Top Managed IT Companies in Knoxville

Roo Tech Services

Your complete IT department, without hiring one.

✓ Verified Provider ⭐ 5.0/5 Stars Est. 2018
Knoxville, TN
1–9 employees
Founded 2018
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Roo Tech Services is a managed IT services provider based in Knoxville, TN, operating since 2018. Across 7 verified Google reviews it averages 5.0 out of 5, a public track record you can weigh during diligence. It focuses on Managed IT Services, Business IT Consulting, Help Desk & Endpoint Protection, Vendor & Technology Selection. Compare it against other Knoxville managed IT providers, then request a quote.

Vetted by the Best IT MSP editorial team · Last updated September 2026

About Roo Tech Services

Roo Tech Services holds a 5.0 Google rating across 7 reviews and was founded in Knoxville in 2018 by Shannon Jones, a Marine Corps veteran with more than 20 years of IT experience. It is a veteran-owned firm, a credential that matters to buyers running supplier-diversity programmes.

Its model is flexible by design. Rather than a single bundled tier, Roo Tech builds pick-and-choose custom IT plans covering managed services, business IT consulting, help desk and endpoint protection, and vendor and technology selection. That works for a Knoxville business that already has some capability in-house and wants to fill specific gaps.

The firm serves both remote clients nationwide and local East Tennessee organizations that need someone on site. For a small business that wants a named person accountable rather than a rotating queue, a one-person practice with a clean 5.0 record is a reasonable trade.

Services Offered

🖥️
Managed IT Services
📊
Business IT Consulting
🛟
Help Desk & Endpoint Protection
🤝
Vendor & Technology Selection

Industries Served

🛎️ Small Business
💼 Professional Services

Why Choose Roo Tech Services

🎖️

Veteran-Owned and Founder-Led

Founded by USMC veteran Shannon Jones with 20-plus years in IT, so the person selling the work is the person doing it.

🧩

Pick-and-Choose Custom Plans

Roo Tech builds flexible plans rather than fixed tiers, which fits Knoxville firms filling specific gaps around existing staff.

📍

Local On-Site and Remote Nationwide

It supports East Tennessee clients on site while serving remote clients elsewhere, so coverage scales with how you work.

Location

Knoxville, TN

Certifications & Compliance

Veteran-owned (US Marine Corps)
20+ years of IT experience
Flexible custom IT plans
Founded 2018

Frequently Asked Questions

What do Roo Tech Services reviews say?

Across 7 verified Google reviews, Roo Tech Services averages 5.0 out of 5. Weigh that public track record alongside a direct quote.

Which IT services does Roo Tech Services provide?

Roo Tech Services delivers Managed IT Services, Business IT Consulting, Help Desk & Endpoint Protection, Vendor & Technology Selection to organizations across Knoxville, TN.

What area does Roo Tech Services serve?

Roo Tech Services is based in Knoxville, TN and supports businesses across Knoxville and the greater metro area.

When did Roo Tech Services start?

Roo Tech Services has been operating since 2018.

Is Roo Tech Services certified?

Roo Tech Services carries Veteran-owned (US Marine Corps), 20+ years of IT experience, Flexible custom IT plans, Founded 2018.