Brooklyn's largest local MSP team, with an 80% first-call resolution rate.
My IT Crew is a managed IT services provider based in Brooklyn, NY, operating since 2016. Across 141 verified Google reviews it averages 5.0 out of 5, a public track record you can weigh during diligence. It focuses on Full-Service Managed IT, Cybersecurity & Monitoring, IT Help Desk & End-User Support, Network Management. Compare it against other Brooklyn managed IT providers, then request a quote.
My IT Crew is a Brooklyn-based managed IT services provider founded in 2016. At roughly 61 employees it is the largest firm headquartered in the borough on this list, and its 141 Google reviews average 5.0.
The company runs two distinct books of business: local New York small businesses that want a full outsourced IT department, and nursing home facilities that it supports nationwide, a vertical that carries its own HIPAA and continuity expectations.
Published operating claims include an 80% first-call resolution rate and partnerships with more than 40 technology vendors. Named partners on its site include Microsoft, Cisco, Cisco Meraki, SonicWall, Ubiquiti, Veeam, Acronis, HP, Dell, and Lenovo.
Service coverage is full-stack: day-to-day IT support, vigilance monitoring and cybersecurity, technology assessments, and strategic IT planning for companies that want a roadmap rather than ticket-by-ticket firefighting.
A 5.0 average over 141 published reviews gives Brooklyn buyers a large, checkable sample rather than a handful of hand-picked testimonials.
At roughly 61 staff My IT Crew has more engineers than any other Brooklyn-headquartered firm here, which matters for multi-site rollouts and holiday coverage.
My IT Crew publishes an 80% first-call resolution rate, the metric that decides whether your staff lose ten minutes to a ticket or half a day.
Supporting nursing home facilities nationwide means the team works daily inside a regulated, uptime-critical environment that most generalist MSPs never touch.
Brooklyn, NY
What do My IT Crew reviews say?
Across 141 verified Google reviews, My IT Crew averages 5.0 out of 5. Weigh that public track record alongside a direct quote.
Which IT services does My IT Crew provide?
My IT Crew delivers Full-Service Managed IT, Cybersecurity & Monitoring, IT Help Desk & End-User Support, Network Management, Strategic IT Planning, Technology Assessment to organizations across Brooklyn, NY.
What area does My IT Crew serve?
My IT Crew is based in Brooklyn, NY and supports businesses across Brooklyn and the greater metro area.
When did My IT Crew start?
My IT Crew has been operating since 2016.
Is My IT Crew certified?
My IT Crew carries Microsoft partner, Cisco and Cisco Meraki partner, SonicWall partner, Veeam partner, Acronis partner, 80% first-call resolution rate (published).