IT, cybersecurity, and backup and disaster recovery to Burlington-area businesses. Ally Tech is a Vermont-based managed IT services provider serving small businesses, non-profits, and SOHO entities across the state.

1–9 employees
Verified provider Google rating pending
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10
Kobel Systems
Burlington, VT
Managed IT IT Consulting

Kobel Systems provides managed IT and IT consulting to Burlington-area businesses. Kobel Systems creates custom software and helps clients understand and streamline their IT infrastructure to lower overhead and increase employee efficiency, serving businesses in the Burlington, VT area.

1–9 employees
Est. 2003
Verified provider Google rating pending
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11
TouchPoints Technology
Burlington, VT
Managed IT Cybersecurity Cloud Helpdesk

TouchPoints Technology provides managed IT, cybersecurity, and cloud services to Burlington-area businesses. TouchPoints Technology is a Burlington, Vermont managed IT services provider offering cloud, network security, and managed IT support as an alternative to an in-house IT department, with a thin marketing site.

N.A.
Verified provider Google rating pending
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Common IT Problems Managed Services Solve

Before you choose a provider, look at the pain points pushing Burlington businesses to seek managed it support, or to outsource away from a current vendor that no longer fits.

📉

Unpredictable IT Costs

Break-fix billing makes budgets hard to manage. A single server failure or ransomware incident can cost a Burlington SMB $35,000 to $180,000 or more. Flat-fee managed it services turn that risk into a predictable monthly line item you can plan around.

🔒

Cybersecurity Gaps

Vermont's healthcare, education, and manufacturing base makes it a target for ransomware and business email compromise. Most firms cannot staff 24/7 network monitoring, EDR, and incident response in-house, so proactive cybersecurity is often the first reason a business calls a managed service provider.

📋

Compliance Pressure

HIPAA weighs on the UVM Medical Center-area healthcare base, CMMC and NIST 800-171 on defense-supply-chain manufacturers, and SOC 2 on technology firms. Meeting and documenting those controls often outstrips what an internal IT budget can support.

⏱️

Downtime Costs Revenue

For a medical practice, manufacturer, or professional-services firm, downtime means delayed care, stalled production, and lost billable hours. For a 50-person Burlington firm, even a 4-hour outage can cost $16,000 to $38,000 in lost productivity, which is why buyers want a partner that prevents incidents.

📈

IT That Cannot Scale With Growth

Burlington's tech and manufacturing companies grow fast, and local firms regularly outpace their IT. A scalable, co-managed it model lets an MSP add users, devices, and sites without the lag of internal hiring in a tight Vermont labor market.

🏔️

Rural Reach and Remote Work

Vermont businesses are spread across a rural state and increasingly run remote and hybrid teams. Supporting distributed users and rural sites needs an MSP built for remote monitoring and management, not a break-fix vendor that only shows up on site.

Why Burlington Has a Health-, Education-, and Manufacturing-Driven MSP Market

Healthcare and Higher Education

The University of Vermont Medical Center and the University of Vermont are the two largest employers in Chittenden County, and together with Champlain College and a dense base of medical and dental practices, they make healthcare and education the backbone of the Burlington economy. HIPAA obligations, student-data privacy, and ransomware risk against clinical and academic systems keep compliant, security-focused providers in demand.

Advanced Manufacturing and CMMC

GlobalFoundries has run a semiconductor fab in nearby Essex Junction for close to 70 years, and it anchors a manufacturing base that increasingly touches the defense supply chain. That exposure brings CMMC and NIST 800-171 into play, and several Burlington MSPs, including Open Approach and VC3, carry exactly that certification depth.

A Growing Technology and Startup Scene

Burlington punches above its size in technology, from Dealer.com (part of Cox Automotive) to BETA Technologies, which builds electric aircraft in South Burlington, plus Ben & Jerry's and a lively startup community. Fast-growing companies here regularly outpace their IT and need scalable, co-managed support.

A Small, Statewide, Talent-Scarce Market

Burlington is Vermont's largest city, but it anchors a small, rural state where IT talent is scarce and many businesses are spread across the region. That reality pushes companies to outsource to a managed service provider that can support remote and hybrid teams across Vermont rather than hire and retain in-house.

What 40 to 70 MSPs Mean for Burlington Buyers

An estimated 40 to 70 providers compete across Vermont, most concentrated around Burlington, offering scalable, fully managed it, co-managed it, and it consulting. That smaller field makes careful vetting worthwhile: real Google ratings, verified team sizes, documented certifications such as CMMC and SOC 2, network monitoring you can audit, and proof a provider can protect, monitor, maintain, optimize, scale, and improve your systems matter more than a polished pitch.

