A Franklin managed IT provider at 113 Seaboard Lane in Cool Springs, founded by John Penland, selling white-glove help desk support that includes ISP vendor management, Microsoft Azure and Office 365 administration, office printer management, equipment procurement and both on-site and remote support, plus business VoIP, a 24/7 managed SOC with dark web monitoring and employee training, endpoint detection and response, backup retention of two copies for up to a year with SaaS backup for Microsoft 365 and Google Workspace, and network security with real-time monitoring and site-to-site VPN, on plans that it says 'start at just $89 per active user' for Franklin businesses.
InfoTech is a managed IT services provider based in Franklin, TN. Across 37 verified Google reviews it averages 5.0 out of 5, a public track record you can weigh during diligence. It focuses on Managed IT Services, IT Help Desk & End-User Support, Cybersecurity & Threat Protection, Backup & Business Continuity. Compare it against other Franklin managed IT providers, then request a quote.
Vetted by the Best IT MSP editorial team · Last updated October 2026
About InfoTech
InfoTech is a managed IT services provider based in Franklin, TN, delivering managed IT, help desk and cybersecurity to small and mid-size businesses across Williamson County. The firm supports both fully managed IT and co-managed IT for companies that already have internal staff.
It holds a 5-star rating across 37 verified Google reviews. Franklin's economy runs on corporate headquarters, healthcare administration around Community Health Systems and Williamson Medical Center, and professional firms in Cool Springs, with 14,600 Williamson County establishments and technology employment below the national average; InfoTech differentiates through a Franklin managed IT provider at 113 Seaboard Lane in Cool Springs, founded by John Penland, selling white-glove help desk support that includes ISP vendor management, Microsoft Azure and Office 365 administration, office printer management, equipment procurement and both on-site and remote support, plus business VoIP, a 24/7 managed SOC with dark web monitoring and employee training, endpoint detection and response, two-year backup retention with SaaS backup for Microsoft 365 and Google Workspace, and network security with real-time monitoring and site-to-site VPN, on plans that it says 'start at just $89 per active user'.
Core services span managed IT, cybersecurity and threat protection, Microsoft 365 and cloud, network management, backup and disaster recovery, and IT strategy. Typical clients are Franklin-area organizations in healthcare & medical, legal & law firms, professional services and construction & real estate that want 24/7 IT support and predictable monthly costs from a single accountable partner.
Services Offered
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Managed IT Services
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IT Help Desk & End-User Support
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Cybersecurity & Threat Protection
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Backup & Business Continuity
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Network Management
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VoIP & Unified Communications
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Microsoft 365 & Cloud
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Cloud Services & Migration
Industries Served
💊 Healthcare & Medical
⚖️ Legal & Law Firms
📋 Professional Services
🏗️ Construction & Real Estate
Why Choose InfoTech
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5/5 Across 37 Google Reviews
A 5-star Google rating across 37 verified reviews is a strong, public signal of consistent delivery. For a Franklin business doing diligence, that track record matters more than marketing claims.
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Local Franklin Presence
Based in the Franklin, TN area, InfoTech can dispatch on-site across Franklin and the wider Williamson County market while resolving most issues remotely.
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Proactive, Security-First Managed IT
InfoTech differentiates through a Franklin managed IT provider at 113 Seaboard Lane in Cool Springs, founded by John Penland, selling white-glove help desk support that includes ISP vendor management, Microsoft Azure and Office 365 administration, office printer management, equipment procurement and both on-site and remote support, plus business VoIP, a 24/7 managed SOC with dark web monitoring and employee training, endpoint detection and response, two-year backup retention with SaaS backup for Microsoft 365 and Google Workspace, and network security with real-time monitoring and site-to-site VPN, on plans that it says 'start at just $89 per active user'. Engagements cover 24/7 monitoring, help desk support, backup and disaster recovery, and IT strategy as a predictable monthly service.
Offices
InfoTech lists 2 offices. Choose one to see it on the map.
Across 37 verified Google reviews, InfoTech averages 5.0 out of 5. Weigh that public track record alongside a direct quote.
Which IT services does InfoTech provide?
InfoTech delivers Managed IT Services, IT Help Desk & End-User Support, Cybersecurity & Threat Protection, Backup & Business Continuity, Network Management, VoIP & Unified Communications to organizations across Franklin, TN.
What area does InfoTech serve?
InfoTech is based in Franklin, TN and supports businesses across Franklin and the greater metro area.
Is InfoTech certified?
InfoTech carries Microsoft Partner.
Contact
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