Top Managed IT Companies in Knoxville

The IT Company

Turn technology into a force multiplier.

✓ Verified Provider ⭐ 4.8/5 Stars Est. 2003
Knoxville, TN
50–249 employees
Founded 2003
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The IT Company is a managed IT services provider based in Knoxville, TN, operating since 2003. Across 42 verified Google reviews it averages 4.8 out of 5, a public track record you can weigh during diligence. It focuses on Fully Managed IT, Co-Managed IT, IT Maturity Consulting & Strategy, AI & Automation. Compare it against other Knoxville managed IT providers, then request a quote.

Vetted by the Best IT MSP editorial team · Last updated September 2026

About The IT Company

The IT Company is a Knoxville-based managed and co-managed IT provider founded in 2003, holding a 4.8 Google rating across 42 reviews. At 79 employees it is the largest independent firm on this page.

Its verification depth is the differentiator. The IT Company is SOC 2 certified, which means an external auditor has tested its own controls, not just its clients'. It publishes a 99.8 customer satisfaction score drawn from 535 responses in a 90-day period via ConnectWise SmileBack, and claims issue resolution 30% faster than the industry average.

The practice spans fully managed IT, co-managed IT for organizations with internal staff, IT maturity consulting and technology strategy, AI and automation, cybersecurity, cloud services, and help desk support. It serves architecture, construction, nonprofit, legal, and healthcare clients, managing more than 6,000 devices across 65-plus organizations.

Services Offered

🖥️
Fully Managed IT
🤝
Co-Managed IT
📊
IT Maturity Consulting & Strategy
🤖
AI & Automation
🔒
Cybersecurity
🛟
Helpdesk Support

Industries Served

📐 Architecture
🏗️ Construction
🤲 Nonprofit
⚖️ Legal
🏥 Healthcare

Why Choose The IT Company

SOC 2 Certified

An external auditor has tested The IT Company's own controls, which is the strongest verification signal any provider on this page carries.

📊

99.8 CSAT From 535 Responses

Publishing 535 satisfaction responses in a single 90-day window is a level of transparency almost no Knoxville competitor offers.

🤝

Co-Managed IT at Scale

With 79 staff and 6,000-plus managed devices, it can extend an existing internal IT team rather than replacing it.

Offices

The IT Company lists 2 offices. Choose one to see it on the map.

Certifications & Compliance

SOC 2 certified
ConnectWise SmileBack CSAT reporting
6,000+ managed devices across 65+ clients
In business since 2003

Frequently Asked Questions

What do The IT Company reviews say?

Across 42 verified Google reviews, The IT Company averages 4.8 out of 5. Weigh that public track record alongside a direct quote.

Which IT services does The IT Company provide?

The IT Company delivers Fully Managed IT, Co-Managed IT, IT Maturity Consulting & Strategy, AI & Automation, Cybersecurity, Helpdesk Support to organizations across Knoxville, TN.

What area does The IT Company serve?

The IT Company is based in Knoxville, TN and supports businesses across Knoxville and the greater metro area.

When did The IT Company start?

The IT Company has been operating since 2003.

Is The IT Company certified?

The IT Company carries SOC 2 certified, ConnectWise SmileBack CSAT reporting, 6,000+ managed devices across 65+ clients, In business since 2003.