Key Burlington Neighborhoods / Submarkets
Church Street Marketplace The Hill Section / UVM Old North End South End Waterfront South Burlington Williston Essex Junction Colchester Winooski Shelburne Milton

Burlington IT Submarkets at a Glance

Healthcare & Dental

UVM Medical Center, clinics, and practices under HIPAA.

Higher Education

UVM and Champlain College, with student-data privacy needs.

Advanced Manufacturing

GlobalFoundries and suppliers, where CMMC increasingly applies.

Technology & Startups

Dealer.com, BETA Technologies, and a growing startup scene.

Professional Services

Law, accounting, and real estate across the metro.

Nonprofits & Municipal

Vermont's dense nonprofit and municipal sector.

45K
City population (2020)
225K
Burlington-South Burlington metro
802
Area code (statewide)
UVM Med
Largest VT employer
GlobalFoundries
Semiconductor fab
BETA
Electric aircraft
Lake Champlain
Waterfront
Queen City
Burlington nickname
Major Burlington Area Employers
University of Vermont Medical Center University of Vermont GlobalFoundries Walmart Dealer.com (Cox Automotive) Howard Center BETA Technologies Champlain College Ben & Jerry's State of Vermont

Burlington's Cybersecurity Risk Environment

Understanding the local threat landscape helps you ask sharper questions of every MSP you evaluate, and judge how well each one can protect your business.

🏥

Healthcare Sector Vulnerabilities

The UVM Medical Center, clinics, and dental practices anchor a large healthcare sector. Ransomware against EHR systems has direct patient-care consequences, as a 2020 cyberattack on the UVM Health Network showed, so HIPAA breach playbooks, encrypted access, and regular audits are standard asks.

🎓

Education and Student Data

The University of Vermont, Champlain College, and area schools hold large volumes of student and research data, making higher education a recurring target. FERPA obligations and network segmentation are common requirements for the MSPs that serve them.

🏭

Manufacturing and IP Risk

GlobalFoundries and its suppliers hold valuable intellectual property and increasingly sit in the defense supply chain, making them targets for IP theft and supply-chain attacks, and driving CMMC and NIST 800-171 adoption.

🏔️

Small-Business and Remote-Work Exposure

Vermont's many small businesses and distributed, remote workforces are the most-attacked and hardest-to-defend segment. Burlington buyers expect an MSP that pairs 24/7 network monitoring with fast support across a rural state. Ask how they secure remote and hybrid users.

What's Included in Managed IT Services?

Managed IT covers several stacked layers, not one flat plan. The list below shows the functions Burlington providers usually bundle at each level of coverage.

🛡️

Fully Managed IT

Most Requested

Your provider becomes the entire IT function. With no in-house technicians on payroll, the MSP owns every system, ticket, and vendor relationship.

  • Round-the-clock remote monitoring and alerts (RMM)
  • Unlimited helpdesk across Tier 1, 2 & 3
  • Patch management for endpoints & servers
  • Antivirus and EDR (Endpoint Detection & Response)
  • Data backup and disaster recovery (BDR)
  • Network upkeep across firewall, switches, and Wi-Fi
  • Microsoft 365 and Azure administration
  • Staff onboarding and offboarding
  • vCIO input and quarterly IT strategy reviews
  • Vendor coordination and procurement

Best for: Small and mid-size firms of 10–150 users running without in-house IT

🤝

Co-Managed IT

Rising Demand

Your in-house IT staff runs daily operations while the provider covers overflow, plugs skill gaps, and supplies specialist depth on demand.

  • NOC (Network Operations Center) overflow capacity
  • Evening and weekend helpdesk cover
  • Security specialists and vCISO services
  • Cloud design and migration projects
  • Compliance program oversight
  • Heavy project work (ERP, infrastructure refreshes)
  • Shared access to RMM and PSA tooling
  • Team training and skill augmentation
  • Backup and DR supervision
  • Executive reporting and board-level briefings

Best for: Growing companies of 50–500 users backed by 1–5 internal IT staff

How Burlington MSPs Structure Their Support Tiers

Tier 1: Front-Line Fixes

Covers password resets, everyday connectivity, app installs, printer faults, and M365 user requests. Most close in under 30 minutes, worked by front-line helpdesk staff.

Tier 2: Deeper Diagnosis

Handles server faults, network trouble, security incidents, tangled application errors, and failed backups. Escalated to senior technicians who hold deeper system access.

Tier 3: Deep Engineering

Owns infrastructure design, cloud architecture, large migrations, live disaster-recovery execution, and in-depth security investigations. Run by senior engineers and solution architects.

IT Compliance Requirements for Burlington Industries

Burlington's healthcare, education, and manufacturing base creates real compliance obligations. Your MSP needs to know the frameworks that apply to your business and prove it can keep you compliant.

🏥
HIPAA: Healthcare & Dental
UVM Medical Center & practices

The UVM Medical Center and area medical and dental practices demand HIPAA-compliant IT across EHR systems, email, and remote access. Look for MSPs with documented Business Associate Agreements and annual risk assessments.

