Cloud-based customer relationship management (CRM) platform spanning sales, service, marketing, commerce, and analytics.
Salesforce is an American cloud software company best known for its customer relationship management (CRM) platform. Founded in 1999 and headquartered in San Francisco, California, the company delivers its applications through a subscription model covering sales, service, marketing, commerce, and analytics.
Its product line includes Sales Cloud for sales teams, Service Cloud for customer support, Marketing Cloud and Commerce Cloud, and Data Cloud for unifying customer data. Salesforce also owns Slack and Tableau, offers MuleSoft for integration, and provides Agentforce, its agentic AI platform.
Salesforce trades on the New York Stock Exchange under the ticker CRM. Marc Benioff, who co-founded the company, serves as chairman and chief executive officer.
MSPs and internal IT teams use Salesforce for Sales Cloud, Service Cloud, Marketing Cloud.
Best for: teams that need business, collaboration, or line-of-business software.
Salesforce pricing depends on your organization's size, the modules you enable, and your contract term. Tools in this category are usually licensed by subscription, billed per user, per month, and scale with the users, endpoints, or sites you cover.
Public rate cards are not always available, and many vendors set final pricing through a quote or their MSP and reseller channel. To get an accurate Salesforce price for your environment, request a quote from Salesforce directly, or ask a managed IT provider that supports Salesforce to bundle licensing, deployment, and management into one predictable monthly cost.
The most common alternatives to Salesforce are other Business & Productivity Software vendors. Compare Salesforce with:
Salesforce is an American cloud software company founded in 1999 and headquartered in San Francisco, California. It provides a customer relationship management (CRM) platform spanning sales, service, marketing, commerce, and analytics.
Salesforce is headquartered in San Francisco, California, USA, and trades on the New York Stock Exchange under the ticker CRM.
Salesforce offers Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Data Cloud, plus Slack, Tableau, MuleSoft, and its Agentforce agentic AI platform.
Marc Benioff, who co-founded the company, is the chairman and chief executive officer of Salesforce.