Top Managed IT Companies in Rochester

Dox Electronics

Security-led managed IT, serving New York since 1982.

✓ Verified Provider ⭐ 5.0/5 Stars Est. 1982
Rochester, NY
10–49 employees
Founded 1982
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Dox Electronics is a managed IT services provider based in Rochester, NY, operating since 1982. Across 22 verified Google reviews it averages 5.0 out of 5, a public track record you can weigh during diligence. It focuses on Managed IT Services, Cybersecurity & Threat Prevention, SOC & SIEM Monitoring, Compliance (CMMC, NIST, SOC 2). Compare it against other Rochester managed IT providers, then request a quote.

Vetted by the Best IT MSP editorial team · Last updated June 2026

About Dox Electronics

Dox Electronics carries a 5.0-star Google rating across 22 reviews, one of the longest-tenured providers in this Rochester roster. Ken Michael founded the company in 1982 in his basement as a computer-repair shop, and it grew into a full security-led managed service provider as market demand expanded.

From its College Avenue location, Dox serves manufacturing, defense, finance, healthcare, education, energy, legal, non-profit, and local government clients. What sets it apart is structural: the compliance team and the consulting team are kept completely separate, so gap assessments are conducted independently from remediation, which the firm credits for stronger security outcomes.

Backed by its own SOC and advanced SIEM technology, Dox continuously monitors environments to detect and neutralize threats. Its compliance work spans 23 NYCRR 500, CMMC, GCC High, NCUA, FFIEC, DFARS and NIST 800-171, and the New York SHIELD Act, so a regulated client can prove its controls under audit.

Services Offered

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Managed IT Services
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Cybersecurity & Threat Prevention
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SOC & SIEM Monitoring
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Compliance (CMMC, NIST, SOC 2)
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IT Support Consulting
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Backup & Recovery

Industries Served

🏭 Manufacturing
🛡️ Defense
💰 Finance
🏥 Healthcare
🏛️ Local Government

Why Choose Dox Electronics

5.0/5 From 22 Google Reviews

A perfect 5.0 across 22 reviews backs a firm that has served New York since 1982, one of the longest track records in the Rochester market.

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Rochester Since 1982

Founded by Ken Michael and based on College Avenue, Dox brings four-plus decades of local experience to manufacturers, defense suppliers, and healthcare clients.

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SOC, SIEM, and Separate Compliance

Dox runs its own SOC and SIEM and keeps gap assessments independent from remediation, supporting CMMC, NIST 800-171, SOC 2, and 23 NYCRR 500 with audit-ready evidence.

Location

Rochester, NY

Certifications & Compliance

SOC & SIEM
CMMC / NIST 800-171
23 NYCRR 500
GCC High / DFARS

Frequently Asked Questions

What do Dox Electronics reviews say?

Across 22 verified Google reviews, Dox Electronics averages 5.0 out of 5. Weigh that public track record alongside a direct quote.

Which IT services does Dox Electronics provide?

Dox Electronics delivers Managed IT Services, Cybersecurity & Threat Prevention, SOC & SIEM Monitoring, Compliance (CMMC, NIST, SOC 2), IT Support Consulting, Backup & Recovery to organizations across Rochester, NY.

What area does Dox Electronics serve?

Dox Electronics is based in Rochester, NY and supports businesses across Rochester and the greater metro area.

When did Dox Electronics start?

Dox Electronics has been operating since 1982.

Is Dox Electronics certified?

Dox Electronics carries SOC & SIEM, CMMC / NIST 800-171, 23 NYCRR 500, GCC High / DFARS.