🛡️
CMMC & NIST 800-171: Manufacturing
Defense-supply-chain manufacturers

Vermont manufacturers in the defense supply chain, around GlobalFoundries, increasingly need CMMC and NIST 800-171. Look for MSPs, such as Open Approach and VC3, that carry those certifications and can produce audit-ready evidence.

💰
SOC 2 & Data Privacy: Technology
Tech & finance

Burlington's technology firms and credit unions face SOC 2 expectations and Vermont's strong data-privacy laws. Capable MSPs supply access controls, logging, encryption, and audit-ready evidence for sensitive data.

🎓
FERPA & Data Protection: Education
UVM & Champlain College

UVM, Champlain College, and area schools handle protected student data under FERPA. Capable MSPs implement segmentation, access controls, and backup that protect student and research data.

Burlington Managed IT Pricing Guide (2026)

What to expect when you budget for managed it services in the Burlington and Vermont market, from break-fix hourly work to fully managed per-user pricing.

💰 Typical Pricing

Break-fix hourly$110-$185/hr
Per-user managed IT$95-$185/user/mo
Healthcare / CMMC$130-$250/user/mo
Per-device monitoring$75-$150/device/mo
vCIO retainer$1,200-$3,800/mo
Compliance / vCISO$160-$300/hr

📊 Market Overview

MSPs in Vermont40-70 (est.)
Median MSP rating5.0 / 5.0
Ratings range (top 8)4.9 - 5.0
Most common size1-49 employees
Contract lengths1-3 years typical
Remote response SLA15-60 min typical

🏭 Industry Specializations

Healthcare & DentalHIPAA
Higher EducationFERPA
Advanced ManufacturingCMMC / NIST 800-171
Technology & StartupsSOC 2
Professional ServicesData protection
Nonprofits & MunicipalGeneral MSP

Typical Monthly Budget by Business Size

Budget SMB
$800-$2,300
per month · 5-20 users
Standard MSP
$2,300-$5,400
per month · 20-50 users
Mid-Market
$5,400-$12,000
per month · 50-120 users
Healthcare / Manufacturing
$12,000+
per month · 120+ users

Ranges reflect typical Burlington and Vermont managed IT pricing for 2026; HIPAA-regulated healthcare and CMMC-regulated manufacturing run higher.

How to Choose the Right Managed IT Provider in Burlington

Most MSP contracts run 1–3 years, so the choice sticks. Work through the framework below to compare providers and sidestep an expensive mismatch.

Our Ranking Methodology: How Best IT MSP Ranks Burlington MSPs

Every provider in this directory is screened before listing. Ratings aggregate published Google review data, cross-referenced with verified company size, location, and service data. Across the 8 vetted Burlington providers, the median Google rating is 5.0 and ratings range from 4.9 to 5.0. Best IT MSP covers 40,000-plus MSPs across 30-plus countries; providers selected through our methodology achieve a 95% end-user satisfaction rate across our network.

1. Technical Certifications Verified engineer credentials that show a certified bench: Microsoft Solutions Partner, CISSP, SentinelOne, Fortinet, and SOC 2 or CMMC attestation.
2. Compliance Depth Documented HIPAA, CMMC, and SOC 2 experience, which is critical in Burlington's healthcare, manufacturing, and technology market.
3. SLA Guarantees Documented uptime commitments and contractual response times that prove a provider can support you reliably, not just stated targets.
4. Industry Specialization Sector experience in Burlington verticals: healthcare and dental, higher education, advanced manufacturing, and professional services.
5. Review Consistency Cross-platform review sentiment. Burlington top-8: ratings run 4.9 to 5.0 on Google, with a 5.0 median.
6. Rural and Remote Support Proof a provider can support distributed, remote, and hybrid teams across a rural state with strong network monitoring and remote management, not just on-site visits.

Define Your Service Scope First

Decide whether you need fully managed it services, co-managed it, or project-based help before you issue RFPs. Providers built for each model have very different team structures and pricing.

🛡️ Verify Compliance Experience

If you run a medical or dental practice, or a manufacturer in the defense supply chain, ask for documented HIPAA or CMMC experience, not a verbal claim, plus cyber liability insurance.

📍 Verify Statewide Coverage

Ask for dispatch and response SLAs by area, not just 'Burlington.' A provider supporting sites in Montpelier, Rutland, or the Northeast Kingdom should show how it staffs that rural coverage.

📊 Benchmark Their SLA Metrics

Ask for actual mean-time-to-respond and mean-time-to-resolve from the ticketing system. The most responsive Burlington MSPs share response guarantees. If they will not, treat it as a warning sign.

