A Franklin-based full-service IT support firm of more than ten years that names Waltham directly among the 30-plus Massachusetts communities it serves, and which also takes on hardware repair and office setup for Waltham businesses.
Mass IT Pro Solution is a managed IT services provider based in Franklin, MA (serves Waltham). Across 11 verified Google reviews it averages 5.0 out of 5, a public track record you can weigh during diligence. It focuses on Managed IT Services, Cybersecurity & Threat Protection, IT Help Desk & End-User Support, Network Management. Compare it against other Waltham managed IT providers, then request a quote.
Vetted by the Best IT MSP editorial team · Last updated September 2026
About Mass IT Pro Solution
Mass IT Pro Solution is a managed IT services provider based in Franklin, MA, delivering managed IT, cybersecurity and help desk to small and mid-size businesses across Middlesex County and the Route 128 corridor. The firm supports both fully managed IT and co-managed IT for companies that already have internal staff.
It holds a 5-star rating across 11 verified Google reviews. Waltham's economy runs on research and life sciences, with Middlesex County's scientific R&D concentration at more than thirteen times the national rate, anchored by Brandeis and Bentley universities, Thermo Fisher's corporate headquarters and a dense cluster of lab landlords along Route 128; Mass IT Pro Solution differentiates through a Franklin-based full-service IT support firm of more than ten years that names Waltham directly among the 30-plus Massachusetts communities it serves, and which also takes on hardware repair and office setup.
Core services span managed IT, cybersecurity and threat protection, cloud services, network management, backup and disaster recovery, and IT strategy. Typical clients are Waltham-area organizations in professional services and retail & e-commerce that want 24/7 IT support and predictable monthly costs from a single accountable partner.
Services Offered
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Managed IT Services
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Cybersecurity & Threat Protection
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IT Help Desk & End-User Support
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Network Management
Industries Served
📋 Professional Services
🛍️ Retail & E-commerce
Why Choose Mass IT Pro Solution
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5/5 Across 11 Google Reviews
A 5-star Google rating across 11 verified reviews is a strong, public signal of consistent delivery. For a Waltham business doing diligence, that track record matters more than marketing claims.
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Local Waltham Presence
Based in the Franklin, MA area, Mass IT Pro Solution can dispatch on-site across Waltham and the wider Middlesex County and the Route 128 corridor market while resolving most issues remotely.
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Proactive, Security-First Managed IT
Mass IT Pro Solution differentiates through a Franklin-based full-service IT support firm of more than ten years that names Waltham directly among the 30-plus Massachusetts communities it serves, and which also takes on hardware repair and office setup. Engagements cover 24/7 monitoring, help desk support, backup and disaster recovery, and IT strategy as a predictable monthly service.
Location
Franklin, MA (serves Waltham)
Certifications & Compliance
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Managed IT Services
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Cybersecurity
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Cloud & Microsoft 365
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Backup & Recovery
Frequently Asked Questions
What do Mass IT Pro Solution reviews say?
Across 11 verified Google reviews, Mass IT Pro Solution averages 5.0 out of 5. Weigh that public track record alongside a direct quote.
Which IT services does Mass IT Pro Solution provide?
Mass IT Pro Solution delivers Managed IT Services, Cybersecurity & Threat Protection, IT Help Desk & End-User Support, Network Management to organizations across Waltham, MA.
What area does Mass IT Pro Solution serve?
Mass IT Pro Solution is based in Franklin, MA (serves Waltham) and supports businesses across Waltham and the greater metro area.
Is Mass IT Pro Solution certified?
Mass IT Pro Solution carries Managed IT Services, Cybersecurity, Cloud & Microsoft 365, Backup & Recovery.
Contact
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