Atera is an all-in-one IT management platform that combines remote monitoring and management (RMM), professional services automation (PSA), helpdesk ticketing, remote access, and patch management with an AI copilot.
Atera is a cloud-based IT management platform for managed service providers (MSPs) and internal IT departments. Founded in 2016 and headquartered in Tel Aviv, Israel, the company brings remote monitoring and management (RMM), professional services automation (PSA), helpdesk ticketing, and remote access together in a single application.
The platform adds patch management, network discovery, IT automation, and reporting, plus an AI capability the company calls Action AI that helps technicians diagnose and resolve tickets. Atera is known for per-technician pricing rather than per-device or per-endpoint licensing.
Gil Pekelman is the founder and chief executive officer of Atera.
MSPs and internal IT teams use Atera for Remote Monitoring & Management (RMM), Professional Services Automation (PSA), Helpdesk & Ticketing.
Best for: MSPs and internal IT teams that manage many endpoints and want monitoring, ticketing, and automation in one platform.
Atera pricing depends on your organization's size, the modules you enable, and your contract term. Tools in this category are usually licensed by subscription, billed per endpoint or per technician, and scale with the users, endpoints, or sites you cover.
Public rate cards are not always available, and many vendors set final pricing through a quote or their MSP and reseller channel. To get an accurate Atera price for your environment, request a quote from Atera directly, or ask a managed IT provider that supports Atera to bundle licensing, deployment, and management into one predictable monthly cost.
The most common alternatives to Atera are other RMM & PSA Platform vendors. Compare Atera with:
Atera is a cloud-based IT management platform for MSPs and internal IT teams. It combines remote monitoring and management (RMM), professional services automation (PSA), helpdesk ticketing, remote access, and patch management in one application, with an AI copilot called Action AI.
Atera is headquartered in Tel Aviv, Israel.
Atera offers RMM, PSA, helpdesk and ticketing, remote access, patch management, network discovery, IT automation, reporting, and its Action AI copilot, delivered through a single platform priced per technician.
Gil Pekelman is the founder and chief executive officer of Atera.