💻 Test Their Remote-Work Support

Vermont runs on remote and hybrid work. Ask how a provider secures and supports distributed users, and what its network monitoring and endpoint-security stack looks like.

🚩 Red Flags to Watch For

  • No 24/7 network monitoring: all monitoring done manually by on-call staff
  • Vague contracts without defined response-time SLAs
  • No cyber liability insurance, or will not share the certificate
  • No experience with HIPAA or CMMC for regulated clients
  • Cannot support distributed or remote teams across rural Vermont

10 Questions to Ask Every Burlington MSP Before You Sign

01What is your guaranteed remote response time as a contractual SLA, not just a target?
02Do you operate 24/7 network monitoring, and is it in-house or outsourced?
03How do you support and secure remote and hybrid teams across Vermont?
04How many technicians are local to the Burlington area versus remote?
05Can you show me your last 90 days of CSAT scores?
06What security stack do you deploy for endpoint protection and EDR?
07How do you support HIPAA, CMMC, or SOC 2 compliance for my data?
08Do you carry cyber liability insurance, and what is the coverage limit?
09Walk me through your first 30 days of onboarding.
10Have you worked with healthcare, education, or manufacturing clients in my industry? Can I speak to one?

Burlington Managed IT: Buyer's Guide

Most Burlington managed IT providers charge about $95 to $185 per user per month for fully managed IT, or $110 to $185 per hour for break-fix and project work. Regulated healthcare and finance clients sit at the higher end because of added security and compliance work. Ask each provider what is bundled into the per-user rate so you can compare quotes on the same basis.
A standard Burlington managed IT plan includes 24/7 monitoring, a help desk, patching and updates, endpoint security, and backup, usually for a flat per-user monthly fee. Major projects, new hardware, deep compliance audits, and large migrations are typically quoted separately. Get the line between recurring service and one-time project work in writing before you sign.
Managed IT gives a Burlington business a flat monthly fee and proactive coverage, which fits firms that need predictable uptime. Break-fix ($110 to $185 per hour) can work for very small offices that rarely need support but leaves you exposed between incidents. A full in-house hire costs more once you include benefits and after-hours gaps, so many teams choose co-managed IT to extend the staff they have.
Choose a Burlington MSP on verified reviews, a written service level agreement, and clear pricing, not marketing claims. Confirm the help desk is local or in-country and not offshored, ask for client references in your industry, and have them walk through their security stack. The providers on this page are ranked on real Google ratings and verified company data so you can shortlist three and compare.
Ask every Burlington provider for a written response time in their service level agreement. Strong MSPs acknowledge critical, business-down issues within about 15 to 60 minutes and staff a 24/7 help desk for after-hours coverage. A response time you can hold them to in writing matters more than a vague promise of fast support.
Many Burlington providers offer 24/7 monitoring and after-hours support, but coverage varies, so confirm it. Ask whether the help desk is staffed in-house and in-country or outsourced to an offshore call center, because that drives both response speed and how well technicians know your environment.
Most Burlington MSPs bundle managed detection and response, multi-factor authentication, patching, backup and disaster recovery, and security-awareness training, with dark-web monitoring and a 24/7 SOC on higher tiers. Ask which controls are included in the base plan versus sold as add-ons, since that is where quotes diverge most.
Burlington providers commonly support HIPAA, CMMC & NIST 800-171, SOC 2 & Data Privacy, and FERPA & Data Protection, aligning the right controls, documentation, and audit evidence to each. Tell a provider your specific obligation up front and ask for proof they have taken a client through that exact framework, not just general familiarity with it.
Common Burlington specialties include healthcare, finance, and professional services, plus professional services and small-to-midsize businesses across the metro. An MSP that already supports firms in your sector will know your software, compliance needs, and workflows, which shortens onboarding and reduces risk.
Yes. Co-managed IT lets a Burlington provider extend your internal staff rather than replace it, covering after-hours support, security, and specialized projects while your team keeps day-to-day control. It is a common fit for organizations that have one or two IT people who are stretched thin.
A good Burlington MSP starts with a discovery and documentation phase, then a phased cutover planned around your schedule to keep downtime minimal. Ask any provider to walk through their onboarding and transition plan, how they handle your existing tools and data, and what the first 30 days look like.
The Burlington ranking is earned on real Google ratings and verified company data, not payment. Organic position is never for sale. A provider can rent a clearly labelled Featured Partner or Sponsored spot, which is always marked as such and never mixed silently into the merit ranking below it.
This page lists 11 vetted managed IT providers serving Burlington, VT, ranked best-first on verified Google ratings up to 5 stars. Compare them side by side on services, size, certifications, and reviews, then shortlist three and request quotes.

Compare Managed IT Providers in Other Northeast Metros

Burlington is Vermont's hub in our directory. Compare local MSP markets, pricing, and certifications across the wider Northeast.

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