Dallas MSP since 2005 with a published 82 percent first-call resolution rate.
Prototype IT is a managed IT services provider based in Dallas, TX (serving Richardson), operating since 2005. Across 103 verified Google reviews it averages 5.0 out of 5, a public track record you can weigh during diligence. It focuses on Managed IT Services, Cloud Hosting, 24/7 Help Desk, Network Security. Compare it against other Richardson managed IT providers, then request a quote.
Prototype:IT is a Dallas-Fort Worth managed IT services provider founded in 2005. Its team of roughly 51 people supports Richardson and north Dallas County clients from the Dallas side of the Telecom Corridor, and it also delivers nationwide coverage for multi-site customers.
Six service lines make up the practice. Managed IT, cloud hosting, IT project services, IT consulting, network security, and a 24/7 help desk are sold together or separately, depending on whether a client wants full outsourcing or project help.
The firm publishes a 98 percent-plus customer satisfaction rating and reports resolving 82 percent of issues on a single call. It has appeared on the Cloudtango MSP Select, CRN MSP 500, and Channel Futures MSP 501 lists in multiple years running.
Its vendor bench covers Microsoft and Azure, Cisco Meraki, Datto, Dell, Citrix, Ingram Micro, RingCentral, SentinelOne, Veeam, Dropbox, and Eaton, which matters when a Richardson buyer needs an existing stack supported rather than replaced.
Prototype:IT has been named to the Cloudtango MSP Select, CRN MSP 500, and Channel Futures MSP 501 lists across multiple years, third-party recognition you can verify independently.
A perfect 5.0 across 103 public reviews is unusual depth for a DFW MSP and gives a Richardson buyer plenty of client commentary to read.
The firm reports closing 82 percent of issues on the first call, which is the single number that most changes how much downtime your staff actually feel.
Prototype:IT is headquartered in Dallas rather than Richardson, so confirm on-site response times for your address before you sign.
Prototype IT lists 11 offices. Choose one to see it on the map.
What do Prototype IT reviews say?
Across 103 verified Google reviews, Prototype IT averages 5.0 out of 5. Weigh that public track record alongside a direct quote.
Which IT services does Prototype IT provide?
Prototype IT delivers Managed IT Services, Cloud Hosting, 24/7 Help Desk, Network Security, IT Consulting, IT Project Services to organizations across Richardson, TX.
What area does Prototype IT serve?
Prototype IT is based in Dallas, TX (serving Richardson) and supports businesses across Richardson and the greater metro area.
When did Prototype IT start?
Prototype IT has been operating since 2005.
Is Prototype IT certified?
Prototype IT carries Microsoft Partner, Microsoft Azure, Cisco Meraki, Datto, Dell, SentinelOne.