Under-one-hour response from a downtown Greensboro team.
ComTech Network Solutions is a managed IT services provider headquartered in Greensboro, NC. Its 5.0 out of 5 rating from 159 Google reviews is a verified, third-party signal of how it treats clients. Its work centers on Managed IT Services, Cybersecurity, Network Support, and Backup & Disaster Recovery. Weigh ComTech Network Solutions against other Greensboro managed IT providers, then ask for a free quote.
ComTech Network Solutions reviews are unusually specific about speed. One client, Janet Berry, writes that Amber Witham responded within 25 minutes of an emailed request and worked the problem until the client was running again. Others name Vince Neyman and Josh for resolving issues quickly and patiently. Across 57 Google reviews at a 5.0 rating, that under-one-hour responsiveness is the throughline, matching the firm's own advertised response promise.
Based downtown, ComTech supports small and mid-size, healthcare, professional-services, retail, and legal clients, and pairs Microsoft 365 management with its Cyber Armor security and server management offerings. The reviews read like a support desk that picks up fast and stays with a problem, which is exactly what a busy office wants when something breaks mid-day.
The provider's services include managed it services, cybersecurity, network support, backup and disaster recovery, help desk support, and cloud services, delivered by a 10 to 49 person team. For a Greensboro business that ranks response time above all else, 57 verified five-star reviews back the claim.
Fifty-seven reviews at a perfect 5.0 form a deep, verifiable record for a downtown Greensboro provider.
Reviewers literally time it: one notes a 25-minute reply, matching ComTech's advertised under-one-hour response SLA.
Managed firewalls, monitoring, and server management round out a security stack aimed at SMB and healthcare offices.
Amber Witham responded to me (Bob Berry) within 25 minutes of receiving my email request for assistance. She did a great job of working through the possible causes of my problem until she found it and had me back up and running very quickly. Great service!
Vince was pleasant, diligent and quick in resolving my issue which had me pretty much disabled. Thanks Vince for bringing some relief to my day!
Worked with Josh to resolve multiple issues. He got me back to working and was super nice and patient!
Vince Neyman was very helpful and was able to resolve my issue quickly. ComTech has a wonderful support staff!
Verified Google reviews. Showing 4 of 57 total reviews for ComTech Network Solutions.
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Aidan Macpherson is responsive and very helpful. He has assisted me with several IT issues and always finds a solution. Highly Recommend!
Keith Barbour provided us with exceptionally fast service to resolve an issue. The entire team has been very helpful since we became a customer. Keep up the great work!
Amber does a great job taking care of our office. She is thorough, knowledgeable and consistently solves all of our issues!
ComTech is big enough it can handle more than the basics but small enough you still get excellent service from their team for everything. Got a call from Amber W. yesterday to confirm pricing for a Microsoft license while driving home with my kids. After the call, one of my kids said, "She sounds REALLY nice. Like, really friendly." And it's true. So, not only do you get a personal call... their staff is so friendly your kids will comment on it! A
We became a ComTech customer within the last year and I couldn't be happier with the level of support and expertise we get from them. In a very tricky cybersecurity world, being a small agency can be scary, but we feel well protected and supported by ComTech. Recently, Vince responded quickly and professionally when we fell prey to sophisticated phishing attempt. They go above and beyond with training opportunities and making your small agency feel that it is a part of a bigger resource. Thank you ComTech and Vince!
Verified Google reviews. Showing 5 of 36 total reviews for ComTech Network Solutions.
No verified reviews published for this location yet.
Greensboro, NC (Downtown)
Raleigh, NC (serving Cary)
Raleigh, NC
Graham, NC (serving Winston-Salem)
What do ComTech Network Solutions reviews say?
Across 159 verified Google reviews, ComTech Network Solutions averages 5.0 out of 5. Read the verified reviews on this page for specifics on support quality and follow-through.
Which IT services does ComTech Network Solutions provide?
ComTech Network Solutions delivers Managed IT Services, Cybersecurity, Network Support, Backup & Disaster Recovery, IT Help Desk, and Cloud Solutions to organizations across Greensboro, NC.
Where is ComTech Network Solutions based?
ComTech Network Solutions is headquartered in Greensboro, NC, serving the Greensboro market.
Is ComTech Network Solutions certified?
ComTech Network Solutions carries Microsoft 365 Management, Cyber Armor Security, and Server Management.