Top Managed IT Companies in Richmond

Infotel Systems

Managed IT, VoIP, and network management in Richmond since 1988.

✓ Verified Provider ⭐ 4.9/5 Stars Est. 1988
Richmond, VA
10–49 employees
Founded 1988
Visit Website

Infotel Systems is a managed IT services provider based in Richmond, VA, operating since 1988. Across 67 verified Google reviews it averages 4.9 out of 5, a public track record you can weigh during diligence. It focuses on Managed IT Services, VoIP Telephone Systems, Voice & Data Networks, Backup & Instant Recovery. Compare it against other Richmond managed IT providers, then request a quote.

Vetted by the Best IT MSP editorial team · Last updated June 2026

About Infotel Systems

Infotel Systems reviews repeatedly land on one word: responsive. Across 67 Google ratings at 4.9 stars, customers say the team takes care of phone and network needs quickly and accurately, with named staff like Chuck, Amber, and Grant singled out for going the extra mile. One reviewer summed up the sentiment by asking why anyone would use an it provider that does not warn you your wifi is down before you notice it yourself.

That proactive posture is the throughline of the feedback: reviewers describe a firm that catches problems early, communicates clearly, and treats attention to detail as the standard rather than the exception. The praise spans both day-to-day help desk requests and larger voice and data work, suggesting consistency across the service mix.

In business since 1988, Infotel Systems provides managed it services, VoIP and unified communications, voice and data networks, backup and instant recovery, cybersecurity, and help desk support. It works most often with healthcare, legal, government, education, and retail clients that want an experienced mid-size team to manage, monitor, and secure their phones and network together.

Services Offered

🖥️
Managed IT Services
📞
VoIP Telephone Systems
🌐
Voice & Data Networks
💾
Backup & Instant Recovery
🔒
Security
🖧
LAN & WAN Networks

Industries Served

🏥 Healthcare
⚖️ Legal
🏛️ Government
🎓 Education
🛍️ Retail

Why Choose Infotel Systems

4.9/5 From 67 Google Reviews

67 reviews at 4.9 stars describe a responsive team that handles phone and network needs quickly, with several technicians named for going the extra mile.

📍

Richmond Roots Since 1988

Operating in Richmond since 1988, Infotel brings decades of local voice and data experience, the kind of tenure reviewers point to when they recommend the firm.

🔒

Networks and VoIP, Proactively Managed

Infotel pairs managed it, VoIP, and network monitoring with backup and instant recovery, working to prevent outages and respond fast when something does break.

Location

Richmond, VA

Certifications & Compliance

NIST-aligned
Microsoft partner solutions
VoIP systems
Backup & recovery

Frequently Asked Questions

What do Infotel Systems reviews say?

Across 67 verified Google reviews, Infotel Systems averages 4.9 out of 5. Weigh that public track record alongside a direct quote.

Which IT services does Infotel Systems provide?

Infotel Systems delivers Managed IT Services, VoIP Telephone Systems, Voice & Data Networks, Backup & Instant Recovery, Security, LAN & WAN Networks to organizations across Richmond, VA.

What area does Infotel Systems serve?

Infotel Systems is based in Richmond, VA and supports businesses across Richmond and the greater metro area.

When did Infotel Systems start?

Infotel Systems has been operating since 1988.

Is Infotel Systems certified?

Infotel Systems carries NIST-aligned, Microsoft partner solutions, VoIP systems, Backup & recovery.