Published 90-second answer and first-call resolution metrics, from Downers Grove.
Strategic Solutions, Inc. (SSI) is a managed IT services provider based in Downers Grove, IL (2650 Warrenville Rd, about 7.7 miles, serving Bolingbrook). Across 6 verified Google reviews it averages 5.0 out of 5, a public track record you can weigh during diligence. It focuses on Managed IT Services, Cybersecurity & Threat Protection, IT Help Desk & End-User Support, Network Management. Compare it against other Bolingbrook managed IT providers, then request a quote.
Strategic Solutions, Inc. (SSI) is a managed IT services provider based in Downers Grove, IL, delivering managed IT, cybersecurity and help desk to small and mid-size businesses across Will and DuPage counties and Chicago's south-west suburbs. The firm supports both fully managed IT and co-managed IT for companies that already have internal staff.
It holds a 5-star rating across 6 verified Google reviews. Bolingbrook is an incorporated village of about 74,000 residents straddling Will and DuPage counties at the Interstate 55 and Interstate 355 interchange, where health care and social assistance employs 5,358 residents, manufacturing 5,162 and retail trade 4,330 out of 39,560 employed residents, Amazon is the largest single employer at roughly 7,000 people and Ulta Beauty and WeatherTech both run their corporate headquarters; Strategic Solutions, Inc. (SSI) differentiates through the only firm on this page that publishes service-desk performance metrics as headline numbers, measuring calls answered in 90 seconds or less and incidents resolved on the first call, with more than 30 years behind it, a network operations centre, a multi-site support model built for franchises and a digital vehicle inspection product, run from 2650 Warrenville Road in Downers Grove about 7.7 miles from Bolingbrook.
Core services span managed IT, cybersecurity and threat protection, cloud services, network management, backup and disaster recovery, and IT strategy. Typical clients are Bolingbrook-area organizations in retail & e-commerce, automotive, professional services and logistics & transportation that want 24/7 IT support and predictable monthly costs from a single accountable partner.
A 5-star Google rating across 6 verified reviews is a strong, public signal of consistent delivery. For a Bolingbrook business doing diligence, that track record matters more than marketing claims.
Based in the Downers Grove, IL area, Strategic Solutions, Inc. (SSI) can dispatch on-site across Bolingbrook and the wider Will and DuPage counties and Chicago's south-west suburbs market while resolving most issues remotely.
Strategic Solutions, Inc. (SSI) differentiates through the only firm on this page that publishes service-desk performance metrics as headline numbers, measuring calls answered in 90 seconds or less and incidents resolved on the first call, with more than 30 years behind it, a network operations centre, a multi-site support model built for franchises and a digital vehicle inspection product, run from 2650 Warrenville Road in Downers Grove about 7.7 miles from Bolingbrook. Engagements cover 24/7 monitoring, help desk support, backup and disaster recovery, and IT strategy as a predictable monthly service.
Strategic Solutions, Inc. (SSI) lists 2 offices. Choose one to see it on the map.
What do Strategic Solutions, Inc. (SSI) reviews say?
Across 6 verified Google reviews, Strategic Solutions, Inc. (SSI) averages 5.0 out of 5. Weigh that public track record alongside a direct quote.
Which IT services does Strategic Solutions, Inc. (SSI) provide?
Strategic Solutions, Inc. (SSI) delivers Managed IT Services, Cybersecurity & Threat Protection, IT Help Desk & End-User Support, Network Management to organizations across Bolingbrook, IL.
What area does Strategic Solutions, Inc. (SSI) serve?
Strategic Solutions, Inc. (SSI) is based in Downers Grove, IL (2650 Warrenville Rd, about 7.7 miles, serving Bolingbrook) and supports businesses across Bolingbrook and the greater metro area.
Is Strategic Solutions, Inc. (SSI) certified?
Strategic Solutions, Inc. (SSI) carries Microsoft Partner, CompTIA, Cisco.